I had a problem with one of the boots I bought and contacted their customer support, included a photo of problem. Without hesitation, Katie arranged for a replacement pair to be sent, which arrived... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more
Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more
Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more
Company details
Written by the company
Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.
Contact info
United Kingdom
- global_finance@aucommerce.co.kr
- rockfishwellies.com
4.5
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast order processing and delivery
Fast order processing and delivery. Very nice wellies, much needed in the recent weather
November 30, 2023
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The BEST long lasting hard-working wellies ever!
I believe this is the 4th pair of Rockfish wellies, starting in 2017!! I kept the tag/receipt then and the boots lasted two years!!! Amazing!
November 30, 2023
Rate Rockfish first class
Rate Rockfish first class. Ordered the wrong size wellys. Sending them back was so easy and they replaced them with no problem.
They were so good I've ordered another pair
So comfortable
Thankyou Rockfish
November 29, 2023
Excellent customer service
Excellent customer service
My problem was sorted out quickly.
November 28, 2023
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Great Wellies that arrived on time
November 27, 2023
Love the socks, not the company
Love the socks, but customer service dreadful, paid £5.50 for next day delivery, this failed, the company were not interested at all, basically the couriers fault not theirs.
,
November 27, 2023
Impulse buy when I was broad
Impulse buy when I was broad, knowing I was coming home to inclement weather thought they would be useful. Love the colour black cherry, excellent fit given the gusset for my chunkier calves, arrived within two days of ordering,
November 27, 2023
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Bought a pair of these around 11 months…
Bought a pair of these around 11 months ago for dog walking duties. Seemed comfortable and durable but are now leaking - not good enough at £100
November 29, 2023
Unprompted review
Sole has fallen off one boot - no customer service
Update - I’ve been contacted and Rockfish have been extremely helpful. Thank you.
Really disappointed that the sole has fallen off one boot which I purchased just over a year ago. I have tried to email the company but have not received any contact back and there is no telephone number to speak to anyone. Spending over £100 on a boot should give you more than a years wear, which is actually not a year as they are only worn in the wet. Shocking lack of any customer service.
November 28, 2023
Unprompted review
Ist class service
Hi bought the boots on recommendation of wildlife
Photographer's. Simple website,free postage next day
and free sock offer.well made boots look indestructible, comfy thanks all at Rockfish.
November 16, 2023
Unprompted review
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Easy ordering process
Easy ordering process, nice sake discount and next day delivery. What’s not to like?!
November 8, 2023
Fast delivery
Fast delivery, well made and really comfortable. Need more colours in the toe post sandals.
November 6, 2023
A good buy.
I received my Rockfish Walkabout wellies after trying on an order of Le Chameau which were too narrow round the calf for me. The Walkabouts seem to fit much better. I've worn them a few times dog walking now and even if a little more heavier than what I'm used to, they are really cushioned on the soles and are very comfortable and seem very sturdy and warm with a good grip. There is still room to add a pair of thick socks when it's really cold, although I'm not sure I'll need to.
November 2, 2023
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Great prompt delivery
Great prompt delivery, super boots, really good fit. Great quality.
October 30, 2023
Super uncomfortable
I bought a pair of wellies. Tried walking with them, maybe 10 minutes. The most uncomfortable wellies I have ever worn. Gave me shooting pains and almost crippled me, and because I had worn them to try them couldn’t return them.
November 2, 2023
Unprompted review
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