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Rated 5 out of 5 stars

I have been buying Rollagranola for a while now and love the variety although I try to stick with the ones with less sugar content. Having said that the 'new' pouches "Calm" and "Body and Soul" are... See more

Company replied

Rated 3 out of 5 stars

I ordered two boxes of the raspberry granola. It looks slightly pink, but can only see tiny traces of raspeberries, not pieces as expected. Looking at the composition on the packet, it says 8% only, s... See more

Company replied

Rated 5 out of 5 stars

This product is excellent and they have invested in a good website and it’s all at a reasonable price Have made several repeat purchases and recommended to friends who want quality food with no add... See more

Rated 3 out of 5 stars

When I first tried Rollagranola, I thought it was amazing big, clumpy pieces of delicious granola. Now it’s just powdery, with no big clumps of that crunchy goodness. The quality seems to have gone d... See more

Company replied

Company details

  1. Food Manufacturer

Written by the company

Rollagranola produce exceptional granolas. All products are handmade by our team in Hitchin, Hertfordshire with care and attention. Our mission is to give our customers the best granola. Delicious granolas, packed with flavour, crunch and nuts giving you the best start to your day. We’re committed to quality and giving the best experience possible so if you have an issue please get in touch and we will resolve it.


Contact info

3.8

Great

TrustScore 4 out of 5

58 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

This product is excellent and they have…

This product is excellent and they have invested in a good website and it’s all at a reasonable price
Have made several repeat purchases and recommended to friends who want quality food with no additives in sensible packaging
Excellent

May 10, 2026
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Rated 5 out of 5 stars

Honestly the nicest Granola I’ve ever…

Honestly the nicest Granola I’ve ever tasted . Packed full of everything you could need . Simply quick and easy ordering service and great discounts for bundle deals. Eventually tried them all and have to say the Zesty Caveman and Peacan and Maple Twist are the best 😋

May 12, 2026
Unprompted review
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Reply from Rollagranola

Wow, what a review! Hearing that we are the nicest granola you’ve ever tasted truly makes our day.

You have excellent taste. Zesty Caveman and Pecan & Maple Twist are absolute standouts. One gives you that refreshing citrus kick while the other is the ultimate crunchy classic.

We are so glad the bundle deals are helping you keep the cupboard stocked. Thank you for the incredible support! 🥣✨

Rated 5 out of 5 stars

I have been buying Rollagranola for a…

I have been buying Rollagranola for a while now and love the variety although I try to stick with the ones with less sugar content. Having said that the 'new' pouches "Calm" and "Body and Soul" are delicious!
Ordering and delivery is quick and easy. In my case, any problems, have been answered quickly and have been helpful.
As I am the only person in the household that eats Rollagranola, my orders are infrequent. Only negative, I do think it's a little bit cheeky that we have to buy at least five boxes to get it JUST over the £5 limit to avoid postage costs!

May 6, 2026
Unprompted review
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Reply from Rollagranola

Thank you so much for the wonderful feedback! We are thrilled that you are loving the new 'Calm' and 'Body & Soul' pouches, and it is great to hear our customer service team has taken good care of you.

We completely understand your frustration regarding the free delivery threshold, especially when you are the only granola eater in the house! Courier costs are tough for us to absorb, which is why the minimum is set where it is, but we truly appreciate your honest feedback.

If you ever want to grab just a box or two without paying for postage, you can always check to see if you have a local independent stockist nearby:
https://rollagranola.com/apps/store-locator

Thank you again for your continued support! 🥣✨

Rated 1 out of 5 stars

Granola is lovely, ordering sucks!

The actual Granola is lovely, but nothing sucks more then you making a decision to buy, let’s say 3, only to be told, once your order is complete, that you can have another at a discount.

May 1, 2026
Unprompted review
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Reply from Rollagranola

Thank you for the honest feedback, and we are so glad you are loving the granola itself!

We completely understand why that post-checkout offer feels frustrating. It is set up as an automated surprise bonus for our customers, but we never want it to feel like a trick or a punishment for the size of your original order.

