Roadmaster Drivers School Reviews 15

I was going to come to this school but they are so unprofessional that I have ever seen. The finance department was supposed to call me so when I tried to call them Casey the finance lady text me and said she was at lunch but never called me back do I tried many times to call her but no answer. Also when I finally talked with her she said the total school would be 9000 dollars and I would need a co-signer or 1000 dollars down. I do not recommend this school.

I have NEVER been to an establishment that I’m paying to learn & the instructor is able to talk to you badly. I am about to graduate, trying to stay sharp for my state exam. Tim Hutchinson was so rude & disrespectful to me while I was on his driving pad practicing. This is not the first time experiencing this, I am over it. I just want to get out and get to my company👎🏽

I left this school as I got tired of being HARASSED at this school every F. DAY!
I started 5/5/25, by 5/28-29/25. I just couldn't take it anymore. My phone was stolen by a class member, my truck got keyed up, talked about by peers, shunned by staff, water doused in my face and snubbing. I got to the point of just sitting by myself or in isolation but instructors and other students have in on this.
Reported to staff that I was being HARASSED daily and a part of that Harassment is they do nothing. The last day I was there, I heard from my instructor discussing with various other students talking about me loudly- that: I needed to "take a hint" that nobody wanted me there and that I needed to leave. I over heard a instructor in training ask why I didn't just leave. Later she asked me if I wanted to talk about what was disturbing me, I refused as to what I had overheard. That day I tried to test out of backing. I watched the instructor "have care" when dealing with other students, but I wasn't allowed to take my test. The instructor got in the truck and yelled at me. He talked to me like I was stupid and said I didn't know how to say right or left or know the difference. It was evident, the goal with this instructor, possibly others and the "upper" was to get rid of me from the program and feel justified by proving me as INCOMPETENT. My last week, I was told to hurry and retake my Permit tests and have it done by the end of the week. I later found out that the state of Texas requires you to wait several days in order to retake the permit tests. That verified to me the stage was being set for me to fail. Few instructors to tests, get hours and pass. Don't know why it happened to me. I never walked randomly up to a student or staff and cursed at them, degraded any, gang up, talk badly about anyone or spread rumors. My only intention was to invest in myself, focus on Buisness, so that I could take care of my 2 babies. Besides overhearing students and instructors telling me they didn't want me there and to leave, still endured additional opposition from other students- intimidation antics from a Caucasian student telling me she has relatives that kill black babies as to why they don't adopt outside of their race. Or because I'm a black female, I should know what a "Cherry Street Alley is" apparently an area by the school known for prostitution. Smh

I tried to bite my lip. Stand up for myself explaining that if people CHOOSE to dislike me for whatever reasons, then just stay away from me. I have over 23 years of Customer Service and can respect people don't want to work with me. I SHUT MY MOUTH and tried to give a benefit of a doubt, 4 weeks is A LONG time to be patient with disrespectfulness. I tried to "wait it out" but the treatment just got worse. I don't believe in throwing another under the bus to get ahead, I'd rather earn my own.
I understand there is a limited amount of instructors which could create a competitive environment, but I'm not going to degrade another to make it in life because I'm Dereka

'Dereka' Pronounced: 'Ereka' with a 'D' in front or 'Derek' with an 'A' on the end. Be sure to let Both- Keonte and Dwayne know, since both of them want to make fun of my name. My dad raised me and I'm not about to change loving ppl, though someone chooses to be a disrespectful piece of dookie.

The Location In Columbia South Carolina the one right behind Shop Rd. DMV Is Brand new. Really clean Kelly & Sam are the best instructors. They both changed my life and helped me reach my goals. My best advice get your CDL permit first before you go. Trust me it will make it more easier on you.

The school is great and the instructors are the best but the hotel situation while in school isn’t great……. They don’t want you to drive the trucks tired but I’ve been put with two diifferent roommates with a sleeping condition that keeps you up all night and nobody wants to handle the situation. I’ve been beyond exhausted everyday so far

In conclusion, my experience with Roadmaster CDL Training School was deeply disappointing and unjust. Their management treated me with disrespect, disregarding my efforts and unfairly dismissing me after wasting four weeks of my time. I had expected to graduate within two weeks, but instead, I was subjected to unprofessional behavior, discrimination, and mistreatment.

