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Roadway Moving Reviews 

1,133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,015 reviews, reviewers overwhelmingly had a great experience with this company. Clients regularly describe the moving teams as remarkably professional, friendly, and extremely efficient when handling heavy furniture and delicate items during the process. People appreciate how well the workers manage difficult schedules and complex logistics with genuine care and attention. A few other people also felt that opting for the comprehensive packing and unpacking options was totally worth the investment, making the entire transition seamless. Consumers noted that ongoing communication from the team was consistently clear, prompt, and reassuring right from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that teams are exceptionally... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the entire moving... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and stress-free moving... See more

Quality

Clients share positive opinions on quality, highlighting meticulous handling of belongings and zero damage.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and safe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roadway was truly incredible. They were so communicative from the very beginning and made my move so much less stressful. They helped me with a lot of move by putting everything into storage and very... See more

Company replied

Rated 5 out of 5 stars

Moving is stressful under the best of circumstances, but moving with a 3-month-old felt especially overwhelming. Thankfully, Roadway made the entire experience incredibly seamless from start to fi... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and communication by the Roadway team! The apartment I was moving out had so many issues and the Roadway team handled everything with ease! Fastest (and best) move of my life.

Company replied

Rated 5 out of 5 stars

From start to finish, the whole experience with Roadway was amazing. Everyone was super friendly and knowledgeable. It was so easy to establish my inventory list and get my quote. My movers were top... See more

Company replied


Company details

  1. #2 of 17 best companies in Moving and Storage Service
  2. #3 of 24 best companies in Moving Company

About Roadway Moving

Written by the company

Roadway Moving is a full-service moving and storage company specializing in local, long-distance, commercial, international, and white-glove moving services.

Founded in 2008 by Ross Sapir, Roadway Moving has grown from a New York City startup into a nationwide moving and storage company serving residential, commercial, corporate, and international relocation customers. The company is the Official Moving & Storage Partner of the New York Yankees and the Official Moving & Storage Partner of the Chicago Bulls. Learn more about us.

The company completes more than 30,000 moves annually, operates a fleet of more than 300 trucks and tractors following its latest expansion, and employs more than 700 people nationwide. Roadway Moving is fully licensed, bonded, and insured with active federal and state authority for local, interstate, and international relocations.

Roadway Moving Maintains:

  • 99.3% on-time pickup and delivery rate
  • 94.6 Net Promoter Score (NPS)
  • 93 Employee Net Promoter Score (eNPS)
  • 2.5% claims ratio

Headquartered in New York City, Roadway Moving operates company-managed facilities across major U.S. markets including New York City, Los Angeles, the San Francisco Bay Area, Miami, Fort Lauderdale, Chicago, Dallas, Atlanta, Denver, and Seattle.

Roadway Moving provides local moving, long-distance moving, interstate moving, commercial moving, office relocation, international moving, professional packing, custom crating, white-glove moving, climate-controlled storage, and logistics services.

Why people trust Roadway Moving:

  • We have built a culture around genuine care and attention to detail. Love for a job well done shows in every move.
  • We maintain a 99.3% on-time pickup and delivery rate across local and long-distance moves.
  • We provide storage options that are secure, flexible, and climate controlled, with more than 400,000 sq. ft. of safe space and 24 hour monitoring.
  • We offer GPS tracking during your move, full value protection, and a certificate of insurance at a click. Expect transparency and peace of mind.
  • We are proud to be the official moving and storage partner of the New York Yankees and the Chicago Bulls, with nationwide partnership rooted in excellence and trust.

Customer reviews frequently highlight professionalism, communication, careful handling of belongings, and responsive customer service. Roadway Moving emphasizes hiring, training, and quality control to deliver a consistent moving experience.

Roadway Moving maintains an average customer rating of 4.9 out of 5 star average rating across Google, Yelp, and Angi, and holds an A+ rating and is an Accredited Business with the Better Business Bureau.

Contact info

A Higher Standard of Moving

Expert packing, careful assembly, disposal and insurance guaranteed.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 20% of negative reviews

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4.9

All reviews

(1,133)

961 reviews in the last 12 months

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Rated 5 out of 5 stars

incredible team

incredible team. lovely, happy, and took the best care while packing and unpacking. whether it's long distace, or local, these gentlemen are the ones to call.

August 6, 2026
Unprompted review
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Reply from Roadway Moving

This is exactly the kind of feedback we love to hear. A team that brings good energy while still being careful, thorough, and respectful with every item can make such a difference on moving day. Thank you for trusting Roadway Moving for both packing and unpacking, and for recommending us for local and long-distance moves!

– The Roadway Moving Team

Rated 5 out of 5 stars

I had a great experience with roadway…

I had a great experience with roadway moving, very clean organised and respectful!

