roschic.com Reviews 

233
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Consumers frequently complained about exceptionally poor product quality, noting that delivered items looked completely different from the promotional website photographs and were constructed using cheap, substandard materials. People also discussed extremely frustrating return policies that demanded expensive international shipping costs to send unsatisfactory merchandise back. Several buyers mentioned experiencing significant delivery delays regarding their pending shipments. Some reviewers were happy with the stylish designs and surprisingly comfortable materials of certain clothing pieces they ordered. A few customers additionally noted that specific items featured accurate sizing, good quality finishes, and matched their personal expectations wonderfully.

What people talk about most

Product

Consumers express deep disappointment regarding the product, noting that items feature cheap materials,... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over cheap... See more

Order

Clients share negative opinions on order, expressing deep dissatisfaction due to major delivery delays and... See more

Return policy

People report negative experiences with return policy, expressing frustration over having to pay expensive... See more

Refund

Reviewers highlight negative aspects of refund, expressing deep frustration as consumers are frequently... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give 0 stars I would. The jumpsuit was completely see through and the worst quality, it is unwearable and defective - yet, the company offered 5% refund only and expect us to ship the prod... See more

Rated 1 out of 5 stars

These clothes are the cheapest made and looking garments I have ever bought online. Absolutely awful. In order to return, they have to be sent to China at the customer’s expense which costs more than... See more

Rated 1 out of 5 stars

I don’t usually write reviews and I am pissed of myself that I ordered from here!!! I always check reviews before purchasing but not this time!!! The material on the suit on isntagram is completely d... See more

Rated 1 out of 5 stars

Just received my order placed in November. Was totally looking forward to these clothes. Guess I should've checked the reviews first. 2 of the dresses are as advertised, the other 3 pieces though, de... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

233 reviews

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1.4

All reviews

(233)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Actually no stars , avoid avoid avoid

Actually no stars , avoid at all cost .
Pure garbage . Wish I had read these reviews first . Anyway a warning to others They are worse than bad , never seen such shoddy garments , nothing like what they advertise . Their refund is you paying expensive return shipping and customs cost . Here is a copy of an email in respond to refund .

Dear customer,
We can refund you full amount of the items after you return back it , but you should pay for the postage.
The postage is very expensive,we do not recommend it.
and if there is customs problem , the customs fees also very expensive .we will not responsible for it ,the package may be returned to you.
We can refund you 14$ as compensation at most and you keep the items,is it ok?
If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.
We will give you refund of the items after we receive your return package, thanks.

June 1, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. Material might as well be paper towel. Dress is nothing like photo. The photos are extremely deceiving. Garbage. I threw my dress in the trash where it belongs.

May 30, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Terrible sellers who send you out items which look nothing like advertised product.
Then you’re expected to pay for return postage to china for a full refund (which, going by other reviews you probably would not actually receive anyway), so they are free to sell the crap item (which bears no resemblance to item on website) again to some other unsuspecting person.
Obviously no conscience.

Update 18th June 2024:
You asking me for information? That’s a laugh. I’ve already contacted you many times.
It’s too late. The thing you posted me out is in the bin. I was too embarrassed to even hand it in to the charity shop.
Absolute chancers. That’s what you rely on? People just getting sick of trying to get a full refund, not “please just keep the item which does not resemble in any way, the item advertised, that you paid over $50 for and well refund you $3 dollars”. Hmmmm, then up it to $8? So I’m out of pocket by about $30odd dollars and left with something that is worthy only of the bin/trash?

Dishonest and untrustworthy.

AVOID

April 30, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

they don’t even deserve a one star they…

they don’t even deserve a one star they deserve zero stars worst company ever I ordered something four months ago they charge my credit card and I never received it. They keep saying they shipped it. I received it. I never did. They are the worst. Do not shop with this company.

April 7, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Rated 1 out of 5 stars

The absolute worst online shopping…

The absolute worst online shopping experience. It’s not legit. I contacted them a few days after ordering to check the status and they sent back a broken English with typos saying they would work on getting it shipped. A week later I contacted them to cancel and received the exact same message back that they were preparing the order. I continued to say cancel it. Got confirmation it shipped eventually. I ordered on 4/27. It is now 5/22 and I have been notified by USPS that the package was seized due to counterfeit postage. Complete waste of time and money.

