Rock-Ola Jukeboxes Reviews 

I can’t get ahold of you. No service line or anything. I’ve called three times during service hours

Thanks to Alex(owner) for personally delivering our Jukebox! We appreciate your AWESOME CUSTOMER SERVICE!!!! YOU ROCK!!!!

Super Fast Delivery -
Great Customer Service from my dealer (Dave) in Illinois ( Zygmunt & Assoicates)
Jukebox looks and sounds great
I highly recommend anyone who is thinking about buying a brand new Rock-Ola Jukebox that comes with a 1 year factory warrantee to "pull the trigger" and do it. You'll not regret it.

Fast shipping and item as described definitely order again.

Kind people on the phone. Timely sent my parts.

Needed for a party July 15 and was told it would make it. Shipping status shows arriving after party.

Very simple process to order the items we needed. User friendly website

It would have been nice if people would answer the phone over their. Never use to be like that. I know for a fact you have very qualified people that work their and they know what there doing. They may not be happy for some reason? Parts and the way it was shipped was excellent. thank you

Needed repair on an orange amplifier and they were
very helpful in sending me their address and the RMA#

I’ve been trying to get the information from Rock-Oka to process a return and customer service has not gotten back to me. It’s ridiculous! This same terrible approach was used when I used the online assistant to ask questions regarding the things I purchased online. I got exactly zero responses to all of my questions and like a fool I proceeded forward and purchased the items anyway. Now I can’t return them. Deplorable…

Ordered a new remote and it came quickly. I am trying to get my jukebox repaired after losing some parts in my move. They have been very helpful and easy to work with.

Mixed bag, Rocky start but ultimately very happy.

First the good

1. My Crystal Bubbler is beautiful. This Jukebox looks awesome in the house. Worth the wait.
2. Because of the poor customer service and response I was receiving, the CEO personally helped me and included great music already installed.

The Bad

1. The sales person told me I would receive my custom built Jukebox in 3 months. It took 6.

2. It usually took days to get a hold of the sales person, then she ghosted me. (This is when the CEO got involved)

I purchased a connect by Sonos. This allowed me to wirelessly connect my Jukebox to all my Sonos speakers throughout the house. Sounds great everywhere.

Ultimately, this music player is fantastic. So many comments, center piece of my home that also plays great music. Some problems getting it, but now that it is here, Super Happy I purchased.

1. No one answered the main line, even though it was during business hours
2. Sent the wrong size double title cards. No response when contacted

The product is available and a good price and shipping very reasonable

Received as expected,
Fast shipping

Called and ordered my Rock-Ola part, which they had in stock. Excellent customer support and it arrived in perfect condition. Highly recommend them.

Correct part and on time with a great price.

Still waiting for Rockola Bubbler in white. Order Jun1,1922. Will be a year next month. No news about when it will be delivered. Don't know if I should demand

my $9000 back or wait another year??????