August 2, 2026
Unprompted review
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Reply from Roadway Moving

Clean, organized, and respectful is exactly how we want every move to feel. We’re glad the team delivered that experience for you, and we really appreciate you choosing Roadway Moving!

– The Roadway Moving Team

Rated 5 out of 5 stars

Great moving teams

The moving teams who helped with our cross-country move were fantastic. The crews in both Los Angeles and New York were friendly, professional and incredibly hardworking. They carefully handled a large amount of furniture and boxes while remaining patient and positive throughout the process. Moving across the country with a toddler can be overwhelming, and their kindness made a stressful transition feel much more manageable. We’re very grateful for all the effort they put into helping our family get settled!

August 6, 2026
Unprompted review
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Reply from Roadway Moving

A cross-country move is already a big transition, and doing it with a toddler adds even more to manage. We’re so glad both our Los Angeles and New York crews helped make the process feel easier with their patience, professionalism, and positive attitude. Thank you for trusting Roadway Moving with your family’s move!

– The Roadway Moving Team

Rated 5 out of 5 stars

Super easy!

Super easy and would recommend to a friend!

August 9, 2026
Unprompted review
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Reply from Roadway Moving

Love hearing that the move felt super easy from start to finish. Thanks for choosing Roadway Moving and for recommending us to a friend!

– The Roadway Moving Team

Rated 5 out of 5 stars

This was my second time using Roadway…

This was my second time using Roadway Moving, and I had another great experience! Moving can be so overwhelming, but their team made the entire process feel organized and stress-free from start to finish.

They were professional, careful, and incredibly efficient. They protected my floors, wrapped all of my furniture really well, packed up my entire kitchen, and made sure everything was handled with care. Once we got to my new place, they unwrapped everything, put my furniture and bed back together, and kept everything neat and organized.

I have A LOT of stuff for one person 😂, so I really appreciated how smoothly they handled everything. There’s a reason I chose to use Roadway for a second move. I would definitely recommend them!

August 7, 2026
Unprompted review
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Reply from Roadway Moving

There’s no better compliment than having someone come back to Roadway for a second move. We’re glad the team made the process feel organized and manageable again, especially with everything from floor protection and furniture wrapping to packing the kitchen and setting everything back up at your new place. Thank you for trusting us twice and for recommending Roadway Moving!

– The Roadway Moving Team

Rated 5 out of 5 stars

Great Experience

Prompt, efficient clean and pleasant. Very professional. Made us feel comfortable during move.

August 12, 2026
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Reply from Roadway Moving

Feeling comfortable during a move makes such a difference, so we’re glad the team brought that level of professionalism from start to finish. Thank you for choosing Roadway Moving and for recognizing the prompt, efficient, and pleasant service!

– The Roadway Moving Team

Rated 5 out of 5 stars

Great experience with movers

Great experience with movers, who were very kind, efficient and took care of everything. Highly recommend.

August 5, 2026
Unprompted review
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Reply from Roadway Moving

Kind, efficient, and careful with everything is exactly the experience we want our crews to deliver. We’re glad the team made the move feel easy and well handled from start to finish. Thank you for choosing Roadway Moving and for the recommendation!

– The Roadway Moving Team

Rated 5 out of 5 stars

Utah to NYC was a breeze!

I did an interstate move from Utah to NYC. Both teams were such pros. They were professional, quick, and made the whole process a breeze. I really appreciated that they protected all my furniture very well and took all packaging and trash with them. I will definitely be using them again for my next move!

July 31, 2026
Unprompted review
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Reply from Roadway Moving

Utah to NYC is a big move, so we’re glad both teams made the process feel easy from beginning to end. It’s great to hear your furniture was well protected, everything moved quickly, and the crews left things clean by taking the packing materials with them. Thank you for trusting Roadway Moving, and we’ll be ready for the next one!

– The Roadway Moving Team

Rated 5 out of 5 stars

This is my third time using roadway…

This is my third time using roadway moving and it’s been a wonderful experience every time very professional team. I like them so much even bought them lunch.

August 1, 2026
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Reply from Roadway Moving

Three moves with Roadway says a lot, and we really appreciate you continuing to trust our team each time. We’re glad every experience has been professional and positive, and the lunch for the crew was such a kind gesture too. Thank you for choosing Roadway Moving again and again!

– The Roadway Moving Team

Rated 5 out of 5 stars

I had such a great experience with Roadway

I had such a great experience with Roadway Movers. The entire team was incredibly quick, efficient, and handled everything with care. They were also some of the kindest people I've worked with, making a stressful moving day so much easier. I would definitely recommend them to anyone looking for reliable movers!

August 3, 2026
Unprompted review
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Reply from Roadway Moving

Moving day can be stressful enough, so we’re glad our team made things feel easier with quick, careful work and a genuinely kind approach. Thank you for trusting Roadway Moving and for recommending us to others!