May 22, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Scam Company! DONT BUY

Bought a dress and actually Got it delibered quite fast. But the dress were NOTHING like the website. Different colours and shapes and it just looket/felt so cheap. You Can not return it, only if you pay for the shipment to, surprise, China. I Can get a refund of 3 dollars, just a huge JOKE. Dont ever buy from here

April 26, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Fraud and scam!

I ordered 4 dresses from this company. They sent a dress that I didn’t even order in a size small. I asked for them to send me my correct order or for a refund. They told me I could pay to ship the incorrect dress back to them and then they would refund me $6 and they owe me $127. Never offered to even resend the correct items. DO NOT ORDER FROM THIS COMPANY!!!!!!

April 22, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

We apologize for the inconvenience. We have contacted you via email to help you solve the problem.

Rated 1 out of 5 stars

No tracking + Lost items

I ordered over a month ago, received a tracking that has never worked.. The items have still not arrived and there is no customer service either

March 29, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Picturesque Beauty Tulle Floral Pleated…

Picturesque Beauty Tulle Floral Pleated One Shoulder Sleeve Slit Maxi Dress
This dress arrived and does not match picture or description on website. There are slits on both sides of the dress in the torso exposing the full side of my boobs. The website shows fabric there. Additionally, the flower on the waist is a separate felt piece for me to clip on that is significantly smaller and not as full as pictured.
Contacted via support email 3x, no reply, websites states 24 hour response time and it's been over a week.

March 22, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Worst pants ever

Worst pants ever. They are supposed to be jeans but are some nasty polyester. They look hand made. Very disappointed. Never order from them. They are a scam.

April 16, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Rated 1 out of 5 stars

This company is a complete scam don’t…

This company is a complete scam don’t buy from here. I placed my order a month ago still hasn’t shipped I messaged them no reply nothing. I will will be suing them. It’s a complete scam!

March 10, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Rated 1 out of 5 stars

I ordered the same size in two…

Update - the "the response" that the company emailed me about was refunding me a measly $14 if I delete my comment. DO NOT buy from this website!

I ordered the same size in two different outfits and the bottoms were vastly different - one normal one was smaller. One of the items had holes in it. Contact customer service for a return and did not get a response.

April 7, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Rated 1 out of 5 stars

Horrible horrible clothing

Horrible horrible clothing. The dress was damaged with a big gauge in the hem and quality incredibly poor they said they would give me $3 back from the $95. Do not buy from here. I should have checked the reviews first.

Five months later they see this review and offer for me to keep the dress (which is in the garbage as it is unwearable) and that they would give me $10 to take this review down. I have requested a he full refund since April 2024.

April 11, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

We are sorry for the bad experience. We have contacted you by email to follow up on your issue.

Rated 1 out of 5 stars

Worthless company

Worthless company! What a mistake buying here!
They send me a defective product, and although they acknowledge this, they now refuse to provide a suitable solution. Instead, I can return the skirt myself and pay the high return costs myself.
Although I have asked for my money back several times, they refuse it. I will only get my money back once I have returned the skirt.
So one way or another, I'm the one with the extra costs.

April 4, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 1 out of 5 stars

Should be banned

I ordered and they sent me a fake tracking. USPS International has no record of what they sent me.
DO NOT PURCHASE I have contacted them and keep saying “be patient”.

February 15, 2024
Unprompted review
roschic.com logo

Reply from roschic.com

Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!

Rated 3 out of 5 stars

Love It! My new feather pajamas

SO SO SO CUTE AND COMFY. definitely recommend. Obsessed with my new feather pajamas! They're so soft and comfy, it's like cuddling a cloud! Plus, the little feather trim adds the perfect touch of cute. Express delivery was So fast too!

March 3, 2024
Unprompted review
Rated 3 out of 5 stars

Cute swimwear

seriously cute - like, heart-eye emoji cute! And they come in so many different options, you're guaranteed to find one that fits your vibe, whether you're a sassy bikini kinda gal or a flowy skirt-wearing mermaid.

March 12, 2024
Unprompted review

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