The school appears to admit more students than it can effectively train, leading to a disorganized and inefficient learning environment. Given the distress and damages I have suffered, I will seek legal advice to hold them accountable for their actions and recover compensation for my wasted time and emotional distress.
Fort worth,TX CDL Training

The insecure man in charge by the name of will. In Columbus Ohio facility he’s races, profiles people not profesional, classroom with roaches ( I have prove of that I video tape it) ,they pick and choose, instructors don’t teach you anything they either falling sleep or smoking , I was 3 weeks into the program without touching the truck and when you do!! They put you out there freezing taking notes And not driving at all….. is not worth it theres others school hand on and way cheaper and better treatment. I wasted 3 weeks and learn nothing is not really what they said it is over; 5 weeks Over all trash trash trash per students that had to go back to test again, because they postponed their test because of the lack of trainers and stuff over all the administration it’s not good” the director of the School program in Columbus Ohio sad person and don’t treat people good he always smoking outside it’s just a lie.the roaches is the part that got me to plus they want only get your money that’s All.

I graduated last week and left a couple people out of my review that really made a difference and helped me accomplish my goal. I was rushing and forgot to give a big thank you to Mike the instructor who was the first one to help me in the truck on the pad and also mr Perry who was an awesome teacher in the classroom, I would like to thank you both again for everything

Nothing went wrong, but from my perspective, something seems off. My analysis is not negative, but it is nonetheless critical.
Werner’s truck co.owns Roadmaster Drivers School. This is an appearance of conflict of interest. Debt supply the parent company. This apparently cuts quality training to put students on the road to earn their money back while putting others at risk. It's crazy. Search for landline.media werner-40-million-judgment-centers-on-entry-level-driver-training.
I first learned about Roadmaster School from an advertisement claiming you could make up to $2,000 per week, which I found very appealing. Later, at a truck stop convenience store in North Carolina, I met a driver who said he makes $8,000 a month. He recommended I call Werner in Jacksonville, Florida. I looked it up, but my search results redirected me to Roadmaster. I filled out my information and soon received a call from them. They persuaded me to do an intake interview, send my license, or come to the site in Pennsylvania.
After several days of playing phone tag, I finally completed the intake. The admissions representative informed me that I would need to take out a loan they can arrange since I don't have the $7,000 required for the course. The hiring company would pay the minimum of my loan after graduation. But with no job, then I am stuck.Sure it's my duty to seek work but the way I see I could fall in a trap is not good. However, this minimum payment worries me because if there is no job available, my credit could be ruined. Paying this money should not put me in debt; they should provide access to jobs to at least recoup the cost. It’s unclear which companies RM works with in supplying drivers, but may e they don't give the articles I found about lawsuits for improper driving, training, and compliance and whether they produce and provide legally and properly trained drivers.

From my online research, I found complaints about both Warner and Roadmaster paying out millions of dollars in lawsuits. But the thing that got me is that students from Roadmaster were issued improper CDL and had to retake the course. I don't want to go through that nobody should. I suspect that Werner Trucking Company may own or somehow benefit financially from the referrals the training school provides. They may even own the trucking company through some financial organizational agreements without their names being directly tied to the training school. And I'm sure if I do more research I can find out what the relationship is if any. It seems like a supply and demand system where everyone makes money, except for students in those situation where the class action lawsuit clearly outline this issue. Because students are expected to take out a loan and go into debt for potentially questionable training, an investigation must show how this can be prevented in putting students in debt.
I signed documents without them being fully explained to me; While it's my responsibility to read the fine print, they should also disclose what I'm signing. Few people have the time to read all the fine prints, but I was able to read it after requesting clarity on some points regarding disclosure and timeframe. Given these upfront issues, I don’t think this is the best school for me now because of the legal cases they are involved in regarding questionable training resulting in harm even though I want to make $8,000 a month. Not at this cost. No, thank you.

I recently graduated from Roadmaster driving school, and I couldn't be happier with my experience. The quality of education and support I received throughout the program was exceptional.

One of the standout aspects of my time at Roadmaster was the incredible team of instructors namely John,Greg,Randy,Ester,kyle and Angie. They were not just knowledgeable but also incredibly patient and skilled at teaching. Whether I was struggling to grasp a particular concept or needed extra practice behind the wheel, they were always there to guide me. Their dedication to ensuring that every student becomes a safe and confident driver was truly commendable.

