RoseShire Reviews 

2,874
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Horrible Experience… ordered for Valentine’s Day. No packages received. Called the number on line twice, no answer. Sent an email, responded that carrier shows order was delivered. Nothing after that.... See more

Company replied

Rated 5 out of 5 stars

I bought some roses for my sister's birthday. They came right on time and we're gorgeous. No buds, or dry petals. They looked just the image on the website which is totally unexpected nowadays. You ca... See more

Rated 1 out of 5 stars

Ordered flowers in April for my sister who is a registered nurse as a surprise for her birthday. Recieved an email that they'd be delivered on time despite the pandemic. They didn't show. Emailed, no... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my order! Even though we ran into an issue where the company handling the express shipping lost my order, Roseshire quickly came through. I contact Roseshire and unlike most compan... See more

Company details

  1. Flower Delivery

Written by the company

Order luxury rose arrangements online by the dozen with priority overnight delivery. Send beautifully, hand arranged roses that will arrive in our elegant boxes.


Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(2,874)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

order canceled?

They canceled my order and I didn't get the email until the day of delivery that I needed to send a picture of my driver's license. Never have I ever had to do that on any purchase. Seems like a scam to me. Either way I'll never order from here again. I have a phone number they could have called but no. They didn't. 0/5 stars.

February 12, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bad experience

Wasn't impressed with the forever roses. When they arrived one was torn so I asked for a refund or exchange. Took them 4 days to respond, finally got a return label and instead of sending me new roses the next day (since it was overnight shipping) it took them 5 days to give me the new roses after I wrote them requesting a refund. Those roses were still poor quality. Won't buy from them again.

September 17, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I didn't realize until the day before…

I didn't realize until the day before her birthday that my Goddaughter would be out of state on the day I originally picked to have flowers delivered to her. The Roseshire team helpfully found my order before the shipment went out and was able to get the address changed in minutes. I REALLY appreciated you fixing my mistake and making it so easy!

September 14, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Beautiful

These roses are absolutely beautiful and outlast all other roses.

September 1, 2020
Unprompted review
Rated 3 out of 5 stars

Pros and cons

I bought the Beauty and the Beast set for my sister's birthday. I paid overnight shipping to receive them on a Friday.
FedEx is a terrible shipping company and I wish there was another option. I didn't receive the flowers until Monday.
However, when I let Roseshire know about this they quickly and without hesitation refunded me the cost of the shipping.
The packaging itself was beautiful and the card was lovely. The flowers themselves left more to be desired. They had already begun to wilt and one had mold growing on it. This may be attributed to the shipping and having the flowers sit in Indianapolis for 12 hours and then in Buffalo for 2 days. Overall I would say I was mildly disappointed. Given the price of the product, I would have expected something close to perfection.

September 1, 2020
Unprompted review
RoseShire logo

Reply from RoseShire

We are sincerely sorry for your recent experience with Roseshire. We have reached out to follow up on your experience. We look forward to hearing back from you and appreciate your feedback. Thank you!

Rated 5 out of 5 stars

Our experience with Roseshire Roses was…

Our experience with Roseshire Roses was superb. The flowers are gorgeous and the Disney themed packaging is fantastic. The whole presentation is well thought out. If you are looking for the perfect flowers for that special occasion. I would highly recommend them.

August 29, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

The quality of the flowers it’s not…

The quality of the flowers it’s not good especially not for the price roses look basically almost dead like they have a day left they’re all big like old it’s just not worth it. Might as well just order flowers from a local florist however the customer service was good.

August 19, 2020
Unprompted review
RoseShire logo

Reply from RoseShire

We are sorry about this experience. We would like to contact you but there is no Order Number provided here. Can you please contact us at help@roseshire.com ATTN: Edward. We would like to speak with you regarding this experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look