Rose & Seoul Reviews 

5
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty Product Supplier

Written by the company

Rose & Seoul is a UK‑based Korean skincare retailer dedicated to bringing authentic, high‑quality K‑beauty to customers who want effective routines without the overwhelm. We focus on curating gentle, results‑driven products sourced exclusively from verified UK distributors, ensuring every item is genuine, safe and fully compliant with UK cosmetic regulations. Our commitment to transparency and quality means customers can trust that every product we offer has been responsibly sourced and carefully selected. We specialise in creating thoughtful skincare sets that simplify routine‑building. Each bundle is designed with intention, combining complementary products that work together to support calm, hydrated and balanced skin. Whether you’re looking to soothe sensitivity, brighten dullness, refine texture or strengthen your skin barrier, our curated routines make it easy to choose products that genuinely suit your needs. At Rose & Seoul, trust and care guide everything we do. We ensure all our products display full Responsible Person compliance, work only with reputable suppliers, and pack every order with attention and care from our UK base. Our customers value our honest guidance, reliable service and the reassurance that they’re receiving authentic Korean skincare from a retailer who prioritises safety and quality. Rose & Seoul is more than a shop; it’s a curated space for people who want skincare that feels considered, effective and enjoyable. Our mission is to help you feel confident in your skin through simple, well‑designed routines and products that deliver real results


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(5)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful products, expert guidance and genuinely wonderful customer service!

I honestly couldn’t be happier with my experience with Rose & Seoul!

I opted for the the Glass Skin 5-Product Korean Skincare Set, and what really sets Rose & Seoul apart is the care, knowledge and attention that goes into helping you find the right products for your individual needs.

With my skin changing through menopause, I particularly appreciated the professional, thoughtful guidance in finding a routine that would support my skin rather than overwhelm it. It’s so reassuring to feel that someone genuinely understands your concerns and takes the time to recommend products that are right for you.

The products themselves are absolutely beautiful. Everything feels luxurious, carefully selected and of such lovely quality. I’ve already noticed an immediate difference from products such as the cleanser and moisturiser, and I’m really excited to see the longer-term benefits as I continue with the full routine. Most importantly, every product I’ve tried has felt wonderfully gentle on my skin barrier, which is something I really value.

The whole experience has been a pleasure, from the kind, helpful customer service and personalised advice to the beautiful packaging, thoughtful presentation and speedy delivery. You can really feel the care that goes into every detail.

What makes Rose & Seoul even more special is the genuine passion and care of the lovely ladies and family behind the business. It’s clear that this is so much more than simply selling skincare products to them. Their enthusiasm, knowledge and dedication to helping customers find what genuinely works for their skin shines through in every interaction. There’s such a personal, thoughtful touch to everything they do, and you really feel that you’re supporting a family business that cares deeply about its customers and the products it shares.

I wouldn’t hesitate to recommend Rose & Seoul, particularly to anyone looking for beautiful skincare with expert, personalised guidance.

Thank you for making the whole experience feel so special!

October 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great products for sensitive skin

I’ve been using these products for the past couple of months and I can honestly say my skin has never been better. I have Psoriasis around my nose and my hair line and since using these products I haven’t experienced it all! My skin is extra sensitive so I’ve always been really careful on what I choose, but my skin hasn’t reacted to these products so I’m super happy! Sometimes I even forget to put moisturiser on because my skin doesn’t feel dry at all! My pores are a lot smaller and my skin just feels more balanced all round. Will definitely be purchasing more of these wonderful products 😊

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have never met two ladies who are so passionate and committed to their clients. In such a short time they have proven their dedication to ensuring that all of their customers get a tailored and bespoke service! They are amazing ladies and the products are fantastic 😁

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Rose & Seoul products…

I started using Rose & Seoul products around 7 months due to the authenticity of the products as like many I’d wasted money on products stating they were from Korea but was scammed using various social platforms and they made no difference to my skin and the ingredients were questionable. The calming bundle I’ve been using has been a game changer my skin feels so much softer and dehydrated plus it has helped with my rosacea the instructions are super clear and the service is a firm 10/10 I cannot recommend higher and look forward to continuing my skin care routine as a women in her 50’s I certainly need products that work and these really do thank you Rose & Seoul for helping me on my aging journey (and helping to stop it)

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best Korean Skincare

Fabulous speedy delivery. I love the birch juice sunscreen. It’s lightweight, absorbs quickly and leaves a super smooth glowy finish.

October 1, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look