In addition to the fantastic instructors, I must highlight the manager of the school namely Charles Smith. Mr.Smith profound leadership skills were evident in the school's organization and the positive atmosphere they cultivated. The manager's commitment to creating a supportive and encouraging learning environment made a significant difference in my experience. He were always approachable, ready to address any concerns, and worked tirelessly to ensure that the school operated smoothly.

Overall, I would highly recommend Roadmaster driving school to anyone looking to obtain their CDL. The combination of great instructors and a manager with exceptional leadership skills makes it an outstanding place to learn and develop the necessary skills for a successful driving career. Thank you, Roadmaster, for helping me on my journey to becoming a professional driver!

https://www. consumerlawfirm. com/class-action-roadmaster-drivers-school

Note: If you were a student of Roadmaster and was affected by the scandal in PA, Go to Francis, Mailman, and Soumilas P.C., they have a class action against Roadmaster. Google the attorney office.

Great experience, loved it, a blessing, all instructors are amazing. I had to change the rating from 5 to one star. I can not believe, I just received a notification of suspension due to the fact that the examiner at that school did not administer the test correctly. 19 months later, I feel de-frauded. I have to re-test, even though is not my fault. My livelihood is affected now. Update: went to the two day re-fresher for my re-test and it was not good. Toooo many students to instructor ratio. It was about 8 to 9 students for one instructor, I barely got to drive the semi-tractor, about one to two times per day. What I did I called my boss from my current trucking company, showed up early to my terminal at my trucking company. The company trainer there helped me a ton for four hours. Then I went to test at the New York CDL test center and thank GOD I passed. Those four hours were great. I put a negative review at the Better Business Bureau, I emailed them the economic loss due to this problem and never got back to me.

I did 5 weeks in Fontana CA to be told in the 3rd week I have to test in AZ. But you have to find your own way there and back. But when I get there I'm told that everything I learned in CA don't matter in AZ because it is totally different.. so they send you out for one day without traing AZ way and expect you to pass. Then if you pass or not pass you are sent back home that very same day on your own expense.. But I was told by AZ I'm staying a few days but when I get to the hotel I have no reservations and there is nothing available for me. Corporate told me there is nothing they can do so just go back home and we will call you for another appointment to test out again in AZ. DO NOT GO WITH ROADMASTER IN FONTANA CA.

Run far away.. I was in Dec 5 2022 and still in it as of Jan 18 2023. My experience has been the same as the previous 1 star review from 2021. Lack of instructors. Charge 7000 to 10000. More standing around or watching ..then driving .. few good instructors. Mostly instructors that hate their job and have no patience. They only have 2 state examiners. And one of them will intentionally fail you. Please please go to another school that will pay you while you are in school and pay for your school.

Lack of instructors; too many students. First week we received very little instruction. I was left by myself to learn pre-trip because I was ahead of the class and already had my permit. There were well over 60 students with 1 pre-trip instructor, 2 instructors teaching maneuvers and 1 on road trips. That's insane!

Students on maneuvers were getting about 15 minutes a day per student to learn how to park a 18 wheeler. Some students didn't get any time 1 day. They told those students to watch the other students learn to park , listen and learn from that.. What?!. You also need seat time and RoadMaster is not giving any.

The gentleman over the school seem overwhelmed and is attempting to deal with the lack of instructors (I guess), but this school keeps accepting students but they do not have the man power to teach WELL over 60 students at once. It's crazy. After the 1st week I reached out to Phil Hazard about my concerns and that I was considering not coming back, and he never got back to me. Very very unorganized and no one is on the same page. Instructors talk about each other and contradict the other instructor.

First day there Phil Hazard because told us he runs the school like a military and if you have a issue with his program leave. He cursed at us and basically acted like he was talking to his children.

It would seem that RoadMaster only want money. At $7,000-10,000 a student (which is very much so over charging) you can find better for half the price elsewhere.

Update I called corporate and nothing. No help no assistance no understanding. No apology. Nothing. Sad unprofessional and a waste of my time.

This is a kind and professional driving school and trucking company. Michelle at customer service is knowledgeable and cares. She can help you get started... This is a family owned company with good worth ethics and life skills. I am grateful to be a part this company. I recently enrolled in school and got pre hired for a job with Werner. I am a 34 year old woman and this is a lifetime career i plan on building with Werner as a driver.... Thankyou Roadmaster and Werner.