RoGallery Reviews 579

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting the impressive collection of artworks and the high quality of the pieces received. Many people also commend the efficient and secure delivery service, noting that items arrive promptly and are expertly packaged. The staff receives frequent appreciation for their professionalism, attentiveness, and helpfulness, making the overall service experience a joy for consumers. However, some customers also noted minor imperfections on their received items, such as a small scratch on plexiglass or slight ink marks and dimples on posters.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with their purchases, often... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed and efficiency... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the staff for being professional, helpful,... See more

Service

People report positive experiences with service. Customers consistently praise the fast, professional, and... See more

Quality

Customers had positive experiences with quality. Many reviewers were impressed with the artwork, describing... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable gallery with a wide offer of both limited edition prints and paintings/drawings. I ordered two etchings by Roberto Matta from Italy and the staff member who assisted me helped me to solve pro... See more

Rated 5 out of 5 stars

Communication was slow at first. However, once we connected via email, Megan was most helpful and kind. I was excited to make the purchase of the Frazier print and will not hesitate to buy again...let... See more

Rated 5 out of 5 stars

Just purchased my 4th Charles Cobelle painting from RoGallery. I really wanted to add the painting to my collection but I didn't like the frame. RoGallery offered to swap out the frame for another... See more

Rated 5 out of 5 stars

A huge thank you to RoGallery! Excellent organization, attentive curators, and incredible support at every stage. You feel in good hands, and the selling process is a joy. I'm very pleased with our co... See more


Company details

  1. #1 of 11 best companies in Art Gallery
  2. #8 of 28 best companies in Art Supply Store

Written by the company

RoGallery is a unique force in the art world. We have been an art gallery, dealer, and auction house of over 35 years located in the vibrant Queens neighborhood of Long Island City in NYC. In this time, RoGallery has established its place in the New York City art world as a trustworthy and reputable source of modern and contemporary artworks. The gallery was founded in the early 1980's by Robert and Gail Rogal, who would become an art world power couple. They established themselves initially as limited edition print dealers by buying out the entire inventories of several major art publishing companies. Over the years their keen eye for superb artworks has expanded the collection to include thousands of original paintings, photographs and sculptures. The passion for collecting is still going strong today as we grow the RoGallery collection through purchases and quality consignments. Customers that are within driving distance or visiting New York City are encouraged to visit us at our 10,000 square foot gallery showroom. The gallery is by appointment only. Hours are Monday - Friday 10am - 6pm ET. Please let us know in advance of your visit what artworks you would like to see. Most items are onsite, but some need to be transferred to our location for viewing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

579 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Not what I expected, but OK

The item sent was a bit surprising in that it was not the 'poster' I expected, but the poster was bonded to a thick foam backing (not great for the frame I had ready) and it has big black sharpie marking on the back noting the place I assume it came from (some fundraiser?) Also, the poster had a visual small white nick/tear in the middle/lower left side of it that was not visual on the website, or in the description. Otherwise I was sent the poster I ordered and the care and packaging was beautiful.

June 20, 2024
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Rated 5 out of 5 stars

This was our first purchase from…

This was our first purchase from RoGallery. It arrived today on schedule and was securely packaged and exceeded our expectations. We are very happy with our choice. Communications from the gallery have been excellent from purchase to delivery. Thank you for making this experience “uneventful.” We certainly recommend your establishment.

June 18, 2024
Rated 4 out of 5 stars

Very good purchasing experience and a great piece of art.

Prompt and professional responses to all communications. Very fast shipping and secure packaging. Only issue was with the failure to apply the first purchase discount due to the fact that the purchase price was negotiated. The discount offer did not indicate such. All in all, a very good purchasing experience and a wonderful piece of art has a new home.

June 4, 2024
Rated 5 out of 5 stars

Great Artwork and Easy Ordering

RoGallery had the unique, exceptional piece of artwork I wanted. Ordering could not have been easier, and from the moment my purchase was confirmed I was kept informed via email of status. Received immaculately packaged just two days later. Will definitely make RoGallery my first stop in future.

May 29, 2024
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Rated 5 out of 5 stars

Great experience, great framing

My artwork came quickly, securely packaged and was a great value. The framing was excellently done, and I'm so glad I didn't try to do the framing on my own. It saved me a hassle and was a good price. Thanks!

May 17, 2024
Rated 4 out of 5 stars

pros and con

pros: good artwork. exactly what i wanted. price is fair.

con: so-so customer service. misinformation on website.

March 28, 2024
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Rated 5 out of 5 stars

Terrific

Terrific! Everything was expeditious and friendly and helpful with high quality!

March 5, 2024
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