Rome Snowboards Reviews 

2
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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2 reviews in the last 12 months

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Rated 1 out of 5 stars

Snowboard molto fragile! Topsheet rotto dopo due uscite

Dopo soli due utilizzi e nessun urto significativo, la parte superiore il topsheet si è danneggiato e scheggiato in diversi punti. In un punto la lamina che si è staccata è rimasta appena ed era anche tagliente.
Per il resto la tavola va bene, ma sono molto deluso dalla delicatezza di questa tavola.
Ho aperto un ticket per la garanzia e mi hanno risposto che non possono far nulla perché per loro sono normali danni dovuti agli urti che solitamente prende una tavola da Snowboard. Io ci vado da 25 anni e non ho mai visto una cosa simile!
Dalle recensioni caricate vedo che non sono il solo ad aver avuto questa esperienza.
Peccato ci avevo creduto molto!

English Version:
After just two uses and no significant impacts, the topsheet has become damaged and chipped in several places. In one spot, a piece of the topsheet had come away and was still sharp.
Otherwise, the board is fine, but I’m very disappointed by how fragile it is.
I opened a warranty claim and they replied that they can’t do anything because, in their view, this is normal damage caused by the knocks a snowboard typically sustains. I’ve been snowboarding for 25 years and I’ve never seen anything like it!
From the reviews posted, I can see I’m not the only one to have had this experience.
It’s a shame – I really believed in it!

February 11, 2026
Unprompted review
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Rated 1 out of 5 stars

1★ Unacceptable

1★ – Extremely disappointed with quality and warranty support
I purchased a Rome Snowboards Agent Pro 158W brand new for just over £500 and took it on a trip to France in December.
After only one day of riding (around 5 hours total), while putting the board away in the locker, I noticed the topsheet had already started peeling away along one edge. There had been no impacts or crashes — it was actually a very quiet Christmas Day with minimal traffic on the slopes.
I submitted a warranty claim, but Rome declined it, stating that topsheet damage around the edges, nose, and tail is considered impact-related and therefore not covered. They offered me just a 35% discount on another product instead.
I’ve been snowboarding for over 30 years and owned many boards from different brands. I’ve had chips and knocks before, but I’ve never had a topsheet start peeling after a single day of normal riding. This feels like a clear manufacturing or bonding issue, not “impact damage.”
For a premium board at this price point, this level of durability and customer support is unacceptable.
Very disappointed and not a happy customer.

February 22, 2026
Unprompted review

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