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RosemaryDoll Reviews 

2,146
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and match online descriptions perfectly. Many highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and responsive, providing excellent support throughout the process. People also appreciate the smooth ordering process, with products arriving well-packaged and communication keeping them informed about their purchases. However, some customers also noted issues with product durability or functionality, such as paint wearing off quickly, specific features not working, or items not lasting as expected. A few other people also felt that the ordering process could be problematic, mentioning long production or delivery times, and occasional confusion with tracking. Though some reviewers experienced excellent support, a small portion of people were dissatisfied with customer service, citing poor communication or unsatisfactory resolutions for issues.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing high satisfaction with the quality,... See more

Customer service

People report positive experiences with customer service, consistently highlighting its helpfulness,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as top-notch,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, attentiveness, and... See more

Order

Users describe positive interactions with the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really happy with the doll I received, it came exactly like how I optioned it and it looks fantastic just like the photos, the quality is top notch. The customer service is great and very helpful... See more

Rated 5 out of 5 stars

Rosemary doll is awesome. I ordered a doll which I thought at first was in stock but as it turned out it was not, however the team at rosemary doll took immediate action to produce the doll for me and... See more

Rated 5 out of 5 stars

Always a smooth transaction. Staff is very attentive and reply in a timely manner. Customer service is always very helpful. Products always arrive well packaged and without any problems.

Rated 5 out of 5 stars

Rosemarys is my go to for companion dolls. I have purchased several and they are very responsive to emails and any questions you might have, They have good contacts with all the manufactures and can... See more


Company details

  1. #2 of 22 best companies in Sex Toy Store
  2. #1 of 17 best companies in Adult Entertainment Store
  3. #2 of 5 best companies in Doll Store

About RosemaryDoll

Written by the company

RosemaryDoll: Ranked first in sex doll sales, ranked first in customer satisfaction – your top choice for authentic, high-quality sex dolls.

RosemaryDoll gives you the most realistic & best sex doll to satisfy all your wild fantasies! Build and customize your lifelike sex doll at RosemaryDoll!

🌴Summer Sale 2026: Epic Deals, Exclusive Rewards!

Written by the company

Extra 10% OFF Everything* Coupon: SU26
Now, we’re so happy to inform you that our 🔥 Summer Mega Sale 2026 has started! We have prepared unbeatable giveaways (Summer Sale Special Gifts – FREE 2ND HEAD, Free RosemaryDoll TPE/Silicone Care Kit ($99), FREE UPGRADE BODY ADD-ONS* & Premium Outfit For FREE) for you. In addition, every order will be offered an extra 10% discount!

100% Authentic Guarantee

Free Shipping Worldwide & 24/7 Support

Free Shipping Worldwide & 24/7 Support

RosemaryDoll is an international and professional adult doll vendor. We’re the officially authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as WM, YL, SE and etc.

All of the branded sex dolls you purchased on rosemarydoll.com are 100% authentic sex dolls ONLY. We have got authorization certificates from multiple TDF accredited manufacturers. Some manufacturers don’t provide certificates, but you can track all your orders from the original manufacturers. Also, we are an approved and verified sex doll vendor on TDF. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.


Contact info

ROSEMARYDOLL VIP CLUB

Earn points when you shop sex dolls, and get exclusive discounts!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,146)

574 reviews in the last 12 months

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Rated 5 out of 5 stars

I have ordered multiple times from…

I have ordered multiple times from RosemaryDoll.com and all my orders were filled very well. On the two occasions there were shipment damage issues, they were resolved quickly and satisfactorily. Candy helped me get a replacement for a damaged TopCy right away.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very honest and speedy

I was looking for a doll that was showing as in stock but when I tried to order it, I was informed by "Candy" that the product was out of stock but she would notify me when it was. A few days later, Candy informed me it was no ready. I then did order the doll and it was here in 5 days. #1, they could have taken my money first and then give me the news. But instead were very upfront and honest, that means a lot. Also Candy did follow up with me as soon as it was ready and the process as I mentioned was very smooth and speedy. Looking for my next purchase with Candy now!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer

First time buyer and the whole process was super smooth and easy, they were in touch with me throughout the process keeping me updated. The product is fantastic!!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

SE DOLL.

Rosemary Doll delivered in stock SE doll within one week. Doll is beautiful. But the body paint is already wearing or worn off in just 4 days. Paint on one nipple is half gone and the vagina color is completely gone.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service:

5 Star Service:
Sales and Service: Prompt and Up to the Mark. The team was constantly in touch with me and was very accomodating.

Delivery: Product was delivered in Mint condition. Since i live very close to their Canada warehouse my doll was delivered within 36 hours.

Aurora 2.0: I have had this doll for over One week now and it has been fun.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

A thank you to Candy and the Rosemary team

I ordered an SEDOLL and quickly realized I wanted to swap to a SHEDOLL, Candy helped me with the entire process! They were extremely helpful and added all the personalizations that I wanted and explained everything to me.

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

XT Doll arrived

XT Doll arrived, and she's absolutely stunning! I can tell she was made with love and care. Highly recommend the mechanical joint toes, OK articulated fingers, and movable eyelids.

Rosemary Doll is an excellent vendor, and great source of information for new doll buyers. 10/10!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had some issue with the initial order, their website did not have the most current inventory. However their support was very responsive (all messages were replied within 24 hours) and provided many option (one of them was to choose a different model, even more expensive ones), along with complementary items as an apology. Later, they also provide additional complementary item because of the shipping delay at US customs. When the main package arrived, it was in great condition. Overall awesome customer service.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with this company is so…

My experience with this company is so great after losing my fiancé seven years ago July I was difficult moving on from her death and it made me feel like I was gonna be alone for the rest of my life after knowing that she was stage four cancer but when I found Rosemary doll, I was inspired by what these dolls look like and I took a chance and I’m very happy because I have something that has mean to me and it feels makes me feel good and it worked out very well and I will definitely buy from again in the future thank you again Rosemary all for everything that you’ve done to communication up and told the sale from the sale to the the order being placed and then communication was perfect and the doll is perfect. Thank you very much. I appreciate your time.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, great delivery, I have nothing but good things to say about the team, they went out of their way to make sure I was cared for with my order and updated me all the way through. Thank you Sue !

June 3, 2026
Unprompted review
Rated 3 out of 5 stars

Shipping Habits need to Change

While Im happy with the doll the order process was a problem. Production took 7 weeks which I felt was a little too long. The real problem was the shipping. The doll spent 3 weeks in the box probably being jostled around when it got here the left ankle had a major indentation and there was some indentation on her back too. They really should be sending these dolls express. While they are packed very well, the less time they spend in the box the better. Overall I am happy with the doll but for this kind of money they should be sending them express delivery.

May 26, 2026
RosemaryDoll logo

Reply from RosemaryDoll

Dear client
3_week is within reasonable time frame for oversea transportaion. Duration of customs clearance is not predictable. We are sorry to hear some damage happened during the shipment. Your agent has contacted you for the repairing advice.

Rated 5 out of 5 stars

Discreet & Attentive

Great customer service. Very quick to respond, helpful, patient and reliable.

I've had to work through a few concerns and confusions along the way, but the customer support was spot on every time and I've been very happy with my purchase.

The quality of the products are top notch. Would definitely recommend.

April 30, 2026
Unprompted review

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