While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.7
42 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The mask broke after 4 months and I have tried getting in touch with the company for over a month now without any reply.
Reply from Rosalieve
Hello Josefin 👋🏼 We apologize for the inconvenience. After checking the return we are not sure what went wrong with the mask. We hope that you are satisfied with your new mask.
I have not got my delivery and tried to get replay on customer service but they say ones they Will get back to me but nothing!! No order after more than 12 days and no replay. Not Happy!
Reply from Rosalieve
Hello Anna! We have contacted you but didn't get any response. We have delays on the delivery from our supplier to our warehouse right now. We are so sorry for this. We can compensate you with some free serums when we send your package out!:) Let me know if you want to wait a couple of more days or if I should cancel the order?
Best regards
Rebecka
www.rosalieve.com
Good products, the Akne serum really works. I gave it a try and got good results after a couple of weeks 5 out of 5 stars!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
