Rockethospitality Reviews 

346
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally responsive, helpful, and attentive to every single detail throughout the entire arrangement. People also emphasize how seamless, efficient, and well-organized the booking process is when securing tickets for major international sports and music events. Consumers note that all logistics run smoothly from the initial inquiry to the final attendance, making it completely stress-free to enjoy memorable occasions. Reviewers state they would gladly recommend these reliable services and look forward to booking future bucket list trips without experiencing any hesitation.

What people talk about most

Staff

Reviewers express immense satisfaction with staff, frequently noting that the team is incredibly helpful,... See more

Service

Clients share profound satisfaction with the service, frequently praising the professional communication and... See more

User experience

Consumers find user experience to be exceptionally positive, frequently praising the seamless process of... See more

Booking process

Users describe satisfaction with the booking process, emphasizing that everything is easy and seamless.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So pleased that we found out about Rocket Hospitality! After a few years of trying to get tickets for the Last Night of the Proms unsuccessfully, we decided to buy them via a VIP resource. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Went with some friends to the O2 to see Pete Tong, all booked through Rocket Hospitality. From start to finish the service was first rate with Matt on hand to answer any queries and make sure all the... See more

Company replied

Rated 5 out of 5 stars

Matt and the rocket team are excellent. I use them regularly for special events and they are always professional and efficient. No hard sell just a great all around experience which I really value. R... See more

Company replied

Rated 5 out of 5 stars

Rocket Hospitality is the best. I have used them for multiple events and it's always a great experience. They have great seats, charge a fair price, deliver what they say and always provide helpful... See more

Company replied


Company details

  1. Event Ticket Seller
  2. also in
  3. Corporate Entertainment Service
  4. Event Management Company

Written by the company

Rocket Hospitality provide corporate hospitality and some ticket only packages to the leading sporting, cultural and musical events in the UK & overseas. With over thirty years of experience in the corporate hospitality industry, Rocket Hospitality has become a trusted partner for premium access to the world’s most sought-after sporting, cultural and entertainment events. Over the decades, we have built an extensive network of dependable suppliers, allowing us to secure exceptional packages — even for events that appear completely sold out. Whether you are looking for a box at the Six Nations, a private suite at the Monaco Grand Prix, Debenture tickets to the Wimbledon Men’s Final or a VIP package to see your favourite artist live please do contact our team who can provide friendly, expert guidance and to help you find the perfect package. We pride ourselves on delivering exceptional service, impartial advice and seamless experiences. Our clients consistently rate us among the best in the industry, with a 5/5 rating on Google and Trustpilot. Explore our events calendar and we look forward to welcoming you to one of our unforgettable events soon.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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5.0

All reviews

(346)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Wimbledon through Rocket Hospitality

Thanks to Matt at Rocket Hospitality our experience was top notch! Our debenture seats were on court one and we had access to the debenture lounge which overlooked the outside courts. Matt walked us through everything before the tournament began and made sure it was a seamless experience. My family and I are still marveling at the experience a week later. We hope to repeat this experience many times in the future! Thanks again to Matt for a World class experience!

July 11, 2023
Unprompted review
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Reply from Rockethospitality

Look forward to seeing you again one day and glad you enjoyed it

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Rated 5 out of 5 stars

Attending Wimbledon was always a bucket…

Attending Wimbledon was always a bucket list item for me, and Matt made the experience efficient and easy, but most importantly it was memorable. I would definitely use Matt again for any future visits, and I may also use him for the British Open in the future as well.

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Matt Gibson at Rocket helped us get 4…

Matt Gibson at Rocket helped us get 4 Centre Court tickets to Wimbledon. The service was fantastic and the tickets were on the same level as the royal box. Everything about the process was easy and there were no surprises. I highly recommend Matt And Rocket. Jim Wall

July 7, 2023
Unprompted review
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Reply from Rockethospitality

You can't beat centre court, glad you enjoyed it

Rated 5 out of 5 stars

Thanks to Matt at Rocket Hospitality

Thanks to Matt at Rocket Hospitality, our experience at Wimbledon was first class! We had great seats on No. 1 Court with access to lounges overlooking the outside courts. The whole process was simple, the tickets were transferred to our mobile Wimbledon app, and everything was explained in detail up front. We hope to repeat this experience many times. BB

July 5, 2023
Unprompted review
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Reply from Rockethospitality

Look forward to seeing you again one day and glad you enjoyed this year.

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Rated 5 out of 5 stars

High marks

Matt was extremely helpful and responsive while booking tickets to attend Wimbledon. Very gracious is coordinating seating for my family on Centre Court. Will definitely look to use Rocket again down the line.

July 5, 2023
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed Wimbledon!

Rated 5 out of 5 stars

2 days of Wimbledon for family of 4

My family of four recently attended Wimbledon for 2 days with the assistance of Matt Gibson and Rocket Hospitality. This was our first time to the Championship and I was so grateful for everything Matt was able to do to make it not only seamless but an outstanding two days. I appreciated his professionalism as he promptly answered every phone call and email question we had leading up to the event. Once we arrived, he was available to help with the best way to get to the venue and provided us with seats that were better than we could have imagined. Matt exceeded our expectations and made our experience one for the record books. If you are looking for a company that will take care of you and give you an amazing experience then I highly recommend Matt Gibson and Rocket Hospitality.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent seats and views!

