RoomSketcher Reviews 

393
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform intuitive and user-friendly, making it easy to learn and navigate for design projects. Many appreciate the powerful product features, especially the 3D views and visualization tools, which help them effectively plan and show designs to clients. People also frequently highlight the exceptional customer service, praising responsive support and helpful coaching sessions. However, some customers noted concerns regarding the pricing structure, finding the credit system expensive or feeling it was a money-making scheme. A few others also mentioned that the product could improve in areas like customization, furniture and material selection, and occasional glitches or issues with object placement.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising its ease of use, intuitive interface,... See more

Product

Reviewers mention positive feedback about the product, highlighting it as an excellent design tool that helps... See more

Customer service

Users describe positive interactions with customer service, consistently praising its excellence and... See more

Price

People report ambiguous experiences with price, with some finding it to be a significant drawback and too... See more

Application

Customers consistently note positive experiences with the app, finding it easy to use and learn for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We were searching for a way to show our clients a room plan in 3-D and also an app that would offer a room capture option. Room Sketcher has provided both of those at a reasonable price point for our... See more

Company replied

Rated 4 out of 5 stars

I am new to using , so I’m still learning the program. I will say though I wish there was information explaining the credits. 5 of my credits were waisted because I didn’t understand how they work. On... See more

Company replied

Rated 4 out of 5 stars

Roomsketcher has a clear and simple layout and was easy to teach myself how to use. Anything I did not understand was easy to find out from youtube tutorials etc. Now I have been using it for seve... See more

Company replied

Rated 4 out of 5 stars

I have only been using this App for a few weeks, but I have created several plans. The app has enough options to make it very useful but not so many that makes it difficult to learn. I use it to help... See more

Company replied


Company details

  1. Software Company
  2. Software Vendor

About RoomSketcher

Written by the company

RoomSketcher is professional floor plan software that makes it easy to create and share accurate, high-quality floor plans.
RoomSketcher Example
RoomSketcher gives you the flexibility to create floor plans in five different ways.

Draw your floor plans from scratch, order your existing blueprint to be redrawn, manually trace over existing sketches, use AI Convert to quickly transform existing plans, or scan floors with your phone into RoomSketcher (available on iOS).

With RoomSketcher, you can:
  • Create polished 2D & 3D floor plan visualizations in your style.
  • Easily visualize your designs in photorealistic quality with AI Render
  • Save time by letting our team quickly convert existing plans for you.
Trusted by thousands of real estate professionals, interior designers, and general contractors worldwide since 2007. We help you save time, impress clients, and boost your marketing with visuals that stand out.

Visit RoomSketcher’s Website

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

393 reviews

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4.4

All reviews

(393)

163 reviews in the last 12 months

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Rated 1 out of 5 stars

The software is not bad but support for…

The software is not bad but support for subscription is REALLY BAD. There is no phone number to call to fix subscription issues. In my case I want to upgrade but unclear what I need to do and no option to find out if they will credit the money I just paid today for it. You cannot use the 360 feature with the Premium package so you have to buy the Pro package. Also, there are very limited objects provided for walls, windows, materials, and furniture. You really need to upgrade to Pro to get it all and not sure what you get because they don't show you. I guess this is a "pay for the year" and see if the content included in the Pro version is much better.

November 13, 2024
Unprompted review
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Reply from RoomSketcher

Hi Lou Lou,
Thank you for your feedback, we appreciate it!
I'm sorry you to hear you were not satisfied with the support you needed when trying to upgrade your subscription. You can always reach out to us at support@roomsketcher.com and we will be more than happy to help.

I understand that you feel it is risky to upgrade to Pro without having tried the features first. We do offer a 30-day money back guarantee, so you can essentially purchase the Pro, try it for 30 days, and get your money back if you're not satisfied with the app. I hope this removes some of the risk and you feel more comfortable upgrading your subscription. I would also recommend joining our Pro Webinar to see our most popular features in action. You can read more about our webinars here: https://www.roomsketcher.com/webinars/

I hope this was helpful. Please let us know at the above-mentioned email address if you need any help.

Kind regards, Team RoomSketcher

Rated 4 out of 5 stars

Super simple and easy to work

Super simple and easy to work. I wish there were more styles for the cabinets. Definitely looking forward for more updates with more items.

