Roof Giant have a great site, very easy to navigate. I quickly found what I needed (clear plastic corrugated sheeting). The price was better than I could source locally, with delivery guaranteed wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I placed an order yesterday (Wednesday)for a roof repair kit , I had a really tight deadline and requested selected days that I would be home and stated I needed the items by Monday the latest. I spok... See more
Company replied
Delivery, despite the Cyber problems, was first class with no breakages. The fit of the replacement window compared to the original Velux was exact despite this being a centre hung version although th... See more
Company replied
Very quick, reasonable value. What I bought, for about £100 didn't feel like it was actually worth £100 but it was still cheaper than the competition hence 5 stars. (it was 50 very flimsy plastic tr... See more
Company replied
Company details
- Roofing Supply Store
- Building Materials Supplier
- Construction Material Wholesaler
- Do-it-Yourself Shop
- Window Supplier
Written by the company
Roof Giant Limited is an eCommerce Roofing supplier of a huge range of quality roofing products from major brands at competitive prices, delivered direct to your door. We pride ourselves on great customer service, we offer free technical advice from our established team to help and support you with your purchase. Our team have over 100 years’ experience combined within the roofing industry.
Contact info
Holland House, Valley Way, Rockingham Road, LE16 7PS, Market Harborough, United Kingdom
- 01858 455055
- sales@roofgiant.com
- roofgiant.com
4.6
Excellent
849 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb product
Superb product, very good quality and great price.
Very quick delivery and a good delivery price too.
Definitely recommend.
Steve Burnett. Grimsby.
March 31, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Great service and product
Great service and product. The ordering platform was very easy to navigate and delivery was very fast
April 2, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Roof Giant have a great site
Roof Giant have a great site, very easy to navigate. I quickly found what I needed (clear plastic corrugated sheeting). The price was better than I could source locally, with delivery guaranteed within a few days.
I was informed the moment my order was despatched and the Tracking App. Kept me informed. I received a delivery window. My order arrived on time, in full, in good condition.
My once leaky Lean to where I keep my Motorbike is once again weatherproof, thanks Roof Giant!!
April 8, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Delivered on time
March 31, 2026
Reply from Roof Giant
Thanks for your 5* review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
The never answer the phone and we send…
The never answer the phone and we send them email the reply after 2 days the already send me to broken pieces when I call him the never answer and I email them the send me 2 piec after 2 weeks
April 1, 2026
Reply from Roof Giant
Thanks for your feedback, and we’re sorry for the inconvenience caused with your order and the delays in communication. We appreciate your patience while we resolved the issue and arranged the replacement.
We’re sorry your experience fell below the standard we aim to provide, and we’ll use your comments to help improve our service going forward.
Roof Giant Customer Support
Drainage channel order
Good website. I ordered drainage channels and received prompt delivery and high quality product.
April 1, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
GREAT SERVICE
March 31, 2026
Reply from Roof Giant
Thanks for your 5* review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
I've used roof giant for a while now…
I've used roof giant for a while now and I have never had any issues. Good quality products and great customer service.
Thank you
March 23, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Very disappointed as bought this as was…
Very disappointed as bought this as was told it was a single piece but when I came to lay it I realised it had a join but was too late to lift up . Wouldn’t recommend which is a shame as the last one was a lot bigger as was 1 complete piece no joins
March 27, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Great service
Great service, happy with products brought and delivered. Would recommend company.
March 17, 2026
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
Reply from Roof Giant
Thanks for your great review. We hope to see you on our site again soon 😊
Natalie B
Roof Giant Customer Support
When I called I actually got though to…
When I called I actually got though to a human not ai which was the first thing and the human was helpful, you answered very quickly
March 16, 2026
Reply from Roof Giant
Thanks for your fab review 😊 Our humans are great! We really hope to see you on our site again soon.
Natalie B
Roof Giant Customer Support
Efficiently dealt with my purchase and…
Efficiently dealt with my purchase and sent well packed and in a timely manner. Thank you
March 16, 2026
Reply from Roof Giant
Thanks for taking the time to leave us a 5* review. We hope to see you on our site again soon.
Natalie B
Roof Giant Customer Suppor
Quality product and service
Did exactly what a quality manager would expect, good product and good communication
March 16, 2026
Reply from Roof Giant
Thanks for taking the time to leave us a 5* review. We hope to see you on our site again soon.
Natalie B
Roof Giant Customer Support
Bought a shed roofing kit
Bought a shed roofing kit. Great price and did the roof easily.
May 27, 2025
Reply from Roof Giant
Thanks for taking the time to leave us a 5* review. We hope to see you on our site again soon.
Natalie B
Roof Giant Customer Support
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