– The Roadway Moving Team

Rated 5 out of 5 stars

I loved my experience with Roadway

I loved my experience with Roadway! Truly saved my move.

July 20, 2026
Unprompted review
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Reply from Roadway Moving

We love hearing that Roadway helped save the day. Thank you for trusting our team with your move and for taking the time to share your experience!

– The Roadway Moving Team

Rated 5 out of 5 stars

This was my 3rd time using Roadway…

This was my 3rd time using Roadway Moving. They are amazing! Super accommodating, very efficient and friendly. They took care of everything from packing it all, to moving and carefully unwrapping my furniture, etc. I will always call Roadway when it is time to move!

August 3, 2026
Unprompted review
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Reply from Roadway Moving

Three moves with Roadway is the kind of trust we never take for granted. We’re glad the team made the process easy again, from packing everything up to carefully unwrapping and setting your furniture back in place. Thank you for continuing to choose Roadway Moving. We’ll be here for move number four whenever the time comes!

– The Roadway Moving Team

Rated 5 out of 5 stars

We had such an incredible experience…

We had such an incredible experience with Roadway Moving from beginning to end. Moving can be an overwhelming and stressful process, but their team made everything feel organized, smooth, and completely manageable.

The movers were exceptionally professional, friendly, efficient, and respectful throughout the entire move. They arrived prepared, worked incredibly hard, and handled every piece of furniture and every box with so much care. Nothing felt rushed or careless. They took the time to protect our belongings properly, communicated clearly, and made sure everything was placed exactly where we wanted it in our new home.

I also have a large collection of delicate fashion items, including clothing, shoes, handbags, and accessories that are fragile, valuable, and incredibly important to me. I was initially nervous about moving everything, but the Roadway team handled my collection with exceptional care and attention to detail. They understood that these pieces needed extra protection and made sure everything was packed, transported, and delivered safely. It gave me so much peace of mind knowing that my most special items were being treated with the same level of care that I would give them myself.

What impressed us most was the team’s positive attitude and professionalism. They were genuinely pleasant to work with and remained calm, patient, and helpful during what could have been a very chaotic day. Their attention to detail gave us complete confidence that all of our belongings were in excellent hands.

Roadway Moving truly went above and beyond, and we could not be happier with the service we received. I would absolutely use them again and enthusiastically recommend them to anyone looking for a reliable, trustworthy, and highly professional moving company. They made a difficult process feel almost effortless, and we are so grateful to the entire team!

July 23, 2026
Unprompted review
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Reply from Roadway Moving

Knowing how much care went into protecting your fashion collection means a lot to us. Clothing, shoes, handbags, and accessories can be especially personal and delicate, so we’re glad the team gave those pieces the extra attention they deserved while keeping the entire move organized and calm. Thank you for trusting Roadway Moving with both the big move and the details that mattered most to you!

– The Roadway Moving Team

Rated 5 out of 5 stars

Fast and Careful

Roadway moving was great! The movers arrived early and were very efficient loading and unloading the truck. They placed the furniture where I wanted it and even moved some things around when I saw something wasn't quite right. We were finished faster than I anticipated and everything was handled with care. I would definitely recommend their services!

July 27, 2026
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Reply from Roadway Moving

Finishing a move faster than expected while still handling everything with care is a great combination. We’re glad the crew arrived ready to work, placed everything where you wanted it, and stayed flexible when you wanted a few things adjusted. Thank you for choosing Roadway Moving and for the recommendation!

– The Roadway Moving Team

Rated 5 out of 5 stars

Used them 3 times! 5 stars

This is my third time moving with Roadway! I will always use them when I move. All of my moves with them have been cross country moves and I know that I can trust this company with my stuff and not worry about anything being stolen or tampered with. Also, the way that they care for every single piece of furniture and wrap up all my glass items so that they arrive in one piece is amazing! I have never had any of my items break. Also, being a young woman who always has to deal with the stress of moving, its so nice knowing that Roadway disassembles all of my furniture AND assembles it as well at my final destination! Not to mention that ive gotten quotes from other moving companies and Roadway always beats other prices by at least 1000$. Thank you Roadway for making my moving experiences stress free and easy!

July 28, 2026
Unprompted review
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Reply from Roadway Moving

Three cross-country moves with Roadway is a level of trust we really value. We’re glad the team has consistently kept your belongings protected, your furniture carefully wrapped and reassembled, and the whole process stress-free from start to finish. Thank you for continuing to choose Roadway Moving and for sharing such thoughtful feedback!

– The Roadway Moving Team

Rated 5 out of 5 stars

Amazing experience with roadway

Amazing experience with roadway. I’ve used them numerous times and they never not meet my expectations.