September 2, 2024
Unprompted review
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Reply from RoomSketcher

Hi Jaylene,
Thank you so much for your kind review, we really appreciate it!
As for the cabinets, have you tried the Replace Materials feature yet? You can even enter your own HEX and RGB codes into the app to give the cabinets whatever paint color you want. You can read more about Replace Materials here: https://help.roomsketcher.com/hc/en-us/articles/115001446489-Replace-Materials-on-Furniture-and-Fixtures

I hope this was helpful.

Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

I purchased the pro edition for one…

I purchased the pro edition for one year to allow enough time to think through a small cottage renovation. I have so far used the software for about 2 weeks and have found it easy to learn with amazing floor plan and 3D renditions.

November 6, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Deborah,
Thank you so much for your glowing review, we truly appreciate it!
Let us know at support@roomsketcher.com if you ever need any help.

Kind regards, Team RoomSketcher

Rated 1 out of 5 stars

Use a better option!

At first glance, RoomSketcher appears to be a solid, service-oriented program. We intended to use it to create an evacuation plan but encountered several issues that made it challenging to recommend.

Firstly, the "Blueprint" feature disappeared, causing our drawings to become fragmented or "lost." There was no straightforward layout or template suggestion, which would have saved significant time on details and easily have been automated or presented as options. Instead, a substantial amount of time was spent drawing individual elements that should have been simplified or at least supported with ready-made templates.

Another downside is that you must download the program to use it, creating a two-part setup process. It remains unclear why this split approach is necessary, as it would be far more convenient to have a streamlined, single-step setup. Additionally, having the flexibility to work offline or in the cloud would enhance usability and adaptability for various needs.

In light of these limitations, we recommend considering other programs or services that offer a more efficient, user-friendly experience for creating plans like these.

It all comes down to the program's interface and how much time you will spend "banging your head" in the wall, looking for solutions! Sorry, in 2024, this should be a "no brainer"!

November 6, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Kunde,

I'm sorry to hear you were not satisfied with RoomSketcher. We are grateful for your feedback, and I would like to address some of your concerns.

The blueprint you uploaded does "hide" if you close the app mid-project. To get it back, simply open the project where you originally uploaded the blueprint, click on the orange menu in the top left corner, and then click "Blueprint" under View. It will reappear. It is never gone, only hiding.

We do in fact offer a wide variety of ready-made templates that you can open and edit in the app. You'll find them all here: https://www.roomsketcher.com/floor-plan-gallery/
However, if you are creating the electrical plan for an existing property, you will have to draw that exact floor plan. Or, you can save time by ordering it from us. Then, all you have to do is open the floor plan in the app and add your electrical symbols!

The upside of having an app is that you can, in fact, work offline, which would not be possible with a web-based solution. Use your laptop or tablet offline in the field to draw the initial structure, and then open the project on your computer at the office to finish the job.

Again, thank you for your feedback. I urge you to reach out to us at support@roomsketcher.com with any questions you might have about the RoomSketcher software. We are more than happy to help!

Kind regards, Team RoomSketcher

Rated 4 out of 5 stars

Super helpful customer service

I had been using the free version of RoomSketcher for a while and then I realized how much more it could do so I upgraded to Pro. The free training was so helpful as she not only answered my questions, but told me about other features I didn’t know to ask about.
I was a little bummed to realize that levels could not be connected, but it’s not a huge deal working through that.

October 17, 2024
Unprompted review
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Reply from RoomSketcher

Hi C,
I'm so glad to hear you saw the value in upgrading to Pro and that your 1:1 training session exceeded your expectations!
Thank you for your feedback, we really appreciate it.

Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

Easy to learn to use

Easy to learn to use. i do bathroom renovations so I wish I could do side elevations as well. also not limited with finishes..

October 25, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi John,
Thank you so much for your kind review, we really appreciate it!

Have you tried using the camera tool to see you kitchen in a 3D elevation view? Or perhaps the Live 3D feature? You can read more about how they work here:

3D Snapshots:
https://help.roomsketcher.com/hc/en-us/articles/208846525-Take-Snapshots-and-Create-3D-Photos

Live 3D: https://help.roomsketcher.com/hc/en-us/articles/213187689-Live-3D-Overview

I hope this helps.
Kind regards, Team RoomSketcher

Rated 2 out of 5 stars

I can't design suspended ceiling nobody…

I can't design suspended ceiling nobody knows how to design it from help desk.
I have the same problem with barrel ceiling.