We hear you loud and clear on how it comes across, and we truly appreciate you letting us know. I will pass your thoughts straight on to our e-commerce team so we can review how we run those offers!

Rated 5 out of 5 stars

This is very tasty and a great healthy…

This is very tasty and a great healthy start to my day. It offers the perfect balance of crunch and softer fruit and keeps me full intil lunchtime.

May 4, 2026
Unprompted review
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Reply from Rollagranola

Thanks for the review.

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Rated 5 out of 5 stars

Love the taste

Love the taste! Just received our second order and looking forward to tasting the other flavours in our bundle. Delivery is quick and easy.

May 2, 2026
Unprompted review
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Reply from Rollagranola

Thanks for the review.

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping. Top quality Granola. Really good, loads of flavour. A delight.
Thank you.

April 25, 2026
Unprompted review
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Reply from Rollagranola

Thanks for the review. Glad we are living up to expectations.

Rated 5 out of 5 stars

Best granola I've tried

Easy to order, love the packaging, quick delivery and absolutely delicious. This will be my go to granola now!

April 27, 2026
Unprompted review
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Reply from Rollagranola

Thanks so much for the review! Great to hear.

Rated 3 out of 5 stars

Misleading advertising

The advertising for this product is very misleading. They show people with bowls piled high, when, in reality, a 40g portion is a little bit in the bottom of a bowl.

March 27, 2026
Unprompted review
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Reply from Rollagranola

Hi Janet, Sorry you feel this is mis-leading. We will take your feedback on board when looking at our marketing material and consider how this may come across. We don't intend to mis-lead and do not state in our marketing that images and videos use portion sizes but are rather intended to show the quality of the product and the ingredients we use and inspire people to enjoy a better breakfast. If you are not happy with your purchase for whatever reason we offer an enjoyment guarantee so please contact us directly and we will sort this out for you.
Once again, apologies for this, it is not our intention to mis-lead anyone.

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Rated 3 out of 5 stars

Not what you would expect

When it's advertised by the company as being high quality that's exactly what I'd expect.

However having an auto immune disease I use an app that can scan barcodes on products and gives you a better Idea what food products are really like as I like to eat healthy

Once my four boxes arrived, I scanned all

Three out of four came up poor, all three saying too fatty and one of the three too many additives which I wouldn't have expected from how' they are advertising. Only one box came out good.

Having contacted the company I have now had a response and been refunded so when I wrote my original review I was still waiting for a reply but happy they have acknowledged my concerns and resolved

Think however I'll stick to cheaper products within my local supermarket that rate better overall for my needs.

February 26, 2026
Unprompted review
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Reply from Rollagranola

Really sorry you had a negative experience. We have reviewed your feedback and I can see we have responded via email to your concerns. Unfortunately we cannot address all health conditions and aim to make a healthy product using great ingredients, all information on the ingredients and nutritional is available on the website and we aim to make that clear and accessible. For most people, naturally occurring fats like those in coconut, nuts and seeds are very good for you and something we don't get enough of and one of our core principles is around giving people healthy products they can enjoy everyday. I can see on this occasion we arranged a full refund under our enjoyment guarantee.

Rated 3 out of 5 stars

Was amazing...now not so great

When I first tried Rollagranola, I thought it was amazing big, clumpy pieces of delicious granola. Now it’s just powdery, with no big clumps of that crunchy goodness. The quality seems to have gone downhill. Some of the nuts are insanely hard and actually hurt my teeth. There’s no texture to the product anymore.
I don’t know what’s gone wrong whether they’ve changed their manufacturing process or the ingredients as demand has increased but the product just isn’t what it used to be. When quality was really high I was happy to pay the premium and subscribe but now there are plenty of other products at similar prices I can buy from the supermarket.

