Roadway was truly incredible. They were so communicative from the very beginning and made my move so much less stressful. They helped me with a lot of move by putting everything into storage and very... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Roadway Moving is a full-service moving and storage company specializing in local, long-distance, commercial, international, and white-glove moving services.
Founded in 2008 by Ross Sapir, Roadway Moving has grown from a New York City startup into a nationwide moving and storage company serving residential, commercial, corporate, and international relocation customers. The company is the Official Moving & Storage Partner of the New York Yankees and the Official Moving & Storage Partner of the Chicago Bulls. Learn more about us.
The company completes more than 30,000 moves annually, operates a fleet of more than 300 trucks and tractors following its latest expansion, and employs more than 700 people nationwide. Roadway Moving is fully licensed, bonded, and insured with active federal and state authority for local, interstate, and international relocations.Roadway Moving Maintains:
Headquartered in New York City, Roadway Moving operates company-managed facilities across major U.S. markets including New York City, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Atlanta, Denver, and Seattle.
Roadway Moving provides local moving, long-distance moving, interstate moving, commercial moving, office relocation, international moving, professional packing, custom crating, white-glove moving, climate-controlled storage, and logistics services.Why people trust Roadway Moving:
Customer reviews frequently highlight professionalism, communication, careful handling of belongings, and responsive customer service. Roadway Moving emphasizes hiring, training, and quality control to deliver a consistent moving experience.
Roadway Moving maintains an average customer rating of 4.9 out of 5 star average rating across Google, Yelp, and Angi, and holds an A+ rating and is an Accredited Business with the Better Business Bureau.845 3rd Avenue 6th Floor, 10022, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had such an amazing experience with Roadway Moving from start to finish. The entire team was so lovely, professional and incredibly careful with everything we owned, while somehow also being unbelievably fast!
We had some really heavy and delicate pieces, including marble and stone tables that I was nervous about moving, and they handled everything with so much care. Nothing ever felt rushed or careless, and the whole team made what could have been such a stressful day feel surprisingly easy.
I honestly couldn’t speak more highly of them and would absolutely use Roadway again for our next move. Such a great experience and such a lovely team!
Even though it was raining roadway was on time, organized and went above and beyond to make sure the move was seamless. Thank you!!!
Roadway seamlessly helped us move from NYC to college in Massachusetts. Having family so far away makes a move like this feel daunting or impossible, but Roadway made it one of the most seamless and easy moves of my entire life. They packed up everything for me quickly and carefully, and met me at my college on the same day! I don't think I will be moving without Roadway ever again.
Roadway was GREAT! I will say their customer service is top notch and they are very prompt with their response time. Our movers showed up on-time, were very effecient and super nice and chill; they defintely made moving day STRESS FREE! Highly recommend!
Incredible experience! I moved from NYC to Boston, but barely had to lift a finger. A team of two movers came and handled everything with a smile and grace - from taping and packing, to carrying all my belongings down my 6th floor walkup, and unpacking the moving truck on the other end. They were unbelievably speedy and efficient while also attentive to details and care for the items. Highly recommend!
I had a really great experience with Roadway Moving from start to finish. The team was professional, friendly, and incredibly efficient, which made moving into my new apartment so much easier. They handled everything carefully, were respectful of my belongings, and got everything moved quickly without making the day feel chaotic or stressful. I really appreciated how easy the entire process was, especially on such a busy moving day. I would definitely use Roadway Moving again and recommend them to anyone looking for a reliable moving company!
I had an incredible experience with Roadway Moving. The guys were so considerate with all of my belongings and nothing got damaged or broken during the move. They were super quick and very attentive! 10/10 experience!!
We just recently moved & opted into have a full service move. What an incredible experience! 5 gentlemen came in with such a great attitude & professionalism. They were so accommodating to any requests I had and very neatly packed all the boxes & safely wrapped up all of our furniture. The whole move was done in one day & I couldn't be happier. Thank you Roadway!
Truly the best moving experience we've ever had. What I loved most was how professional, kind & accomodating the guys were. They came in so respectfully, with a great attitude & got the job done seamlessly. They packed up our whole home for us, disassembled beds/furniture & got us all moved into our new home in one day. I couldn't be happier!
