Romeloft.com Reviews 68

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I admit that it wasn’t love at first sight. We arrived travel sore in the dark and had to wait for our agent to arrive. The apartment was cold, the sliding door to the second bedroom was off the tra... See more

Rated 4 out of 5 stars

We had a fantastic short holiday in a Romeloft flat on Via Della Lungara. This flat is within walking distance of most attractions and in the super-cute old district of Trastevere, with delicious e... See more

Rated 5 out of 5 stars

This apartment in Rome was fantastic! Great location near the Spanish Steps and shopping along Via Del Corso, and high quality, comfort and amenities. Having a fully equipped kitchen and a washer/dr... See more

Rated 4 out of 5 stars

The apartment was really nice. I would love to be able to rate it a 5star experience, but there was some confusion on the payment. The office had by mistake sent me a mail with a wrong amount, which c... See more

Company details

  1. Vacation Rental

Written by the company

Romeloft.com offers carefully selected Rome apartments, suitable for everybody: from budget travellers, to guests seeking a little more luxury. Finding a home in Rome for everyone’s needs is what we do best here at Romeloft.com. We take pride in seeing our guests coming back to a Romeloft.com apartment over and over again to relive an unforgettable experience. Our goal is to create an international network of reliability. All of our apartments are located in the historical center of Rome in the neighborhoods of Campo de Fiori, Pantheon, Piazza Navona, Trastevere, and the Spanish Steps. Wish to discover Rome to the very fullest? We recommend staying in a different area for each of your trips to Rome. This will give you the chance to see the Eternal city in all of its glory! If you’re looking for a central and charming accommodation in Rome, choosing an apartment from our list means saving money, all the while enjoying a beautiful private space in a great location. We look forward to welcoming you! Romeloft.com is also a wonderful network for property owners who want to put to use an empty apartment while benefiting of a great source of income. Obviously, owners will always have the luxury of determining the availability of their flat, hence making it possible for them to use it when they need to. And of course, a vacant apartment means that we’ll rent it for you! We will never have you sign an exclusivity contract. Listing an apartment is simple and completely free of charge; take a few minutes to fill out the owners form and we’ll get back to you shortly. Romeloft.com was established by Chief Executive Officer Mr. Lorenzo Baccin.


Contact info

4.2

Great

TrustScore 4 out of 5

68 reviews

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Rated 4 out of 5 stars

Better than Air BnB

Overall we had a really smooth and enjoyable experience with our apartment. The only issue was a lack of fresh towels which no one seemed able to understand.....but overall recommend the company

July 1, 2019
Unprompted review
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Reply from Romeloft.com

Hi Tom,

Thank you for the kind review.

We are happy to know you've enjoyed your stay with us.

Included in the total rental cost, we provide each guest with a set of 3 towels per week. It is possible to organize an extra cleaning service with a change of linen and towels at an extra fee. For stays longer than one week, this weekly cleaning service is complimentary.

For future reference, you can always contact us via email or phone. We also invite you to have a look at our Terms & Conditions to better understand our policies.

We hope you to addressed your comment and remain at your disposal for any further clarification.

We thank you again and hope to welcome you back in the future!

Best regards,
Romeloft Team.

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Rated 4 out of 5 stars

Nice apartment somewhat disorganized administration

The apartment was really nice. I would love to be able to rate it a 5star experience, but there was some confusion on the payment. The office had by mistake sent me a mail with a wrong amount, which caused some confusion at arrival. Further we were kindly allowed to check out late the day of departure. However this agreement had not been communicated to the cleaning personnel.

June 5, 2019
Unprompted review
Rated 3 out of 5 stars

I'd appreciate better information about…

I'd appreciate better information about fees etc. before ordering, not after.

June 4, 2019
Unprompted review
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Reply from Romeloft.com

Hi Mathias,

Thank you for leaving us a review.

All information regarding the taxes and details about the check-in are present in the confirmation email as well as in our Terms & Conditions.

In any case, you can always contact us via email or phone to better understand our policies.

We remain at your disposal for any information and hope to host you again in the future.

Best regards,
Romeloft Team.

Rated 5 out of 5 stars

Like your own personalized travel concierge!

Everything was super easy and clear. I sometimes use a concierge travel service and RomeLofts was on par with them in every way! Need a pick up at the airport, a breakfast box, or easy check-in? They have you covered with even more services available. Would highly recommend!

