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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions pleasant and informative. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and supportive approach. The products, particularly the batteries, are often described as high-quality, reliable, and a significant improvement to their vehicles. The service provided is consistently excellent, with consumers noting the efficiency and ease of their overall experience, from initial inquiries to post-purchase support. Reviewers are particularly impressed with the prompt communication and the smooth setup process, often mentioning that the company goes above and beyond to ensure customer satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its high quality and... See more

Customer service

Consumers find customer service to be exceptionally positive. Many reviewers highlight the knowledgeable,... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and knowledge of the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for their exceptional... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Managed to successfully change our insipid 95 ah lead acid leisure battery with a super 460 ah Roamer battery with limited hassle. Battery has made such a difference to the usability of our van- no mo... See more

Rated 5 out of 5 stars

I'm Cécile Haudebourg, founder of Vanpuravida Ltd, where we turn vans into handcrafted, off-grid dream machines. We first discovered Roamer Batteries about seven years ago when we were tackling... See more

Rated 5 out of 5 stars

I first encountered Roamer when I purchased my first VW T6.1 campervan. The conversion company used a 200Ah generation 1 battery which performed perfectly. A couple of years later I discovered Ce... See more

Rated 5 out of 5 stars

Great product with superb customer service to back it up. Seat base unit is very well constructed along with an intuitive app to monitor performance. It's now very clear why these Roamer batteries are... See more


Company details

  1. Battery Store
  2. Battery Manufacturer
  3. Battery Wholesaler

Written by the company

We are the ultimate off-grid adventure partner. Light, compact, reliable & more powerful than ever before. Imagine a battery with the power to run any domestic appliance; the capacity to see out the most extreme adventure; and the reliability to outlive the vehicle it’s installed in - all managed through a smartphone app that quite literally puts the power in your hands. Say hello to Roamer - your new LiFePO4 leisure batteries for campervans, marine vehicles, and off-grid living. We’re a battery company started by adventurers with an unquenchable thirst for off-grid living. After 10 years of van life escapades, we realised something: What we wanted in a battery didn’t exist. So we created our own. Roamer is the result of needing longer-lasting, better-performing, and best-quality batteries that gets us out there - and lets us stay out there - for longer. Get ready for less wondering and more wandering. Know your power with the all-new Roamer BMS App - the ultimate wingman for uninterrupted adventure. It’s easy to use, connects via Bluetooth, and lets you track and monitor the status of your battery from the comfort of your van, boat, or home. Real-time feedback at your fingertips.


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic products with an even better…

Fantastic products with an even better after sales service. Currently in Spain but Steve got straight in to it remotely and tweaked a few numbers. His correspondence was on point within minutes and he chased me. Above and beyond service. Thank you. Appreciated. Nicky Clarke

February 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Best LiFePo4 batteries on the market

Best batteries on the market, quality product with an even better customer service ! Can't fault them and would highly recommend to anyone wishing to upgrade their battery setup to Lithium.

January 8, 2026
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Rated 5 out of 5 stars

Great battery which has made our van much more versatile

Managed to successfully change our insipid 95 ah lead acid leisure battery with a super 460 ah Roamer battery with limited hassle. Battery has made such a difference to the usability of our van- no more running out of power on 2nd night of an off grid stay (Which is why we made the change). Used the technical support line a number of time who satisfy my queries in a helpful although gruff manner. The app to manage the battery is great leaving no more guessing how much power is left. Would recommend Roamer batteries to everyone.

January 5, 2026
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Rated 5 out of 5 stars

Amazing service!

Absolutely spot on for customer service. Answered all my questions and gave me plenty of advice before I finally pulled the trigger on a Smart5 144. I’m sure I made a fair nuisance of myself, but nothing was too much trouble.

Once I placed my order (I’m sure Chris would describe it as “finally”…😂) comms were spot on, keeping me updated all the way. Once the battery was in the warehouse the guys pulled out all the stops to get to me before Christmas.

Dropped the new battery in today. Sizing and connections all exactly as expected, setup was easy, and the battery is now happily charging ready for a first trip away.

Can’t rate Roamer’s service highly enough. If the battery performance is on par I’ll be a very happy bunny.

December 20, 2025
Unprompted review

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