Robinsons Beds Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

Written by the company

Handmade Mattresses & Beautiful Beds. Made To Order. Every time. At Robinsons, each and every mattress that leaves our doors is hand made to order by our expert in-house team ensuring you’ll find the shape, size & style that is the perfect fit for you. We also offer a range of beds & headboards, setting you up for the best nights sleep you could possibly get. All this from a friendly family business that prides itself on providing the highest levels of service, something we’ve been doing for almost 50 years. Our Mattress Masters are the beating heart of everything we do. Working from our in-house workshop in Glasgow, Scotland - their combined experience covers hundreds of years making some of the very finest mattresses in the whole of the land. Our family business was started back in 1975 to give the world the best night’s sleep possible. That founding mission remains true today, with the business now in the hands of the third generation of mattress makers. We continue to honour the vision of our beloved founder in everything that we do, and while we have proudly modernised our mattresses & manufacturing over the years we proudly retain our traditional personal touch. That's why when you order from us you deal with real people, our family members Eilidh, Leonie & Laurie, ensuring that every order is treated with the upmost care & attention. Mattresses for the people. Made by our people.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Best beds I've ever slept in

The service me received from Robinsons Bends has been first class. Over the last 6 months we have ordered 2 beds with mattresses, 2 ottomans and a stool which were all hand made. Leonie and Eilidh were great with assisting in design and material choices. I can honestly say the beds are the most comfortable I have ever slept in and the quality is exceptional. We also ordered 4 bedside tables and a large chest of drawers through them from Tomasella. We're due to replace further beds in the near future and Robinsons will be our only port of call.

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

I bought a bed at the start year from…

I bought a bed at the start year from Robinsons the service was excellent especially the delivery team were 5 star they built the bed infront of me and showed me step by step how to take this bed apart for when I was moving a month later and helped me up move a sofa to next room . Would recommend this family run business :)

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fab multiple experiences

Over the years, we have bought 3 beds at Robinsons Beds. Each time, our experience has been extremely positive, and this is why we keep going back. We had long chats in the showroom with experts who helped us choose the best bed for us. The quality of their materials is excellent. The deliveries, mounting of the new beds, and collection of the old beds and mattresses was also a very positive experience as Robinsons Bed was relyable, flexible, and accomodating. In addition, the chose in prices, styles, colours, etc. is wide. Finally, this familly business is really friendly; it has been a pleasure dealing with them.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent beds

Excellent beds: elegant, sturdy and wonderfully comfortable. Excellent service.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Our beautiful new mattress.

We were absolutely delighted with our new mattress which is very comfortable indeed. Even more so as it came from a family firm and was made in Scotland. The whole experience was smooth from beginning to end. I ordered by phone and spoke to friendly, charming and helpful ladies. I was kept up to date on delivery details and the mattress arrived on time, carefully packaged and delivered by careful delivery men.
Well done Robinsons! I am so glad I found you. Thank you.

April 3, 2025
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Rated 5 out of 5 stars

Bespoke bedroom frame and bed

Had been looking for a while for a made to measure bed frame for my home, across the UK and Europe. I was drawn back to Robinsons, as my last bed of 11 years from them had a wonderful mattress. So after chatting to the team, Leonie had came out to my home to measure and discuss design ideas. We agreed on a core design, refined and then finalised the design. The bed was then fitted flawlessly by the team and we have ended up with a bedroom of our dreams. So super happy on design, cost, service, quality of mattress and the fitting. Would strongly recommend to use this firm and look beyond the showroom and trust the team.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Custom made Super King bed frame


We ordered a custom-made headboard and frame (super-king size), and the service was exceptional from the start. Our initial consultation was with Eilidh, who guided us through the design process, helping us choose the fabric, colour, legs, and more. This was followed by a home visit from Leonie, who measured the room, collaborated with us to finalise the details, and even offered inspiring suggestions for the rest of the room.

Every person we interacted with was amazing. Communication throughout was clear and seamless. We had to adjust the dates a few times due to delays with our painters and carpets, but the team was incredibly accommodating. Even the bed delivery drivers were polite and careful when bringing the bed into the room.

We are absolutely delighted with the finished bed and are now looking forward to placing orders for our other bedrooms.

January 7, 2025
Unprompted review
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Reply from Robinsons Beds

Fantastic feedback, many thanks for your review Surkhab! We're thrilled you are pleased with your new bed and headboard, please let us know if you need anything else.

Rated 5 out of 5 stars

Exquisite Large Emperor Zip & link Mattress plus Topper

I found this wonderful famiky run business after googling ‘large Emperor mattresses’ and they popped up in my search. This was a wonder to us as we were on the hunt for a new good quality mattress.