October 1, 2025
Unprompted review
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Reply from Rollagranola

Sorry Neil, sounds like we've let you down. We can confirm nothing has changed with regards to the products or recipes and we take our quality very seriously so if something has changed we'd love to know about it. Can you get in touch with with us directly so we can look into the quality issue? Thanks, Sean

Rated 3 out of 5 stars

Dissatisfied

Ordered three different flavours 5 boxes. Didn’t like the ones I tried raspberry and the chocolate, neither did my wife. Will be donating the other boxes to food bank

February 19, 2026
Unprompted review
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Reply from Rollagranola

Hi Paul, we're always happy to sort issues out. Sorry you didn't enjoy the products, we will always aim to rectify any issues, if you can get in touch with us that would be great so we can sort this out for you. Thanks, Sean

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Rated 3 out of 5 stars

Hardly any raspeberries and too many nuts

I ordered two boxes of the raspberry granola. It looks slightly pink, but can only see tiny traces of raspeberries, not pieces as expected. Looking at the composition on the packet, it says 8% only, so not surprising. I found that there were too many nuts and the taste is slightly bitter. I'ts great that it has no sugar or artificial sweetener added but some kind of natural sweetener would help, like perhaps apple juice. Not buying again.

January 19, 2026
Unprompted review
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Reply from Rollagranola

Hi Michele, Sorry you didn't enjoy the keto granola. As we adhere to the strict keto diet on this product it is very limited with the ingredients we can use. It is specifically formulated for keto and therefore we can only put a small amount of raspberry in, if you're looking for more raspberry why not check out our cool raspberry product. However we do not add raspberries to this product after the bake, the raspberries are used to sweeten and bind the product so not evident as pieces.

Rated 1 out of 5 stars

Paid for but not received, rubbish communication

Ordered a few different flavours of this a few months ago and it was delicious. Placed another order recently and it never arrived. They say it’s being delivered by Royal Mail, however when I track the items, Royal Mail says they haven’t been received. Rollagranola have yet to respond to the two emails I’ve sent them, requesting an update or a refund. Very disappointed that they seem in no hurry at all to resolve the issue, but we’re quick enough to take the money from me over a week ago.
Will not be buying from them again!

November 5, 2025
Unprompted review
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Reply from Rollagranola

Hi Tanya, Sorry if this has been missed by our team. I can see the original response was from the AI bot which gave you the shipping info but in this instance that wasn't what you needed. It has been passed to someone to handle this afternoon. Royal Mail can misplace orders from time to time and we will always look to get a replacement sent out when this does happen. Sorry you feel so let down to leave us a 1 star review, this does have a very negative impact on our business and we do aim to provide a high lervel of customer service but are a small team so it can sometimes take longer to respond than we would like. I can see your original email came in yesterday morning and we will respond to you now directly.

Rated 5 out of 5 stars

Cool, Zesty, Nice

Best granola I have tasted. It is expensive but they do use good quality ingredients. My favourites are Cool Raspberry and Zesty Caveman. I have them with Greek Yogurt, Overnight Oats and grab a handful as a snack. Never had an issue with delivery.

October 17, 2025
Unprompted review
Rated 3 out of 5 stars

Product is okay.. customer service non existent

Product is okay... customer service is absolutely non existent. Charging premium prices but you need to provide a premium service which it definitely isn't. A phone number that doesn't work and an email address someone allegedly picks up once a week or so. Tried to change a product for absolutely no response.Won't be using this company again.

October 10, 2025
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Rated 4 out of 5 stars

A rather overated product.

A rather overated product. Yes..they have many wholesome ingredients, but many of the varieties taste no better than others you can buy, in my opinion, even though Rollagranola seem to think they do.
As there isn't much in the packets, the only way you can make them last is to mix them with other cereals, which defeats the object really.
Some of the products within the packet are quite big,or clustered together, as some others have said.

October 14, 2025
Unprompted review
Rated 3 out of 5 stars

Could be better.

The one with raspberries (and coconut) not only has got no taste like ones, also there's no color anywhere near that would suggest presence of raspberries. There's a lot of room for improvement.

June 24, 2025
Unprompted review

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