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Roomsday.com Reviews 1,194

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TrustScore 4 out of 5

4.0

Travel Agency
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Company details

  1. Travel Agency

Information provided by various external sources

Pregúntanos y te recomendaremos según tus intereses. Puedes contactar con nosotros en tiempo real a través del chat de la web o llamando al 91 060 78 44, donde nuestros agentes especializados en viajes estarán encantados de resolver todas tus dudas y de ofrecerte las mejores recomendaciones y precios de los que dispongamos en cada momento. Estamos aquí para ayudarte a conseguir las vacaciones que te mereces y nos encanta nuestro trabajo.

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4.0

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

Holiday cancelled

I have just been notified by roomsday that my holiday has been cancelled, by text message, just 2 days before we were set to arrive. I have lost money on tickets I've bought for local attractions and flights, and not even had an explanation. All of their social media sites are down and no one answers the phone. Disgusting, my children are devastated!

August 21, 2019
Unprompted review
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Reply from Roomsday.com

Dear Natasha:

We are deeply sorry about this situation.

Last August 21st we ordered the refund of all the money you paid for your booking.

Please, if you still not having the money in your account, let us know by sending an e-mail to atencionalcliente@roomsday.com with your locator number in the subject, followed by "devolucion no recibida".

Sorry again for the inconvenience,
Roomsday.com

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Rated 5 out of 5 stars

Cheaper than other site

Voy a regresar en este web site

April 30, 2019
Unprompted review
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Reply from Roomsday.com

¡Muchas gracias por tu opinión Kimya!
Estaremos encantados de atenderte de nuevo cuando lo desees.
Feliz semana,
El Equipo de Roomsday.com

Rated 5 out of 5 stars

So easy to navigate the site and…

So easy to navigate the site and excellent prices

April 14, 2019
Unprompted review
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Reply from Roomsday.com

Hello Geoffrey!

Thank you so much for sharing your review with us!

Have a nice week,
The Roomsday.com Team

Rated 1 out of 5 stars

I have never experienced such a fraud

I have never experienced such a fraud.

I booked at a hotel, that did in No way live up to the standard advertised.

Come to check out after 1 night and neighter the hotel or Roomsday.com will give me a refund for the days cancelled.

Never! book with them😠😠😠😠

March 7, 2019
Unprompted review
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Reply from Roomsday.com

Dear client,

First of all we would like to apologize for the inconvenience caused.

As we explained to you, from Roomsday.com we are not the ones who fix the price or the terms and conditions of each rate. This depends on every hotel and supplier and they are who has to aprove the money refund.

At the moment we paid for your booking to our supplier, we have not this money anymore at least the supplier accept your demand and refund the money to us, In that case, we would be pleased to refund you the money of the nights you did not stay at the hotel.

Best regards,

The Roomsday.com Team

Rated 5 out of 5 stars

I recommend it

I've been booking my holidays with Roomsday for the last 2 years and I have recommend it to many friends.

August 24, 2018
Unprompted review
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Reply from Roomsday.com

Dear crisaris951,

Many thanks for your feedback. We are pleased to know you loved our service.

Best Regard,

The Roomsday.com Team

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Rated 5 out of 5 stars

Reliable & Excellent Value!

Can't praise this company enough! We had an amazing honeymoon!
Thanks! The staff was really helpful and friendly.
Everything as requested.

August 23, 2018
Unprompted review
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Reply from Roomsday.com

Dear Ivy,

thank you for the review.

We hope to see you again on our platform.

Have a nice day!

The Roomsday.com Team

Rated 5 out of 5 stars

Friendly staff!

Friendly staff!! Great company

August 22, 2018
Unprompted review
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Reply from Roomsday.com

Good morning Emily!

Thaks for your review!

Have a nice day :)

The Roomsday.com Team

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