I had a problem with one of the boots I bought and contacted their customer support, included a photo of problem. Without hesitation, Katie arranged for a replacement pair to be sent, which arrived... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more
Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more
Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more
Company details
Written by the company
Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.
Contact info
United Kingdom
- global_finance@aucommerce.co.kr
- rockfishwellies.com
4.5
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
Quick delivery. Product arrived in excellent packaging. Tried my wellingtons today, bit tight on the instep and needed a friend to remove them. But had the warmest feet and extremely comfortable
January 2, 2025
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Excellent Company cannot praise them or their products enough !
From the first e mail the communication with the Rockfish company has been excellent.
The order was dealt with very quickly and arrived within two days.
This is my third pair of Groundhogs not cheap but without doubt the most comfortable wellies I have ever worn.
January 10, 2025
Unprompted review
Boots delivered promptly.
Boots delivered promptly.
Boots tested in 3-5 degree celcius temps on 3 occasions already, offering comfort, warmth and good foot support.
Highly recommended.
January 2, 2025
Prompt delivery and fantastic products.
January 2, 2025
Rockfish Groundhog Wellies
I've never had such warm feet in icy and snowy weather! Sooo cosy. I was hoping they'd arrive before the snow set in and they came the day before! I can't fault them. They arrived very well packaged. I am a size 5 but ordered a 6 for comfort and they fit perfectly with normal socks on. No need whatsoever for thick welly socks.
January 2, 2025
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USA options
I have been wearing the tall wellington boots for year to take care of all my farm animals. Up until this year I have been able to get my boots in the US. Unfortunately this year I had to get them directly from Rockfish and the shipping to the US is very expensive, but worth it as these fit my feet so well.
November 26, 2024
No response
I ordered my boots which got delivered but since I asked to exchange them for a bigger size there has been no response
November 26, 2024
Fantastic boots I run a plant nursery…
Fantastic boots I run a plant nursery so am always in my boots every day and have found that rockfish boots are the only brand to last
November 26, 2024
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Fantastic service really quick .
Fantastic service really quick .. and wellies are brilliant.. you won’t regret buying them.
November 26, 2024
Positive Feedback
Great product and a surprise free gift with it. Took a while to come but arrived before the date provide as I think it was out of stock.
Great product, fit well and good quality
Many thanks
November 2, 2024
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Great wellies and when I did have a…
Great wellies and when I did have a problem it was dealt with quickly
September 24, 2024
I ordered red mullets from Rockfish
I ordered red mullets from Rockfish. I am new to ordering fish online so I was a bit worried about delivery. Worries came true and a problem occurred with the courier company. The customer service of Rockfish was extremely fast to solve my issue. Certainly will order again. Highly recommended.
October 3, 2024
Unprompted review
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Quick delivery had the boots on in this…
Quick delivery had the boots on in this awful weather and I love them ! My first purchase will be definitely ordering again.
September 26, 2024
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