October 20, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Joanna,
Thank you for your feedback, we really appreciate it.

You are right that it is unfortunately not possible to create these kinds of ceilings with RoomSketcher.You can only create regular flat, and slanted ceilings.

If there is anything else we can help you with, please let us know at supportroomsketcher.com

Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

Excellent program

Excellent program. I'm very happy with it. I took the 1hour training course and it was very helpful. Sarah is an excellent instructor and very knowledgeable.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with Roomsketcher Pro

I needed something to draw basic plans for my business. Having tried, and failed, with several others I tried the free option with Roomsketcher. I was OK but I quickly ungraded to Pro.

It is pretty simple to use but I took up the option of a free online training session with them. This was fantastic and really opened up what I can do with it. Since them I have produced several professional looking plans with our own branding. I have also been able to trace and scale plans from others for our own use.
I have no hesitation in recommending Roomsketcher to others. I have found the app to be the easiest to use of these I tried and decent value for the Pro level. The training was extremely useful and a great bonus.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Happy with Room Sketcher!

Ease of use and great one-on-one sessions.

September 17, 2024
RoomSketcher logo

Reply from RoomSketcher

Hi Tracy,
Thank you for your review. Happy to hear you're satisfied with the program and the support!
Kind regards, Team RoomSketcher

Rated 3 out of 5 stars

needs more built in library

needs more built in library , library is absolutely not up to date. also features like half wall etc should be implemented

September 20, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Rachna,
Thank you for your feedback, we really appreciate it.
RoomSketcher has an extensive furniture library, but because the categories have an item limit, it is important to use the search button. When searching, try using synonyms as well.

You can absolutely create half walls in the RoomSketcher App. Here's how: https://help.roomsketcher.com/hc/en-us/articles/360000713169-Create-a-Half-Height-Wall

I hope this was helpful!
Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

It’s so fun to have and use it

It’s so fun to have and use it. You can see the rooms as you're there and it helps people who can't imagine what it is like when they see the blueprint. I love making many different houses for just have fun!!

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really useful web based drawing package for planning a floor layout or new kitchen etc.

Found this when searching for a package to help sketch out the layout of a new cafe I've bought. Took a little while to get used to it, but when I did, I found it to be superb! I have ended up using the 3d drawing I created on the cafe website to show customers what is coming. Persevere and it is a really good tool for planning a new kitchen or room layout. I love it now!

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Spammy

Received a lot of spam email shortly after giving them a unique email address. Proceed with caution.

September 9, 2024
Unprompted review
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Reply from RoomSketcher

Hi Jacob!
I'm so sorry to hear that you experienced our informational emails as a bit overwhelming - we are just so eager to ensure that you get the best possible start with RoomSketcher!

You can unsubscribe from our Newsletters by clicking on the Unsubscribe button at the bottom of the email. This will limit the number of emails you receive.

You're also welcome to reach out to our helpful Customer Service team with any questions you may have. You can reach them via email to support@roomsketcher.com

Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

The most easiest program to use

The most easiest program to use! No need to be an expert, you can start using it within 5-10 minutes.

September 6, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Peter,
Thank you so much for your kind review, we really appreciate it!
Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

My instructor was fabulous

My instructor was fabulous! She took the time to answer all my questions, and made it very understandable for me. This is the best user friendly software that I've found.

August 21, 2024
Unprompted review
RoomSketcher logo

Reply from RoomSketcher

Hi Debora,
I'm so happy to hear the training went well! Thank you for your review, we appreciate it.
Kind regards, Team RoomSketcher

Rated 5 out of 5 stars

Excellent product

Excellent product! Intuitive, slick and responsive. As my design work predominantly involves antiques I could wish for more 'antique' style furniture items. Also, a real deficiency is that there are no items for pianos, neither standard, nor grand.

September 1, 2024
RoomSketcher logo

Reply from RoomSketcher

Hi Geoffr!
Thank you for your kind review and your helpful feedback.

I am very happy to tell you that we do have pianos! Both standard and grand. Some items may not show up in the room categories in the Furniture Mode, so it is important to use the search button.

Go into the Furniture Mode, click the magnifying glass in the top right corner and search "Piano" or "Grand Piano".

I hope this was helpful.
Kind regards, Team RoomSketcher

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