It felt scary to think of buying this item without actually going somewhere to try it out but after speaking with this wonderful lady who told me how her mum had designed a mattress specially for ‘ladies’ who get hot in bed I was curious. She listened to all my concern/questions and helped us come up with the best choice which was the zip and link mattresses with the topper (made of the same material as the mattresses) aka ‘The Savoy’.

We purchased them both in ‘firm’ and she got it spot on for us. I also purchased a couple of deep mattress protectors which are the perfect fit too.

Everything is made to order and we were lucky and the process including delivery was not a very long wait.

It’s like sleeping on one of the very best hotel beds ever.

These guys know beds!

We didn’t buy our frame from here because we had purchased elsewhere beforehand but next time we wouldn’t hesitate to get both from here.

Cannot thank you all enough.x

Support a wonderful family run business who offer high end, great quality products at a fair price.

I have already been telling my friends about you and will continue to do so.

Have full confidence in this company, their products are amazing and sooooo comfy.

Many thanks from Tracey & Jeff x

November 15, 2024
Unprompted review
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Reply from Robinsons Beds

Hi Tracey & Jeff, we're so pleased to receive such fantastic feedback - many thanks for your kind review! We're delighted you're enjoying your new emperor mattress. Please feel free to get back in touch if you have any queries :)

Rated 5 out of 5 stars

This place is amazing we actually…

This place is amazing we actually bought two beds from here as was so happy with the first one
Staff are so helpful but in no way pushy couldn’t do enough for you
Can’t recommend this place enough

May 18, 2024
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Reply from Robinsons Beds

Many thanks for the fantastic review Maxine! We really appreciate the feedback and recommendation :)

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Rated 5 out of 5 stars

Good bed, good service

Bed is what we were expecting and delivery went without any issues.

Quite happy.

October 23, 2024
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Reply from Robinsons Beds

Many thanks for your kind review Alan, we're thrilled you're happy with your bed :)

Rated 5 out of 5 stars

We received good advice when we asked…

We received good advice when we asked questions, we were not rushed over our purchase and our bed was stored for us for a much longer period than we had anticipated.
When we were ready to have the bed delivered it arrived when agreed and was built in situ. Altogether an excellent service.

September 2, 2024
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Reply from Robinsons Beds

Really appreciate the thoughtful feedback Audrey, we always strive to provide first-class service!

Rated 5 out of 5 stars

Excellent product

Excellent product. Delivered with care and on time. Assembled professionally.
Thank you!

December 10, 2024
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Reply from Robinsons Beds

Thank YOU Martin, thrilled to hear you're happy with your purchase!

Rated 5 out of 5 stars

Overshoes 😁

Very pleasant delivery guys. They carefully used overshoes to protect my new carpet.

November 8, 2024
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Reply from Robinsons Beds

Thank you for the kind feedback Gwen!

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Rated 5 out of 5 stars

Brought several beds from them over the…

Brought several beds from them over the years and they are the best.
After service is also amazing and staff are very helpful

December 10, 2024
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Reply from Robinsons Beds

Hi Mohammed, and many thanks for your review! We hope to be of service to you again soon :)

Rated 5 out of 5 stars

fantastic family business

This a a fantastic family business that hand makes bespoke mattresses at prices to challenge much bigger companies.

If you need to contact them you speak to real people that care about the business (Laurie and Leonie).

The delivery people are great, they took the mattresses upstairs, unwrapped them (with gloves on to protect them) and took away all the packaging.

If you have an emperor or custom length bed you need to give these people a try!

Oh yes and have just had the best nights sleep in ages, blissful!!!!!!

October 1, 2024
Unprompted review
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Reply from Robinsons Beds

Thanks Claire! We hope you continue to enjoy many more blissful nights sleep in your handmade bed :)

Rated 5 out of 5 stars

Custom mattress and bed delivered…

Custom mattress and bed delivered within 3 weeks. Looks like really high quality. Lots of helpful responses from the team there to figure things out. Thank you.

August 22, 2024
Unprompted review
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Reply from Robinsons Beds

Appreciate the kind feedback Ali, we hope you enjoy your new bespoke mattress!

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Rated 5 out of 5 stars

Excellent service

Excellent service. Made two mattresses to my specific requirements and dimensions. Delivered in two weeks as promised. Great quality and comfort. Have no hesitation in recommending them.

March 29, 2021
Unprompted review
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Reply from Robinsons Beds

Hi Larry and thanks for your review! We're delighted you're enjoying your new mattresses, and appreciate the kinds words :)

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