July 27, 2026
Unprompted review
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Reply from Roadway Moving

There’s something especially meaningful about hearing this from someone who’s trusted Roadway Moving more than once. We’re glad we’ve been able to deliver the experience you expect every time, and we truly appreciate you continuing to choose our team.

– The Roadway Moving Team

Rated 5 out of 5 stars

Incredibly fast & precise

Incredibly fast, organized and kind team! So impressed by the carefulness and speed wrapped into one team and workflow. Thank you roadway!

July 16, 2026
Unprompted review
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Reply from Roadway Moving

Speed and careful handling don’t always go hand in hand, so we’re glad our team delivered both. It’s great to hear the move felt organized, precise, and easy to work through from start to finish. Thank you for choosing Roadway Moving!

– The Roadway Moving Team

Rated 5 out of 5 stars

My fourth time using Roadway!

My fourth time using Roadway & always the best — I use the packing option, and they are SO careful with everything. And always a great staff!

July 28, 2026
Unprompted review
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Reply from Roadway Moving

Four moves with Roadway says more than we ever could. We’re so glad the packing service and the care from our crews have kept earning your trust each time. Thank you for coming back to Roadway Moving again and again, and for recognizing the team behind every move!

– The Roadway Moving Team

Rated 5 out of 5 stars

Roadway made moving with a baby so simple!

Moving is stressful under the best of circumstances, but moving with a 3-month-old felt especially overwhelming. Thankfully, Roadway made the entire experience incredibly seamless from start to finish.
The team was professional, efficient, and paid attention to every little detail. We have several pieces of artwork that are very important to us, and they handled each one with care. They also took down our mounted TV, packed everything securely, and made sure every item arrived in perfect condition without us having to lift a finger.

What really stood out was how thoughtful the team was throughout the entire process. They helped set up the nursery in our new apartment and made sure everything was exactly where we wanted it, which helped us feel settled so much faster. We couldn't have asked for a better moving experience and would recommend Roadway to anyone looking for a reliable, first-class moving company.

July 31, 2026
Unprompted review
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Reply from Roadway Moving

Lauren, moving with a three-month-old is a major undertaking, and we’re so glad Roadway Moving made the experience feel simple and fully supported from start to finish.

It’s wonderful to hear the team handled your artwork, mounted TV, and every other belonging with such care, while keeping the process efficient and stress-free. Helping set up the nursery exactly the way you wanted is the kind of thoughtful service we’re especially proud of, and we’re happy it helped your family feel settled more quickly.

Thank you for trusting Roadway Moving and for recommending our team so highly.

For occasional moving tips and behind-the-scenes moments, you can find us on Instagram @roadwaymoving and TikTok @roadway.movers.

The Roadway Moving Team

Rated 5 out of 5 stars

Underscoring a Job Well Done

If I could give Roadway Movers more than five stars, I would. They recently handled our office move for Accent Projects, and from start to finish, the experience was exceptional.

The team arrived early, came prepared, and immediately put our team at ease. Moving an entire office can be incredibly stressful, but they made the entire process feel seamless. Every piece of furniture, equipment, and decor was handled with an incredible level of care and attention.

What really stood out was how proactive and thoughtful the team was. Beyond moving boxes from one space to another they even offered helpful recommendations on furniture placement, helped us think through the new layout, and made sure everything was exactly where it needed to be before leaving. Their experience and professionalism made a huge difference.

Beyond the logistics, everyone on the crew was an absolute pleasure. They were friendly, communicative, hardworking, and had such a positive attitude throughout the day. They turned what could have been an overwhelming experience into one that was efficient, organized, and surprisingly enjoyable.

Cannot say enough wonderful things about Roadway Movers. If you're looking for a moving company that is reliable, professional, and genuinely cares about making the process as easy as possible, I couldn't recommend them more highly. Thank you to the entire team for making our office move such a success!

July 27, 2026
Unprompted review
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Reply from Roadway Moving

Gabrielle, this absolutely made our day. Thank you for trusting Roadway Moving with Accent Projects’ office relocation and for taking the time to share such a thoughtful review.

Office moves come with a lot of moving parts, so we’re especially happy to hear our crew arrived early, came prepared, and made the entire process feel organized and manageable from the start. Knowing the team handled every piece of furniture, equipment, and decor with care, while also helping with layout and furniture placement, is exactly the kind of experience we aim to deliver.

We’ll be sure to share your kind words with the entire crew. They’ll be thrilled to know their professionalism, communication, and positive attitude made such a difference. Thank you again for allowing us to be part of this important move for Accent Projects.

Stay connected with us on Instagram @roadwaymoving and TikTok @roadway.movers for more behind-the-scenes move-day moments and helpful moving tips.

The Roadway Moving Team

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