We had a wonderful experience at Wimbledon this year. Our tickets were great--excellence views and close to the lounges that gave exceptional views of the outdoor courts to watch those matches when not at the main event. Matt's expertise in lining this up was just what we needed. Overall, this trip couldn't have gone better! Mike

July 5, 2023
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you finally managed to get over for your trip

Rated 5 out of 5 stars

Trusted ticket broker

Matt was great to work with and after shopping around, offered the best pricing. Super easy transaction and our seats were amazing.

July 9, 2023
Unprompted review
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Reply from Rockethospitality

Glad you had a great time

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Rated 5 out of 5 stars

Matt made the whole process easy

Matt made the whole process easy! Got great seats at Wimbledon 2023. Would definitely recommend Rocket for any event.

July 3, 2023
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed it

Rated 5 out of 5 stars

Wimbledon Centre Court tickets

The experience with Matt was great from the outset. Prompt friendly replies to my emails and patient with all my questions. Matt assured me that all would go smoothly and it did - very reassuring when booking from Australia and hoping everything is OK. Our seats on Centre Court were great and we had a wonderful day at Wimbledon. Would highly recommend Matt and Rocket Hospitality.

July 5, 2023
Unprompted review
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Reply from Rockethospitality

Was happy to help and glad you enjoyed it

Rated 5 out of 5 stars

Outstanding Experience

Matt and his team were outstanding from start to finish. Matt maintained regular contact with my guests and was very responsive to my questions. Race day in Monaco was amazing! This was out third Monaco GP and first with Rocket. We will only use Rocket going forward.

May 28, 2023
Unprompted review
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Rated 5 out of 5 stars

A once in a lifetime experience that we'll have to repeat

No surprise to see such good reviews of Rocket Hospitality here. We had an unforgettable weekend at the Monaco GP this year. Matt met us at the quayside personally and we were promptly whisked off to the marina to take up our places trackside on the yacht. All the crew members were friendly and attentive, the food was excellent and the drinks flowed freely. Watching the race in this way feels like a once in a lifetime experience, but we had so much fun, we just might have to do it all again. A big thank you to Matt and his team.

May 28, 2023
Unprompted review
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Reply from Rockethospitality

You can't beat the yacht experience at Monaco, glad you enjoyed it.

Rated 5 out of 5 stars

Final Home Game of the season

Matt and his team were very responsive and answered all my enquires efficiently. The entire hospitality experience to attend the football match at Anfield was remarkable. I would highly recommend and will use their services again!

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

5* highly recommend

Saw coldplay in Manchester on 3 June - booked lounge tickets. Apprehensive initially about booking as only going on other’s reviews. I need not have worried. Superb customer service, prompt communication and excellent seats. Will definitely be booking through Matt and the team for future events.

June 3, 2023
Unprompted review
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Reply from Rockethospitality

Glad you enjoyed the concert, look forward to seeing you at one of our events soon

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Rated 5 out of 5 stars

Monaco Grand Prix

We have recently returned from a fantastic weekend at the Monaco Grand Prix. This has been a dream of mine to go to since being a kid. Matt made the whole experience so easy to organise. He responded very quickly to my emails & everything went as planned. Matt gave us detailed instructions & was at the hospitality point to welcome us before we joined the tender to take us to our superyacht. Simply the best weekend. Thanks so much for a great experience & we will definitely book with Matt again.

May 27, 2023
Unprompted review
Rated 5 out of 5 stars

futbol suite services

Matt and his team gave us the full hospitality treatment when getting a suite for a futbol match in Manchester!! Highly recommend and will use their services again!! Everything was clear and easy.

May 28, 2023
Unprompted review
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Reply from Rockethospitality

And we arranged the win too;-)

Rated 5 out of 5 stars

Fantastic 2 days on the Yacht at Monaco Grand Prix 2023!

6 of us booked 2 yacht days (Saturday qualifying and Sunday race) for the 2023 Monaco Grand Prix with Rocket Hospitality. It exceeded our high expecations. It delivered on all fronts when it comes to service on the yacht, food quality, champagne/wine, view on the trackside, ease of getting to the yacht from the dock, as well as any questions we had for Matt from Rocket Hospitality. Two yachts over from us was Nico Rosberg's boat and 3 over on the other side was Conor MacGregor's, so I would say we had a pretty VIP view having the same one as theres. One nice thing was neither day was as "packed" on the yacht as I thought it may be so it was easy to get around. I had also considered Senate Grand Prix before my friend found Rocket and after our experience, I would totally book with Rocket again. As a bonus, they said they would have a previous F1 driver doing a Q and A on the Sunday day and I thought it would just be a lesser known driver for photo ops, but it was actually Felipe Massa himself in our intimate setting answering questions. So that was pretty awesome as well. 5 stars, would totally recommend.

May 28, 2023
Unprompted review

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