We recently moved from LA to Orange County and had such a great experience with Roadway Moving. The team was professional, efficient, and incredibly careful with all of our belongings. Moving is always a little chaotic, but they made the entire process feel organized and seamless from start to finish. Everything arrived safely and the crew was wonderful to work with. Would absolutely recommend!
Had the best experience with roadway they made an otherwise stressful experience feel so much more under control. Plus they took such good care of my stuff. Every other move I’ve had something break and this was perfect nothing damaged or broke.
We had such a great experience with Roadway. The team was professional, careful with all of our belongings, and incredibly fast and efficient, had our 5 bedroom home moved out and in all in the same day. They made the entire moving process feel easy and stress-free. Everything was handled with care from start to finish. We couldn’t recommend them enough and would absolutely use them again.
this was our first time using a moving service and we are so happy we did. my husband makes furniture by hand and these pieces were all very delicate so we needed extra help getting them from point a to b. the team went above and beyond to help us get everything relocated safely. most relaxed experience we've ever had. we'll never use anyone but roadway again! thank you so much!
Roadway Moving helped me with my recent move, and I had a great experience. The team was extremely kind, professional, and efficient. They came prepared with all the necessary supplies and handled everything with care. The whole process was smooth and easy, and I really appreciated how helpful the team was throughout the move.
I had such a great experience with Roadway! Richard and his team were exceptional — they were professional, efficient, and brought such a fun, positive energy that made what could have been a stressful day feel easy and enjoyable.
The best part was being able to actually relax while they handled everything. I felt confident that my belongings were being taken care of, and it was such a relief not having to worry about the little details.
I also really appreciated that a Roadway associate stopped by during the move to check in, make sure everything was going smoothly, and ask if I had any questions. That extra level of care and communication really stood out to me.
Overall, I couldn’t have asked for a better moving experience.
This was my second time using Roadway, and once again, they did not disappoint! This time, we were moving out of state, and they made the entire experience so easy and stress-free. They handled all of our belongings with care, and everything arrived in perfect condition. The entire team was incredibly kind, professional, and helpful. I couldn’t recommend them enough!
I'm honestly blown away by my experience with Roadway. This was my first time hiring movers and while I knew it would be nice, I had no idea the kind of experience I was about to get. A team of 5 of the nicest guys ever arrived the morning of our move and instantly made me feel so at peace. Each guy entered a different room and packed up everything I hadn't gotten to WAY better than I ever could! They were so diligent with every piece, even things not fragile.
Packing up the house we were moving from ended up taking way longer than expected and the guys didn't get to my new house until 10pm. I felt terrible they were working so late on a Friday night but we got them all food, etc and they had the best attitudes. Didn't phase them one bit! They put all of our belongings in the correct room, unpackaged our furniture, and made sure we were completely set before leaving. We got to know them all during the day and I was honestly sad when they left!! I will forever be telling people to use Roadway from now on!
I’ve used Roadway Moving for both a cross-country move from Los Angeles to New York and, most recently, a local move in New York, and they’ve been amazing every single time. The team was professional, efficient, careful with my belongings, and made what could have been a stressful experience feel completely seamless. I genuinely didn’t have to lift a finger—they handled everything from start to finish with so much care.
After having such a great experience with them across the country, choosing Roadway again for my local move was an easy decision. Their consistency, communication, and level of service are unmatched. I would absolutely recommend Roadway Moving to anyone looking for a reliable moving company. 10/10 experience! ⭐️⭐️⭐️⭐️⭐️
loved my experience with Roadway so much! My movers Richard, Nicola, and Nicola were incredible - kind, quick, and efficient. Took great care of my belongings and made my move so stress free. Definitely would hire again!
My second time moving with Roadway and again, they made the whole day way less stressful than I expected. They showed up early, handled everything carefully, and even helped pack up some last minute fragile things that I was very worried about. Loading was fast, and within about an hour of arriving at my new place, everything was inside and ready to unpack — including hauling it all up several flights of stairs. The crew was efficient and genuinely kind. No doubt in my mind that I will be moving with them again!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.