I called for information and right away got what I needed to know from an experienced representative. I ordered the vent on their website and received and paid the invoice quickly. a notice indicate... See more
Company replied
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Review summary
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Mark was extremely helpful in guiding me toward finding the correct fan to replace ours. Shipping was fast, and we had our replacement fan in just a few days.
...and arrived undamaged. I got one 10" exhaust to see how much of a difference it would make in attic temps. The overall peaks are down, and the duration is shorter. The AC runs less and actually cyc... See more
I have ordered from Active Ventilation on multiple occasions, for various roofing projects, and every time they have either met or exceeded my expectations. They manufacture high-quality products and... See more
Company replied
Company details
- #2 of 2 best companies in Metal Fabricator
Written by the company
AVP manufactures roof vents, attic fans, solar attic fans, roof curbs, roof jack vent caps, off ridge vents, soffit vents, vent pipe caps, PVC pipe caps and other roof venting accessories. Sizes range from 3" up to 48 inches in diameter. AVP’s attic vents are UL Classified. Certifications: FBC, TDI, Miami Dade.
Contact info
311 1st Street, 12550-4857, Newburgh, United States
- 8455657770
- sales@roofvents.com
- roofvents.com
4.8
Excellent
173 reviews
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Product was as expected
Product was as expected, perfect fit of existing 'turbine' vent. Installation was a breeze because was perfect. Five stars because of great customer service. - Original product arrived damaged due to carrier (UPS) dropping. Product was quickly replaced. Would recommend.
October 30, 2018
Unprompted review
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Online ordering was easy and product…
Online ordering was easy and product shipped quickly.
October 29, 2018
Unprompted review
Color was not the same as web picture
Color was not the same as web picture. Metal gage is thin. Will make a good shed vent. Will try and sale vents.
October 29, 2018
Unprompted review
Reply from Active Ventilation Products
David I'm sorry on the color discrepancy. It’s common to have color discrepancies. It’s like when you are buying a television for example. At the retail store you look at all the TV screens against the store wall. You view the same program on 5 to possibly 25 screens and that’s when you quickly notice the vast color variations that exist between screens. This is no different. I wish I had a solution for you about this. Lastly, as far as being thin, bear in mind our vents are made of aluminum not steel. They do feel lighter but are tested to withstand wind pressure greater than 200mph. Thanks, Ethan
Product=5; Service=3
The product exceeded expectations. I bought it online, without any experience in what i wanted for a vent for a bathroom fan but knew i had little room between upstairs bathroom ceiling and roof line. So five stars for the product. Three stars for communication of when the product would ship. After three weeks i called to find out the product would likely ship the same or next day. I can't help but feel my call prompted the shipment. Your system lacked a follow-up email to advise customer of shipment. All i got was the order was sent to manufacturing. Also the ordering process was cumbersome, having to wait on a shipment cost after ordering. Expensive shipping $18 for an $18 vent. For a regular UPS cross-country fee for a part that weighed a few ounces seemed high.
October 29, 2018
Unprompted review
Happy so far
Seems to be good quality. It was easy to order and install. Now that it's cooler I really can't tell how well it works in my application. Delivery was an issue, the fan arrived almost two weeks later than had been estimated but it worked out OK.
October 29, 2018
Unprompted review
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