While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were unsure of what to expect when we started out on the house selling process, but from the initial contact to securing a buyer the whole team at Rooney's have been nothing but totally professio... See more

Company replied

Rated 5 out of 5 stars

I was a bit dubious about going to a high street agent at first, especially with all the alternative options available nowadays. But Rooney were great and delivered what we wanted. Top class estate ag... See more

Rated 4 out of 5 stars

From the first point of meeting with Harry it was clear that he understood our needs and took on the challenge of our timescales. Within a week and viewings into double figures we were sold. Due to... See more

Company replied

Rated 5 out of 5 stars

From initial contact to accepting an offer we have received top class service from Dionne, Rob and Laura. They worked hard to set up a popular open day but even prior to that arranged many viewings... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Our marketing approach in Horsham is unrivalled and we'll showcase your home to the widest selection of buyers in the area. Make your home stand out from all the others. We have invested heavily in professional photography and fabulous new brochures to provide the best possible showcase for your property and maximise it's appeal to potential buyers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star Service

We were unsure of what to expect when we started out on the house selling process, but from the initial contact to securing a buyer the whole team at Rooney's have been nothing but totally professional. Whilst Gina and Robert have been our main points of contact and they have given regular updates and feedback, everyone worked tirelessly to secure a buyer for our property.
Nothing was too much trouble, appointments and viewings were managed impeccably by Robert, Gina and Leslie.
What can be an extremely stressful time has been made very easy by such a fantastic team. Thank You!

March 13, 2017
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear David,

Thank you for taking the time to leave your above review. I am ecstatic to hear that we exceeded your expectations. I will pass on your review to our Horsham team, I'm sure they will be delighted.

We wish you all the best in the future.

Chris Nathan,

Regional Managing Director, Rooney and Co.

Advertisement
Rated 5 out of 5 stars

Fantastic!

I was a bit dubious about going to a high street agent at first, especially with all the alternative options available nowadays. But Rooney were great and delivered what we wanted. Top class estate agents and would definitely use again.

March 6, 2017
Unprompted review
Rated 5 out of 5 stars

Thanks for Excellent service

Many thanks for Mr. Robert Barnes excellent and effective service. I called The company after 5pm, Mr. Robert Barnes answer the phone, and send me detail by email immediately. Then I reply I decided to buy, Mr. Robert Barnes help me arranged the everything with 24 hours, very effective, now everything in the process, I am very happy and many thanks to him and the company.

January 12, 2017
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Mrs Shen

Thank you for taking the time to review our Horsham office and I am delighted to hear that Robert has provided an excellent service, this is something Robert prides himself on so he will be over the moon to read your review and recommendation.

Kind regards,

Chris Nathan, Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

Friendly and Helpful Service

We have been very pleased with the service and support to date that Rooney & Co in Horsham have provided to us for our first house sale. We have felt very supported by the team, especially by Dionne, Robert and Laura. Dionne and Robert have been superb, with their friendly and professional help and contact. I've liked that they are both very easy to talk to, great at explaining things and always very positive and supportive. Dionne especially has been very friendly, proactive and informative/helpful. It definitely feels like they want to help as much as possible, not only with selling the property, but with keeping you in the loop with what is happening and with your hunt for a new home. Thank you!

November 29, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Myka

Thank your for your review of Rooney & Co. The team in Horsham work incredibly hard to provide a professional and personable service to every customer so I am delighted to see that they have achieved this and are making this a positive and less stressful experience for you.

Kind regards,

Chris Nathan, Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

Great customer service

As first time house buyers, my fiancée and I were nervous at the prospect of buying our own home, however, from the time we spoke to Dionne at Rooney & co we knew we were in a safe pair of hands. We are very happy with the service we are receiving and can’t wait to move into our new home. Thanks Dionne and the team!

November 29, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Jamie

Thanks you for your review of Rooney & Co. Being a first time buyer can be a daunting experience so Dionne with be delighted to hear that she was able to make you feel in safe hands with her.

Best wishes in your new home.


Kind regards,

Chris Nathan, Regional Managing Director, Rooney and Co.

Advertisement
Rated 5 out of 5 stars

Dionne

From our very first contact on the phone, to when we said goodbye, we found Dionne to be very professional with a friendly personality. She was very well dressed and extremely helpful.
Dionne went out of her way, above and beyond, by waiting after we viewed another property so that she could get us back to the train station, as I had no car.
Dionne is a credit to your company a real five star member of your staff.
Thank you again Dionne.
Mrs Vanessa Matthews

November 15, 2016
Unprompted review
Rated 5 out of 5 stars

'Excellent service from a top class committed team'

From initial contact to accepting an offer we have received top class service from Dionne, Rob and Laura.
They worked hard to set up a popular open day but even prior to that arranged many viewings. Even after the successful open day Dionne and Rob worked their 'magic' to find the best sale for us.
With every contact we had with the team nothing was too much trouble, I have even spoken to Dionne in the office after 6.30pm.
I would thoroughly recommend Rooney & Co if you want an honest, professional, quality and friendly service. Thank you.

