My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... See more
Company replied
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Review summary
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Reviews shaping this summary
After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... See more
Company replied
The advice from Ron Smith’s engineer who helped me select the right Huqsvarna robotic lawn for my garden was invaluable. He then came a few days later to install the mower and set up its mowing areas... See more
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Allet Liberty 30 lawnmower Quick and easy to order and competitively priced too. The delivery service was first class delivering the mower on at the time when stated in email correspondence. I've... See more
Company details
- Lawn Mower Store
- Garden Center
- Landscaping Supply Store
- Lawn Mower Repair Service
- Machine Repair Service
- Machine Shop
Written by the company
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Contact info
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, United Kingdom
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4.8
Excellent
849 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Ron Smith & Co Ltd.
Thank you.
Ordered a leaf blower
Ordered a leaf blower. Excellent communication regarding order and delivery.
Also when suspected issue with product. Team called me back to discuss and was sorted quickly.
April 23, 2025
Reply from Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Under frustrating circumstances
Under frustrating circumstances, they were faultless and great to deal with. I'd ordered a piece of equipment that turned out the manufacturers had discontinued with no stock available; the only alternative was the new model, obviously at an unwelcome premium, but Ron Smith were immediate to offer a fair compromise on the price and the machine turned up days earlier than expected. So I'm very impressed with them, but realistically not on the market to buying too much more garden machinery in the near future. If I do, they'll be my first call.
April 12, 2025
Reply from Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Great service on mower purchase
Fair price, great service and very pleasant to deal with.
April 14, 2025
Reply from Ron Smith & Co Ltd.
Thank you.
At every stage I found the process easy…
At every stage I found the process easy and was kept well informed.
April 14, 2025
Reply from Ron Smith & Co Ltd.
Thank you, Stephen.
Very good advice from the store when my…
Very good advice from the store when my mower packed up. I have bought a new one from Ron Smith, on line, Taking too long to deliver! No updates on Palletdelivery , disappointed in this.
April 10, 2025
Reply from Ron Smith & Co Ltd.
Thank you for your review. To confirm, the order is out for delivery today. Delivery should have been booked in with you by the courier.
Reply from Ron Smith & Co Ltd.
Thank you, Sue.
Reply from Ron Smith & Co Ltd.
Thank you for your review, Susan.
Mower assembled and tested and well…
Mower assembled and tested and well packaged on pallet. Very good service
March 12, 2025
Reply from Ron Smith & Co Ltd.
Thank you for your review, Peter.
Rapid attention to my order and the way…
Rapid attention to my order and the way it was dealt with. A message was sent when a problem arose and was dealt with most satisfactorily.
My machine was set up, ready to work, well packaged and delivered, and was kept up to date with all that was happening.
They also had a good price and that matters too.
March 12, 2025
Reply from Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Mike.
I found the process buying the product…tiller
I found the process buying the product very easy and helpful.
March 5, 2025
Reply from Ron Smith & Co Ltd.
Thank you, Lyn.
Reply from Ron Smith & Co Ltd.
Thank you, Tex.
Took my money, nothing in stock
I ordered a garden chainsaw and extension kit. I had to call two weeks later to find out they didn't have any in stock. They were happy to take my money though.
Edit: asked for more info. See #90931. There was no indication at the time of sale that one item was out of stock. There were no updates via email or any other channel. I had to call up to see what was going on to be told the item may come into stock some time next week.
February 19, 2025
Unprompted review
Reply from Ron Smith & Co Ltd.
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing it to our attention.
The pruner was showing as out of stock at the time of your order, as reflected in your order confirmation. However, we regret that we did not provide a timely update regarding the estimated restock date and that you had to contact us for an update.
Like most online retailers, payment is taken at the point of purchase, but we understand the frustration caused by the delay in communication. As soon as you requested a refund, it was processed the same day.
We appreciate your patience and will review our processes to ensure better communication in the future.
Reply from Ron Smith & Co Ltd.
Thank you, David.
What a pleasure to visit Ron Smiths
What a pleasure to visit Ron Smiths. I dropped off an automower for service and picked up a new chain for my saw. Efficient, friendly, knowledgeable staff who obviously enjoy their work! Service excellent, prices reasonable. A real example of how to run a customer focused business!
February 14, 2025
Unprompted review
Reply from Ron Smith & Co Ltd.
Thank you, Simon! We really appreciate you taking the time to leave us a review.
Knowledgeable seller
Quick response. Good chat on the phone, and they even gave me extra info about maintenance of my purchase (chainsaw, in this case).
February 6, 2025
Reply from Ron Smith & Co Ltd.
Thank you, Ben.
Very helpful in my purchase of a Stihl…
Very helpful in my purchase of a Stihl 160 pole pruner. Good service in assembling the product
January 28, 2025
Unprompted review
Reply from Ron Smith & Co Ltd.
Thank you, Alwyn.
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