June 1, 2019
Unprompted review
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Reply from Romeloft.com

Hi Rich,

Thank you for the wonderful review!

We are pleased to ensure our guests an unforgettable stay in Rome and we're delighted to know you've appreciated our extra services.

Customer experience and satisfaction are our priority and your review reaffirms the hard work we put in every day.

Thank you again for the lovely feedback.
We look forward to seeing you again.

Kindest regards,
Romeloft Team.

Rated 4 out of 5 stars

Overall experience 3.8

Overall experience 3.8 - The apartment is not really for 6 pax, it is too small for 6 adults. We were a bit uncomfortable. it is only 1 bedroom flat plus a small mezzanine.
The shower needs better cleaning and the terrace doesn't look like in the picture.
Apart from that, the rest was fine and the location is excellent.

May 31, 2019
Unprompted review
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Rated 5 out of 5 stars

Exceptional Apartment in Rome!

This apartment in Rome was fantastic! Great location near the Spanish Steps and shopping along Via Del Corso, and high quality, comfort and amenities. Having a fully equipped kitchen and a washer/dryer for our week stay was also very convenient. The apartment managers were quite helpful and responsive and answered all questions in a timely manner. Would stay here again in the future. Thank you RomeLoft!!

May 30, 2019
Unprompted review
Rated 3 out of 5 stars

Good Apartment Except for Noise

The apartment had no information in it re the appliances.
I have stayed in the Campo de' Fiori area several times but found this apartment too noisy due to the 6:30 a.m. carts hauling goods to the market and from 17:00 due to the beer shop on the ground level two doors away. It is too close to the market and faces the street.
I would not take this apartment again due to the noise.
The apartment was very clean and I enjoyed staying there except for the noise level.

May 29, 2019
Unprompted review
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Reply from Romeloft.com

Hi Barbara,

Thank you for taking the time to leave us a review.

We are happy to know you liked the apartment and apologise for the noise level.

Our Team is proud to know the apartments in our portfolio so, in the future, do not hesitate to contact us to better understand the apartment's layout or the area it's located in.

Campo de Fiori is indeed quite a particular area due to the farmer's market and, since the apartment is located in the heart of the of the neighbourhood, it may get a bit heavy on the ear sometimes. We apologise about that.

Regarding the appliances, on the bottom of each listing you can find the list of which appliances are present in the apartment. Please make sure you have a look at them before you book :)

I hope you can give us a second chance and we'll be happy to find the perfect apartment for your next stay in Rome.

Best regards,
Romeloft Team.

Rated 5 out of 5 stars

My best girl and I had almost 4 days in…

My best girl and I had almost 4 days in the Romeloft apartment , LaScala 35 in Trastevere area.This stay has in all ways been a very
successful event! The appartment is very tasty and well equipped!
An extra plus ist the lovely little balcon with room for a table and chairs-and very nice wiews indeed!
All communication with the Romeloft people before/during our stay has been precise and successful!
we would very much like to return to this address!
Lisse and Jørn ( from Denmark)

May 29, 2019
Unprompted review
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Reply from Romeloft.com

Thank you for positive feedback, Jørn. We are delighted to know you and Lisse have had a positive experience in our Rome apartment. The Romeloft staff will be happy to host you again in the future!

Rated 5 out of 5 stars

Service before and during stay was…

Service before and during stay was excellent. Property was wonderful. Would recommend this group to anyone

April 11, 2019
Unprompted review
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Reply from Romeloft.com

Hi Betsy, thank you so much for your excellent Romeloft review! I'm very glad you enjoyed your stay with us. Hope to see you back in one of our Rome apartments soon!

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Rated 5 out of 5 stars

Great stay in Roma!

This place was wonderful. Perfect location, great apartment- wonderful stay. Thank you so much!!

April 8, 2019
Unprompted review
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Reply from Romeloft.com

Hi Karen! I'm so glad to hear that you had such a wonderful stay in our Trevi terrace apartment. Thank you for your review and we hope to see you in Rome again soon!