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

As soon as Sam arrived to value my flat I knew I had picked the right estate agent to sell my flat. With his confident easy manner he put me totally at ease and explained how things would proceed.
When I put my flat on the market I was so disappointed to be told that Sam had moved to another office. I needn't have worried Rob! Dionne and Harry knew all about it and have done nothing but provide an excellent service for me. My recent dealing have been with Rob and Dionne and nothing is too much trouble. They sold my flat on the first open viewing day with more than 10 people booked in.
Every step of the way they have kept me informed and up to date with the progression of sale.They are alway very professional but I feel like they have become friends as well. I am so pleased I went with Rooney I can't thank you enough. Would I recommend them stupid question what do you think

October 25, 2016
Unprompted review
Rated 5 out of 5 stars

The people you need on your side.

When looking to market your property the team at Rooney’s, Harry Rob and Dionne will be the only team that you need. They don’t conform to normal estate agents. We needed to sell our flat to buy a house that we had long had our eye on. They all go way beyond what they need to do. That can especially applied to Rob, he was my main contact, every time we spoke, I needed help with a question or we need to work on a issues he was there to answer it or get the answer for you. He does not give up or tire I can say this because we had a very protracted sale/purchase (not due to anything they did) he kept a very close eye of all sides of the transactions right up to the hour that we picked the keys up off him. We was a key part of why we are now sitting in the house that we were after.

The manor in which the whole team operate is excellent, there was some very challenging issues in significant parts to our whole process but they most differently stepped up to the line to get over it, wether it be maintain good relationship with the sell of the house that we wanted in the face of a chain damaging delays or getting accurate information out of third parties they get the result that you need.

Sarah Browning

September 27, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Sarah,

I am of course sorry to hear that your recent transaction was 'very protracted'. I am of course extremely happy to hear of how the team worked well together to communicate efficiently and proactively to get you in to your new home. It is music to my ears to hear that you feel that the guys at Rooney and Co 'don't conform to normal estate agents'. We work extremely hard to help all of our customers achieve their dream moves (regardless of what hurdles may be put in our way).

I wish you well in your new home.

Chris Nathan, Regional Managing Director, Rooney and Co.

Advertisement
Rated 5 out of 5 stars

A truly positive experience

From start to finish the whole team have been fabulous big thanks to Harry Levy, Dionne Wallis, Alison George-Wilding And Robert Barnes for making it all a very positive experience.
Always made to feel welcome and that nothing is too much bother. Would definitely recommend and use again in the future.

September 22, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Sarah,

Thank you kindly for your 5 Star review of Team Rooney and Co. I am elated to hear of the service you have recently received and that you would definitely use us again in the future. We would love to be able to help you with any future moves.

Thanks again,

Chris Nathan, Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

Sam, Robert and Dionne

On meeting Sam, I was immediately put at ease. He filled out the necessary forms with humour making me feel that this was the firm for me. I was passed over to Robert, who with his pleasant and positive attitude, made me feel completely at ease. He took the time to explain how the company works and then explained that the process could be followed online. There were many showings, just like they said there would be. Phoning me to keep me posted on the days events. They made me feel in charge of the proceedings plus offering helpful instructions. I believe that they did get the best possible price for the property. Excellent service fully backed up by Dionne on the phone to provide me with answers that I needed to know. Great team working and a company I'd recommend highly.

September 12, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Lionel,

Thank you ever so much for taking the time to leave your above review. I am chuffed to hear of the recent service you received and the fact that you feel the team achieved "the best possible price for the property". I am proud of how they all worked well together.

Kind regards,

Chris Nathan, Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

Great team, great company

We would highly recommend Rooney & Co to anyone looking to sell their property. We are not based in Horsham but they have gone above and beyond to achieve us the best price for our home and have certainly marketed it to a wide audience getting viewers from all counties. Rob Barnes has been in constant contact and has given us sound advice along the way. Their secretary was truly patient when it came to us choosing our photos for the brochure which was beyond the best we had seen compared to other agents we had, had round when choosing who to go with. The team at Rooney and Co really show you that their are good agents out there who look after everyone involved in a sale and purchase. Thank you all so much!

August 30, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Craig,

Thank you for taking time out of your day to leave your very kind review of the team at Rooney and Co. I am pleased to hear of your recent service. Even more so that you are able to identify the differences between ourselves and our competitors.

I wish you the very best with your move.

Chris Nathan, Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

House purchase

I would like to thank Rooney & Co, in particular Rob Barnes who has been extremely helpful, friendly and very professional throughout this process. This is myself and my partner's first home together and despite the ups and downs we experienced, Rob and the rest of the team worked very hard to ease our concerns and ensure a smooth procedure. I would highly recommend these guys to anyone.

