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Roadway Moving Reviews 

1,133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,015 reviews, reviewers overwhelmingly had a great experience with this company. Clients regularly describe the moving teams as remarkably professional, friendly, and extremely efficient when handling heavy furniture and delicate items during the process. People appreciate how well the workers manage difficult schedules and complex logistics with genuine care and attention. A few other people also felt that opting for the comprehensive packing and unpacking options was totally worth the investment, making the entire transition seamless. Consumers noted that ongoing communication from the team was consistently clear, prompt, and reassuring right from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that teams are exceptionally... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the entire moving... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and stress-free moving... See more

Quality

Clients share positive opinions on quality, highlighting meticulous handling of belongings and zero damage.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and safe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roadway was truly incredible. They were so communicative from the very beginning and made my move so much less stressful. They helped me with a lot of move by putting everything into storage and very... See more

Company replied

Rated 5 out of 5 stars

Moving is stressful under the best of circumstances, but moving with a 3-month-old felt especially overwhelming. Thankfully, Roadway made the entire experience incredibly seamless from start to fi... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and communication by the Roadway team! The apartment I was moving out had so many issues and the Roadway team handled everything with ease! Fastest (and best) move of my life.

Company replied

Rated 5 out of 5 stars

From start to finish, the whole experience with Roadway was amazing. Everyone was super friendly and knowledgeable. It was so easy to establish my inventory list and get my quote. My movers were top... See more

Company replied


Company details

  1. #2 of 17 best companies in Moving and Storage Service
  2. #3 of 24 best companies in Moving Company

About Roadway Moving

Written by the company

Roadway Moving is a full-service moving and storage company specializing in local, long-distance, commercial, international, and white-glove moving services.

Founded in 2008 by Ross Sapir, Roadway Moving has grown from a New York City startup into a nationwide moving and storage company serving residential, commercial, corporate, and international relocation customers. The company is the Official Moving & Storage Partner of the New York Yankees and the Official Moving & Storage Partner of the Chicago Bulls. Learn more about us.

The company completes more than 30,000 moves annually, operates a fleet of more than 300 trucks and tractors following its latest expansion, and employs more than 700 people nationwide. Roadway Moving is fully licensed, bonded, and insured with active federal and state authority for local, interstate, and international relocations.

Roadway Moving Maintains:

  • 99.3% on-time pickup and delivery rate
  • 94.6 Net Promoter Score (NPS)
  • 93 Employee Net Promoter Score (eNPS)
  • 2.5% claims ratio

Headquartered in New York City, Roadway Moving operates company-managed facilities across major U.S. markets including New York City, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Atlanta, Denver, and Seattle.

Roadway Moving provides local moving, long-distance moving, interstate moving, commercial moving, office relocation, international moving, professional packing, custom crating, white-glove moving, climate-controlled storage, and logistics services.

Why people trust Roadway Moving:

  • We have built a culture around genuine care and attention to detail. Love for a job well done shows in every move.
  • We maintain a 99.3% on-time pickup and delivery rate across local and long-distance moves.
  • We provide storage options that are secure, flexible, and climate controlled, with more than 400,000 sq. ft. of safe space and 24 hour monitoring.
  • We offer GPS tracking during your move, full value protection, and a certificate of insurance at a click. Expect transparency and peace of mind.
  • We are proud to be the official moving and storage partner of the New York Yankees and the Chicago Bulls, with nationwide partnership rooted in excellence and trust.

Customer reviews frequently highlight professionalism, communication, careful handling of belongings, and responsive customer service. Roadway Moving emphasizes hiring, training, and quality control to deliver a consistent moving experience.

Roadway Moving maintains an average customer rating of 4.9 out of 5 star average rating across Google, Yelp, and Angi, and holds an A+ rating and is an Accredited Business with the Better Business Bureau.

Contact info

A Higher Standard of Moving

Expert packing, careful assembly, disposal and insurance guaranteed.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 20% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,133)

961 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t recommend Roadway Moving more!

We had such an amazing experience with Roadway Moving from start to finish. The entire team was so lovely, professional and incredibly careful with everything we owned, while somehow also being unbelievably fast!

We had some really heavy and delicate pieces, including marble and stone tables that I was nervous about moving, and they handled everything with so much care. Nothing ever felt rushed or careless, and the whole team made what could have been such a stressful day feel surprisingly easy.

I honestly couldn’t speak more highly of them and would absolutely use Roadway again for our next move. Such a great experience and such a lovely team!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Move with Roadway

Even though it was raining roadway was on time, organized and went above and beyond to make sure the move was seamless. Thank you!!!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Roadway seamlessly helped us move from…

Roadway seamlessly helped us move from NYC to college in Massachusetts. Having family so far away makes a move like this feel daunting or impossible, but Roadway made it one of the most seamless and easy moves of my entire life. They packed up everything for me quickly and carefully, and met me at my college on the same day! I don't think I will be moving without Roadway ever again.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Roadway was GREAT

Roadway was GREAT! I will say their customer service is top notch and they are very prompt with their response time. Our movers showed up on-time, were very effecient and super nice and chill; they defintely made moving day STRESS FREE! Highly recommend!

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible experience

Incredible experience! I moved from NYC to Boston, but barely had to lift a finger. A team of two movers came and handled everything with a smile and grace - from taping and packing, to carrying all my belongings down my 6th floor walkup, and unpacking the moving truck on the other end. They were unbelievably speedy and efficient while also attentive to details and care for the items. Highly recommend!

