I had been searching for original sash cord for weeks, but was offered only inferior cord with polyester core. Then I found this wonderful company who had just what I needed, Excellent quality, qu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to find what I was after on the website, I bought plain white cotton macrame twine that was on offer as only just starting to learn. Easy to place order, received email notifications providing... See more
Once again great service and great quality products. One of the ropes I ordered was out of stock but I was contacted immediately and offered a similar replacement, or the option to wait for new stock.... See more
I was looking for organic, natural fibre rope to repair to a split branch in an ornamental tree which also needed to look good. Rope Source have ropes in a large number of sizes and materials and I fo... See more
Company details
Written by the company
Rope Source is an online retailer specialising in ropes, twines and cords, proudly rooted in the heritage of James Lever and Sons - family ropemakers now in their sixth generation, established in Bolton, England in 1856. We pride ourselves in our industry leading knowledge and the quality of our products, offering an extensive range of ropes, twines and cords for a wide range of applications. Whether you are looking for a clothesline for your garden, twines for crafting or bungee cords to tie down your load, we have an unrivalled range of cordage products to choose from. We can also offer bespoke and custom orders, so if you can’t see what you’re looking for on our website, please contact our experienced sales team to discuss your requirements and we can identify the samples you send, recommend a suitable alternative and even produce it to your requirements. We aim to dispatch all orders placed before 1pm on the same day of purchase from our Bolton factory when in stock and we offer both a standard 2-3 day and a next day shipping service. Our opening hours are Monday–Friday 9am to 5pm. Thank you for visiting our Trust Pilot page. We hope the reviews you find here will give you the confidence to shop with us.
Contact info
Unit 18, Morris Green Business Park, BL3 3PE, Bolton, United Kingdom
- rope-source.co.uk
4.8
Excellent
553 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products
Have used Rope Source for many years and have purchased a variety of different products from them, happy again with the quality of product and service received this time round and will continue to use this company when the need arises
March 2, 2026
Unprompted review
Wedding Ceremony Hand Tying Chord
I contacted Rope Source to supply chord to make a decorative rope for the Hand Tying ceremony at my Daughters Wedding. One of the colours was out of stock so they did a special run at the works in order to meet my request. This was delivered in super quick time. Special thanks to the works team and to Dee of the sales team for making this happen. I will use this business again...although, hopefully not for another Hand Tying Chord for my Daughter!😀
February 13, 2026
Unprompted review
Great service
Great service, very good website easy to navigate. Range of stock is excellent, no need to look elsewhere. Quality of products outstanding.
February 27, 2026
Unprompted review
Price and customer service excellent…
Price and customer service excellent delivered in good time would throughly recommend them for all ropes
February 23, 2026
Unprompted review
good product at reasonable price and…
good product at reasonable price and speedy delivery ,cant ask for more !
January 11, 2026
Unprompted review
never answer the phone
never answer the phone
paid for next day delivery received it 4 days later
buy bulks, getting retail prices
February 3, 2026
Unprompted review
Reply from Rope Source
Hi I'm very sorry about your experience with us this time. The order came in on the 4th in the afternoon, unfortunately past the cut off to get it out to you the same day. It was sent the following day on a next day service but clearly there must have been some issues in transit. As regards pricing the full cases as you ordered are discounted but we are a retailer so we cannot offer the same price as if you were to order direct from a manufacturer I'm afraid. As a small family business with few staff I'm afraid its not always possible to get to the phone and we do advise to email for a quicker response.
Kind Regards
James
Great product
Great product. Sisal to repair cat scratching post! Easy to order and delivery and customer service excellent.
Happy to support this UK company.
January 20, 2026
Unprompted review
User friendly website and easy to…
User friendly website and easy to order. Good range of drying laundry pulley cords/ropes. I chose the nylon cord and received the item very quickly. Very pleased with the purchase, it's currently in use drying the washing!!
January 13, 2026
Unprompted review
Excellent Customer Service
Company rang me because they spotted an error in my booking and took the trouble to help me put it right. Excellent customer service!
January 18, 2026
Unprompted review
Top quality macrame cotton yarn
Order over 500 meters of macrame cord. Was a little worried as it's so so much cheaper than anywhere else. Came so fast and it's a really lovely quality. It's made my day. Will definitely be ordering again
January 14, 2026
Unprompted review
Tree repair
I was looking for organic, natural fibre rope to repair to a split branch in an ornamental tree which also needed to look good. Rope Source have ropes in a large number of sizes and materials and I found exactly what was needed. It was well priced and delivered quickly.
January 2, 2026
Unprompted review
Lovely thoughtful team of people…
Lovely thoughtful team of people running the company, very helpful with phone calls to make sure we were getting what we hoped.... The cardboard tubes are perfect.
January 6, 2026
Unprompted review
Great product,great service
Great product,great service, thanks to all
January 7, 2026
Unprompted review
Fantastic service
Fantastic service! Ordered one day and delivered next day. Thank you.
December 23, 2025
Unprompted review
Sevice beyond
The rope we ordered was the wrong size, our mistake. We needed the correct size immediately (two days before Xmas) and although this was difficult for dispatch to achieve, it was, and we were grateful. There was a personal touch to the service, thank you.
December 23, 2025
Unprompted review
Great product
Great product, just as described and delivered early.
Well done Rope Source and thank you.
Anthony
December 27, 2025
Unprompted review
Fast movers
Very quick response to submitting my order in the rush before Christmas.
December 16, 2025
Unprompted review
Best Place for String in a Tin
Rope Source is the only place I could find online with proper cotton string in a tin - rather than garden twine. The tin is just such a good way to store and use the string. It was easy to order and it arrived promptly.
December 11, 2025
Very efficient service on my last minute order
Very fast delivery of face masks I'd forgotten to order earlier and ran out. Competitive price and delivered by a reliable carrier (APC) who turned up when they said they would.
December 9, 2025
Unprompted review
Amazing service
Ordered one day, delivered within two days - brilliant.
amazing service, especially so near Christmas.
December 15, 2025
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