August 30, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Jon,

Thank you for leaving your above review of Rob. I am delighted to hear of how he was able to enable your purchase to go through smoothly.

I wish you both well in your first home together.

Chris Nathan, Regional Managing Director, Rooney and Co.

Advertisement
Rated 5 out of 5 stars

An easy purchase

I used Rooney & Co to purchase my house and found the staff very professional and helpful, with Robert always willing to liaise between myself and the seller. Thank you for making it such an easy purchase.

August 26, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Beckie,

Thank you for your above review. I am delighted to hear of your recent experience. I have already passed on your recognition to Robert!

I wish you well in your new home.

Chris Nathan, Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

A happy and professional estate agency

I felt thoroughly satisfied with the service I was provided with today. I would recommend the team at Rooneys, I can't wait for Sam, Harry and Robert to help with the sale of my property.
I would recommend them to family and friends.

August 13, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Russell,

Thank you for taking the time to so promptly leave such a positive review of the Rooney and Co. team. I too cannot wait for them to be able to help you with your sale. They are extremely passionate about what they do and will deliver nothing less than excellent advice and customer service. Thank you for the recommendation and I wish you all the very nest with your move.

Chris Nathan,

Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

An effective and capable estate agent

I approached the sale of my property with a fair degree of cynicism of estate agents.

The team at Rooney, in particular Levey and Barnes, who have provided exceptional service every step of the way and have delivered on everything the said they would.

its important to know that the sale of your house is in capable hands and with Rooney and co it is.

I would recommend Rooney to others.
Thank you team

August 12, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Adrian,

Thank you for your kind review. I am elated to hear of how both Harry and Robert were able to help you with your property sale with the exceptional service they provided. Thank you also for your recommendation.

Chris Nathan,

Regional Managing Director, Rooney and Co.

Rated 4 out of 5 stars

Very quick at generating interest and making a sale

From the first point of meeting with Harry it was clear that he understood our needs and took on the challenge of our timescales. Within a week and viewings into double figures we were sold. Due to no fault of Rooney & Co our chain broke down some time later. We have been so impressed how Robert & Sam turned what was initially a very stressful situation around and had arranged for a large number of viewings (but focusing on only those that met our needs). Within 48 hours we were Sold again. I am confident in their levels of service and experience and that they will do all they can to bring our sale through to completion. The only reason that I have not rated 5 stars is purely down to the change in points of contact for our sale, which at times was a little confusing. With that said, staff at Rooney & Co are always at the end of the phone if I had any queries or questions. Would definitely recommend. Thumbs up.

August 4, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Mark,

Thank you for your above review.

I am pleased to hear of how helpful you have found Harry, Rob and Sam at Rooney and Co. I am sorry to hear of your recent sale falling through. However, of course extremely pleased to hear how quickly the team acted to secure you another sale as quickly as they did!

Thank you for the recommendation and I wish you well in your new home.

Chris Nathan,

Regional Managing Director, Rooney and Co.

Advertisement
Rated 5 out of 5 stars

Fab service

The company provides excellent service,especially Mr Barnes, who we are dealing with. Thank you for all the help with buying our first house.

July 21, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Meg,

Thank you for your kind words in your above 5 star review of our Rooney and Co branch. At Rooney and Co. we take great care and pride in delivering excellent customer service at all times. To hear that you have experienced this first hand just makes all that we do all worth while - so thank you!!

Chris Nathan,

Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

Sale and purchase of perfect home!

Rooney and co have successfully sold our property in just over a week of being placed on the market, they have also succeeded in securing our perfect house to allow our family to upsize. The process has been stress free and both Robert Barnes and Harry have been approachable and supportive in getting us to the current stage in what can be a stressful process. The marketing and professionalism shown has been brilliant, Many thanks to Robert and Harry !

July 20, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Michelle,

I am over the moon to hear of your recent 'stress free' experience with Robert and Harry at our Rooney and Co.branch. You are absolutely correct in eluding to the fact that it is more often than not a stressful process. I am extremely proud of how both Robert and Harry worked together to help you and your family with your dream move. It has been an honour to pass on your thanks.

I wish you and your family all the very best in your new home.

Chris Nathan,

Regional Managing Director, Rooney and Co.

Rated 5 out of 5 stars

Excellent Service

Very Professional Service from the Staff at Rooney & Co. Communication with us has been excellent as we have sold our property. From the Brochure to the open house to an offer , it all happened very quickly and stress free.

July 19, 2016
Unprompted review
Rooney & Co logo

Reply from Rooney & Co

Dear Tim,

Thank you for taking the time to leave your above 5 Star review of our Rooney and Co. branch. In what is often a very stressful process, I am extremely proud of the team that due to their hard work and service, for you it was a 'stress free' experience.

Thank you for the opportunity in selling your home and I hope we can help you again in the future.

Chris Nathan,

Regional Managing Director, Rooney and Co.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look