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Rooms To Go Reviews 46,910

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 15,861 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making the purchasing process pleasant and efficient. The user experience, from browsing to placing orders, is frequently highlighted as easy and seamless, whether in-store or online. People are very satisfied with the quality of the products and the excellent customer service provided. Reviewers appreciate the detailed product information and the ease of placing orders, often noting the staff's patience and willingness to assist with various options and follow-ups.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the sales staff for being... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the online purchasing... See more

Product

Clients share positive opinions on product, highlighting the great selection and ease of finding what they... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of placing orders,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eseynat @ North Point RTG was fabulous to work with. She helped up find exactly what we needed. Eseynat created an online cart with all the items we discussed so we could go home to measure if everyt... See more

Rated 5 out of 5 stars

Whitney! She was very nice and professional when we met her in-store and purchased a couch. She was also great in helping me place an order by phone for a recliner. This was our first time visiting Ro... See more

Rated 5 out of 5 stars

Went into Hoover store did not have whatI wanted in color Patrick very nice gentleman offered to order but delivery time wasnt what I needed. So he referred me to Mobile since thats area I will be mov... See more

Rated 5 out of 5 stars

Our salesman, Dimitri, was wonderful from the first day we came to RTG. He was very patient, professional and concerned about our furniture needs. The selection of the Cindy Crawford sectional was j... See more


Company details

  1. #21 of 167 best companies in Furniture Store
  2. #2 of 40 best companies in Bedroom Furniture Store
  3. #1 of 7 best companies in Children's Furniture Store
  4. #2 of 31 best companies in Living Room Furniture Store
  5. #1 of 12 best companies in Mattress Store
  6. #1 of 33 best companies in Outdoor Furniture Store

About Rooms To Go

Written by the company

At Rooms To Go, we make it easy to create a stylish, comfortable home with quality furniture at unbeatable prices. With 150+ showroom locations and a seamless online shopping experience, you’ll find everything you need to furnish your space your way.

Furnishing an entire room? Explore our beautifully curated living room, bedroom, and dining room sets, designed to take the guesswork out of decorating. Looking for just the right piece? We offer a wide selection of sofas, recliners, sectionals, beds, tables, and home décor to match your style.

Rooms To Go also features a stunning collection of outdoor patio furniture to transform your backyard into a stylish retreat. Plus, our kids’ and teens’ furniture selection includes fun, functional, and space-saving designs for growing families.

Need a great night's sleep? We carry top-name brand mattresses like Sealy, Serta, Beautyrest, and Tempur-Pedic, so you can find the perfect fit for your comfort and support needs.

Shopping with Rooms To Go is simple and stress-free, with flexible furniture financing options that make it easy to bring home what you love. Whether you shop in-store or online, our commitment to quality, value, and customer satisfaction ensures a seamless experience from selection to delivery.

Visit one of our showstopping furniture showrooms near you to see our items in person, or shop online at roomstogo.com for thousands of styles with convenient home delivery. Whether you're furnishing your first home, upgrading your space, or looking for that perfect accent piece, Rooms To Go has everything you need to make your home feel just right.

Shop with us today and discover why millions of customers trust Rooms To Go for stylish, affordable home furnishings!

Contact info

4.8

Excellent

TrustScore 5 out of 5

47K reviews

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Rated 5 out of 5 stars

Paola was fantastic!

Paola was fantastic!! She showed us everything we need and we were in an out in an hour! With a dining table and 4 chair set, king bed frame, and a beautiful new couch. We highly recommend coming to Rooms To Go! Great prices for everything and amazing staff. ASK FOR PAOLA!!

May 13, 2026

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