Rated 5 out of 5 stars

Apartment was exactly what we expected

Apartment was exactly what we expected. There were a couple of issues on check in which were addressed immediately. Marvan was excellent. Location was perfect. Walking distance to a lot of things and a taxi rank just down the road. The only issue would be the second bedroom which had a double bed on a mezzanine level and 2 singles downstairs. The en-suite bathroom has a partly glass ceiling (mezzanine level on top) and a glass door. So no privacy in bathroom. We were a group of 2 couples so it was not a problem for us as other bedroom had its own en-suite. Would only be an issue If more than 4 people were staying. I would definitely stay again in this apartment.

April 5, 2019
Unprompted review
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Reply from Romeloft.com

Thank you Helen for your great Romeloft review! We truly value your feedback and are very glad that you were happy with your stay. We hope to see you again soon in one of our Rome apartments :)

Rated 5 out of 5 stars

Very spacious apartment!

We had a wonderful stay in this very spacious apartment. It is very conveniently located: we walked to all the beautiful places there are to visit in Rome. Thank you very much, Gaëlle of Romeloft for all your help! Your responses were always quick and you had great suggestions for our stay. The apartment has comfortable beds and a lot of space. The kitchen is nice, everything works. A few small suggestions: some cereal/soup bowls would be great and I believe every house/apartment should have smoke detectors and a carbon monoxide alarm... We will definitely book again with Romeloft and I can recommend it to everyone looking for a good, reliable place to stay in Rome!

March 18, 2019
Unprompted review
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Reply from Romeloft.com

Thank you for leaving a Romeloft review for our Farnese elegant apartment! We are very happy to hear that you enjoyed your stay in Rome and want to thank you for your suggestions. We have already added a smoke detector :) I hope you will book with Romeloft in the future for your next trip to Rome! Gaëlle

Rated 5 out of 5 stars

A great site to use for planning your …

A great site to use for planning your vacation location. I've used Romeloft twice and have been completely satisfied with their service and professionalism. Will use them again with our next trip to Rome.

March 14, 2019
Unprompted review
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Reply from Romeloft.com

Thanks Dave! Your Romeloft feedback is great and makes us very happy. Thank you for your loyalty and we look forward to welcoming you back in one of our unique Rome apartments!

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Rated 5 out of 5 stars

Romeloft.com simply the best

I have been using Rome loft over 8 years and my fondness this service keeps getting better , this time we stayed in the Trevi house , you can acutely see the fountain from the windows, beautiful flat in every aspect . A touch of modern to the old place and well preserved to exhibit the Roman art and architecture.
The accomadation was fully furnished and had everything a family needs , nothing is missing , I don’t usually yake with me anything as I know Rome loft thought of everything I could need .
This time as I always have done used the pick up and drop off service which adds a touch of lauxery to the trip with the same price as the normal taxi ride ,
Thank you Rome Loft fit yet another amazing holiday .

December 17, 2018
Unprompted review
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Reply from Romeloft.com

Thank you for your great Romeloft review! We greatly appreciate your feedback and are very happy to hear you enjoyed your stay in our Trevi house apartment. We look forward to welcoming you back to this wonderful city in another one of our unique apartments!

Rated 5 out of 5 stars

Romeloft are a pleasure to deal with

Romeloft are a pleasure to deal with. They respond quickly to queries and go out of their way to help you find your accommodation in Rome

November 19, 2018
Unprompted review
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Reply from Romeloft.com

Dear Guest, thank you for your kind review and for choosing Romeloft! We are glad that you enjoyed your stay with us and we are looking forward to welcoming you again in our Rome apartments. Best regards, the Romeloft staff

Rated 4 out of 5 stars

Excellent service

Excellent service. Would not hesitate to use Romeloft again

November 16, 2018
Unprompted review
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Reply from Romeloft.com

Thank you for your fantastic Romeloft reviews! Hoping to welcome you back in one of our Rome apartments.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Honest description of apartment. Agent met with us as scheduled. He was polite. Owner also came by - she was delightful and it was lovely to meet her.

November 16, 2018
Unprompted review
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Reply from Romeloft.com

Hi Maria! Thank you for your excellent Romeloft review. We hope to see you soon in another one of our charming Rome apartments.

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Rated 5 out of 5 stars

We loved our apartment

We loved our apartment. The location was fabulous. The apartment provided everything we needed. The driver that picked us up was super polite and helpful.

November 16, 2018
Unprompted review
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Reply from Romeloft.com

We are very happy to hear that your apartment rental in Rome was a great experience thanks to Romeloft! Thank you for your fantastic review, and we are looking forward to welcome you again in the eternal city.

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