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

A Smooth, Stress-Free Moving Experience

I had a really great experience with Roadway Moving from start to finish. The team was professional, friendly, and incredibly efficient, which made moving into my new apartment so much easier. They handled everything carefully, were respectful of my belongings, and got everything moved quickly without making the day feel chaotic or stressful. I really appreciated how easy the entire process was, especially on such a busy moving day. I would definitely use Roadway Moving again and recommend them to anyone looking for a reliable moving company!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

incredible experience!!

I had an incredible experience with Roadway Moving. The guys were so considerate with all of my belongings and nothing got damaged or broken during the move. They were super quick and very attentive! 10/10 experience!!

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible energy, professionalism & execution! 10/10.

We just recently moved & opted into have a full service move. What an incredible experience! 5 gentlemen came in with such a great attitude & professionalism. They were so accommodating to any requests I had and very neatly packed all the boxes & safely wrapped up all of our furniture. The whole move was done in one day & I couldn't be happier. Thank you Roadway!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Best moving experience ever

Truly the best moving experience we've ever had. What I loved most was how professional, kind & accomodating the guys were. They came in so respectfully, with a great attitude & got the job done seamlessly. They packed up our whole home for us, disassembled beds/furniture & got us all moved into our new home in one day. I couldn't be happier!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

We recently moved from LA to Orange…

We recently moved from LA to Orange County and had such a great experience with Roadway Moving. The team was professional, efficient, and incredibly careful with all of our belongings. Moving is always a little chaotic, but they made the entire process feel organized and seamless from start to finish. Everything arrived safely and the crew was wonderful to work with. Would absolutely recommend!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Had the best experience with roadway…

Had the best experience with roadway they made an otherwise stressful experience feel so much more under control. Plus they took such good care of my stuff. Every other move I’ve had something break and this was perfect nothing damaged or broke.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Our Move

We had such a great experience with Roadway. The team was professional, careful with all of our belongings, and incredibly fast and efficient, had our 5 bedroom home moved out and in all in the same day. They made the entire moving process feel easy and stress-free. Everything was handled with care from start to finish. We couldn’t recommend them enough and would absolutely use them again.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

most relaxed move we've ever had

this was our first time using a moving service and we are so happy we did. my husband makes furniture by hand and these pieces were all very delicate so we needed extra help getting them from point a to b. the team went above and beyond to help us get everything relocated safely. most relaxed experience we've ever had. we'll never use anyone but roadway again! thank you so much!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Roadway Moving helped me with my recent…

Roadway Moving helped me with my recent move, and I had a great experience. The team was extremely kind, professional, and efficient. They came prepared with all the necessary supplies and handled everything with care. The whole process was smooth and easy, and I really appreciated how helpful the team was throughout the move.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Roadway Moving Experience

I had such a great experience with Roadway! Richard and his team were exceptional — they were professional, efficient, and brought such a fun, positive energy that made what could have been a stressful day feel easy and enjoyable.

The best part was being able to actually relax while they handled everything. I felt confident that my belongings were being taken care of, and it was such a relief not having to worry about the little details.

I also really appreciated that a Roadway associate stopped by during the move to check in, make sure everything was going smoothly, and ask if I had any questions. That extra level of care and communication really stood out to me.

Overall, I couldn’t have asked for a better moving experience.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

This was my second time using Roadway

This was my second time using Roadway, and once again, they did not disappoint! This time, we were moving out of state, and they made the entire experience so easy and stress-free. They handled all of our belongings with care, and everything arrived in perfect condition. The entire team was incredibly kind, professional, and helpful. I couldn’t recommend them enough!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

I'm honestly blown away by the experience

I'm honestly blown away by my experience with Roadway. This was my first time hiring movers and while I knew it would be nice, I had no idea the kind of experience I was about to get. A team of 5 of the nicest guys ever arrived the morning of our move and instantly made me feel so at peace. Each guy entered a different room and packed up everything I hadn't gotten to WAY better than I ever could! They were so diligent with every piece, even things not fragile.

Packing up the house we were moving from ended up taking way longer than expected and the guys didn't get to my new house until 10pm. I felt terrible they were working so late on a Friday night but we got them all food, etc and they had the best attitudes. Didn't phase them one bit! They put all of our belongings in the correct room, unpackaged our furniture, and made sure we were completely set before leaving. We got to know them all during the day and I was honestly sad when they left!! I will forever be telling people to use Roadway from now on!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Roadway Moving for both a…

I’ve used Roadway Moving for both a cross-country move from Los Angeles to New York and, most recently, a local move in New York, and they’ve been amazing every single time. The team was professional, efficient, careful with my belongings, and made what could have been a stressful experience feel completely seamless. I genuinely didn’t have to lift a finger—they handled everything from start to finish with so much care.

After having such a great experience with them across the country, choosing Roadway again for my local move was an easy decision. Their consistency, communication, and level of service are unmatched. I would absolutely recommend Roadway Moving to anyone looking for a reliable moving company. 10/10 experience! ⭐️⭐️⭐️⭐️⭐️

August 25, 2026
Rated 5 out of 5 stars

must hire for your next move!

loved my experience with Roadway so much! My movers Richard, Nicola, and Nicola were incredible - kind, quick, and efficient. Took great care of my belongings and made my move so stress free. Definitely would hire again!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

My second time moving with Roadway

My second time moving with Roadway and again, they made the whole day way less stressful than I expected. They showed up early, handled everything carefully, and even helped pack up some last minute fragile things that I was very worried about. Loading was fast, and within about an hour of arriving at my new place, everything was inside and ready to unpack — including hauling it all up several flights of stairs. The crew was efficient and genuinely kind. No doubt in my mind that I will be moving with them again!

August 20, 2026
Unprompted review

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