Roamwild Reviews 

6,883
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,340 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful construction of the products, noting they are well made and durable. People are pleased with how effectively the feeders deter larger creatures, while also providing sustenance to smaller birds with minimal seed waste. However, some customers also noted specific challenges, such as certain birds, like magpies, finding ways around the deterrent features. A few other people mentioned issues with product functionality, including mechanisms jamming or plastic pieces breaking off, alongside supply and delivery concerns.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the feeders are durable, easy to install, and... See more

Quality

Clients share positive opinions on quality, highlighting that the bird feeders are very well made, sturdy,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting promptness and safe... See more

Order

Customers had positive experiences with order, reporting that the process is quick and smooth. Reviewers... See more

Service

People report positive experiences with service, highlighting efficient support and quick replacement parts.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product..spade, fork, trowel and hand fork. The innovation and ergonomics are outstanding.. Nice to see someone doing something different with the old fashioned out dated standard garden equ... See more

Rated 5 out of 5 stars

I bought two of Roamwild's hanging feeders, designed to feed songbirds, but not squirrels rats etc, some years ago. Both worked well, but one sustained damage and I ordered a new one. The new one show... See more

Rated 5 out of 5 stars

Recently bought bird feeder. Its a very stylish one well made and well it took 5 days then suddenly losds of birds came down and started eating they are singing their hearts out so i can safely say th... See more

Rated 5 out of 5 stars

I had fought a losing battle with squirrels stealing all the bird food for months: acrobatics and simply demolishing the feeders. Searching online I discovered Roamwild Pestoff bird feeders and or... See more


Company details

Written by the company

Our mission? To make products that work better and make your life easier. We think of new designs and ideas that are more than just functional - they're also unique and innovative. And we have a simple rule: if we wouldn't use it ourselves, we won't sell it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,883)

1,331 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended.

We know we are in safe hands between Roamwild and Post Office - on one occasion some went missing but it was soon remedied.
Finally, the birds love it!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the large pest off feeder…

I ordered the large pest off feeder that holds seed and will use that after October after reading rspb guidelines re bird feeding. Meanwhile I bought the small pest off feeder to hold mealworm and it’s great! No more crows and magpies!! The wee songbirds are happy

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID! DO NOT HONOUR GUARANTEE

Well, where to start.. i purchased a £39.99 squirrel proof feeder from this company. Didnt arrive as promised, after applying for a chargeback i received an e.mail saying it had been dispatched that day.
It arrived, and we followed the instructions to the letter, fitting the feeder to a thin bracket at the length stated to prevent squirrels grabbing from the upright post.
For ten days they tried to get on it, and suceeded by jumping and bearhugging the feeder upside down, and then they proceeded over the next week or so trash the feeder top and bottom until they had damaged it beyond use.
I was going to bin it, but thought as the company offered 30 day guarantee i should contact them for a refund.
I e.mailed explaning what had happened, and proceeded to send multiple photos showing the damage to all the components.
I was then requested to send a photo of the bracket, which i did, with a tape measure showing it was actually longer than the stated length, so no way could the squirrels grab it from the post. And is was tied on to the bracket loosely with a tie wrap, to avoid it being in a fixed position to make it hard to stabilise and be grabbed by squirrels
I was then told the bracket was at fault as it was too thick, i responded in fact if the bracket was any thinner it would snap, and at this point it became clear that an excuse to blame me for the unfit for purpose item was being sought by the company .
i stated i required a refund under the 30 day usage guarantee, as i certainly didnt have the item in use for 30 days before the squirrels trashed it.
i got no response to my request, but they came back with a request for me to clean it and return it as they could reuse it??
im sure their company policy states no returns as they cant reuse them, and as the photos proved it was beyond use due to chewing damage.
i can only assume they plan to let me faff about cleaning and returning it, so yet another excuse not to honour their guarantee can be found, wrong washing up liquid used, didnt arrive packed correctly, whatever..
looking through the reviews, its seems this company is ok until you have an issue, then they literally find every excuse not to refund or replace items.
if as they state they sell millions of products to happy customers, why such an issue to refund the unhappy customers with defective items?
i will be taking this further to obtain my money back.
Roam wild, you need to up your game with customer service!!

July 13, 2026
Unprompted review
Roamwild logo

Reply from Roamwild

Dear Samantha

We'd like to address the points raised as this review contains several inaccuracies.

We clearly communicated on our website and via email at the time of ordering that due to unprecedented demand, dispatch on this item was taking 7-10 days. This was stated upfront and was not a surprise we were fully transparent about the extended timeframe. Regarding the delivery claim, no chargeback was raised on this order.

On the feeder damage, when you contacted us our team reviewed your photos and identified that while the bracket length was correct, the bracket width was providing the squirrels with a stable enough platform to bear hug and access the feeder from above, a different issue to length. We're sorry if it felt like we were looking for an excuse. We weren't, it was a genuine technical observation as the bracket was excessively wide and providing the easy access point.

We offered you a free replacement lower base in our very first response to the damage as a goodwill gesture, which was declined.

We then accepted a full return and refund despite the feeder having been used and damaged, which is entirely outside our standard returns policy. We did this as a goodwill gesture due to the exceptional demand we are currently experiencing as we can refurbish the feeder and put it to good use, for those who cannot necessarily afford a brand new feeder. The suggestion that we do not honour our guarantee is therefore simply not accurate.

Regarding cleaning and returning the feeder, we repair and refurbish returned items and sell them as used stock via our sister company at a reduced price making our feeders accessible to customers who cannot afford the full price when new. This is a sustainability practice we are proud of, not an attempt to delay your refund.

Your refund will be processed within 15 working days of us receiving the feeder back which is in line with UK company practice

Our PestOff range has sold over a million units across the UK and USA, has been independently recommended by the Telegraph and has received thousands of five-star reviews. We're sorry this experience wasn't positive and we hope the matter is now resolved.

Kind regards,
The Roamwild Team

Rated 5 out of 5 stars

If you only want to feed small garden birds- buy these feeders

Seeing the adverts for a bird feeder which can only be accessed by small birds seemed too good to be true. We are next to wooded wasteland and are inundated with wood pigeons, magpies and starlings so feed is immediately gobbled up with little left for the small birds and feeders have to be refilled daily.
The specially weighted feeder perches work brilliantly -so having found the seed feeder to work well we bought the one designed for nuts and worms. The starlings ( obviously clever and innovative) managed to thwart this by doing a trampoline effect on the perch grabbing food when the feed became accessible as they jumped up taking their weight off the perch. Because the worms were quickly being consumed by the starlings we bought the guard to go round the bottom of the feeder and this has solved the problem. The Perspex hoppers hold plenty of seed etc and keep it dry so there is no need to refill daily.
The initial price compared to commonly seen feeders may seem high but the money saved by not having to feed hordes of starlings and the convenience of less frequent feeding plus the sturdiness and excellent construction of the feeders make them good value for money.

June 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look