Peace of mind knowing our parcel are in safe hands
Reply from Robotime
Hi Jennifer,
Thanks for your review! We're so glad the Worry-Free Purchase gives you peace of mind knowing your parcel is in safe hands.
We truly appreciate your trust!
Sold by Robotime
The information on this page is based solely on product reviews written by customers of Robotime via Trustpilot.
Product details
Worry-Free Shopping with Seel Add extra protection to eligible purchases for peace of mind. Coverage details vary by order. See your specific protections in the widget at cart/checkout, and review complete coverage information in your confirmation email. Having issues? Visit Seel Resolution Center for easy claims and resolution. Note: This is a value-added service by Seel. Do not purchase as a standalone item.
All reviews
Important when ordering online
Reply from Robotime
Hi Wendy,
Thanks for your review! We're glad the Worry-Free Purchase feels important and useful when ordering online — that's exactly what it's for.
Absolutely love it
Reply from Robotime
Hi Lisa,
Thanks so much for your review! We're so glad you absolutely love it.
Enjoy!
I don’t know if it’s delivery issue but some pieces came broken
Reply from Robotime
Hi Gabriel,
Thanks for letting us know! We're sorry some pieces arrived broken — that's not the experience we want for you. Please email us at service@robotime.com with your order details and reference number, and our team will replace the damaged pieces for you.
Worked like it should
Reply from Robotime
Hi Mindy,
Thanks for your review! We're glad the Coffee Truck was super cute and mostly easy to build. We're sorry some pieces were warped, though — we'll pass that along to improve our quality.
If you need anything, just email us at service@robotime.com.
I love your worry-free return policy!
Reply from Robotime
Hi Cathy,
Thanks for your review! We're so glad you love the Worry-Free return policy — that's exactly what it's for.
Thanks for trusting us!
No issues at all but it's worth a couple of bucks, in case I did have issues with shipping or breakage!
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Savers you worrying
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Great product
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Good feeling in a crazy unsafe world.
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Great model to build the rigging was a little trying but with a little patince it all worked out
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
This is OK I guess I haven’t had to use it and not totally sure if I want to but anyway it’s OK
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Good to have
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Love the insurance knowing that if anything happens to my purchase I have some kind of protection.
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
It works, plain abd simple
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Love my Carousel!
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Luckily I never had an issue with delivery but nice to know there is a safeguard
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
purchase was worry free for a low price.
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
just bought the "Typewriter" but havent made it up yet. Looks awesome. Really love the 5+ star products.
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.
Clear instructions, well made parts, assembly can be tricky sometimes but that's part of the fun, watching the model grow
Reply from Robotime
Thank you very much for your compliments, we will continue to provide better quality products and services.