Horrible Experience… ordered for Valentine’s Day. No packages received. Called the number on line twice, no answer. Sent an email, responded that carrier shows order was delivered. Nothing after that.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered flowers in April for my sister who is a registered nurse as a surprise for her birthday. Recieved an email that they'd be delivered on time despite the pandemic. They didn't show. Emailed, no... See more
Company replied
Very pleased with my order! Even though we ran into an issue where the company handling the express shipping lost my order, Roseshire quickly came through. I contact Roseshire and unlike most compan... See more
Quality of Roses are amazing, they are still fresh as new. Had to call the customer serivce because the delivery misplaced our package and Roseshire acted very quick to track it down and was able to... See more
Company details
Written by the company
Order luxury rose arrangements online by the dozen with priority overnight delivery. Send beautifully, hand arranged roses that will arrive in our elegant boxes.
Contact info
1341 Galaxy Way, 94520, Concord, United States
- 855-474-2574
- help@roseshire.com
- roseshire.com
3.5
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t receive my order
August 8, 2020
Unprompted review
Reply from RoseShire
After investigating this shipment, the shipping company has concluded you package as stolen. We have reached out to you regarding this matter. We hope to hear from you soon!
Advertisement
Great product
August 8, 2020
Unprompted review
My girlfriend LOVED her flowers
My girlfriend LOVED her flowers. Thank you
August 8, 2020
Unprompted review
My girl absolutely adored these roses
My girl absolutely adored these roses. She is a big nightmare before Christmas fan and the quality was great and the detail of the coffin was on point. Absolutely loved them and worth every penny of your a true fan or collectors.
August 8, 2020
Unprompted review
Perfect for Disney Fans
Box came in early on the designated date and looked and smelled amazing.
August 8, 2020
Unprompted review
Advertisement
The quality of the roses is worth the…
The quality of the roses is worth the money and delivery went smooth.
August 8, 2020
Unprompted review
The flowers seemed a little beat up so…
The flowers seemed a little beat up so I was a little disappointed.
August 8, 2020
Unprompted review
Reply from RoseShire
Thank you for taking a moment to speak. We apologize for this experience. You are still within our 5 day guarantee. Our Customer Service Team has reached out to you. We hope to hear from you soon!
My wife loved the roses
My wife loved the roses. And the other lady's were jealous. Thank you very much.
August 8, 2020
Unprompted review
Advertisement
Very pleased
Very pleased with the customer support team for replacing the roses I purchased for my mothers birthday.
A special thanks to Edward for assisting me with the process.
August 8, 2020
Unprompted review
Such a great gift!
August 7, 2020
Unprompted review
Ordered from Roseshire for part of my…
Ordered from Roseshire for part of my wife’s anniversary gifts. The entire order went smoothly and though I was nervous about the shipping everything arrived on time and in good shape. The packaging is great as well as the flowers. Quality in every aspect of the product. Would recommend to anyone who wants to gift their special someone a special gift.
August 7, 2020
Unprompted review
Excellent product AND customer service
Excellent product AND customer service! I will be ordering again in the near future!!
August 7, 2020
Unprompted review
Advertisement
I’am very disappointing and dissatisfied with the arrangement that I ordered on August 4th that was delivered in Dallas Tx, I paid an overpriced amount for the arrangement and I expected nothing but t
I’am very disappointing and dissatisfied with the arrangement that I ordered on August 4th that was delivered in Dallas Tx, I paid an overpriced amount for the arrangement and I expected nothing but top quality!! The roses were not fresh, wilted and we’re dying at the tips. I’am requesting another arrangement be delivered or that I be issued some sort of refund. My name is Briza Rodriguez and I can be reached at 830-421-0271 I will wait On your Response. Thank you
August 7, 2020
Unprompted review
I wanted the flowers for myself...
August 7, 2020
Unprompted review
Excellent service
Excellent service, delivery, packaging, and everything Wonderful as always.
August 7, 2020
Unprompted review
ordered from hear multiple times
ordered from hear multiple times, always arrives quick and employees are quick to respond if there are any questions or issues.
August 7, 2020
Unprompted review
Advertisement
The person that i got it for really…
The person that i got it for really loved them.
August 7, 2020
Unprompted review
Ordered black and they sent red
Ordered black and they sent red.
They fixed the order!
August 7, 2020
Unprompted review
Reply from RoseShire
We are sincerely sorry for your recent experience with Roseshire. We have reached out to follow up on your experience. We look forward to hearing back from you and appreciate your feedback. Thank you!
Fed Ex delivered a damaged box of 24…
Fed Ex delivered a damaged box of 24 fresh roses. I sent some pictures to Roseshire and they sent a new arrangement out the next day. They stayed true to their guarantee, earning my trust 😉. Flowers were gorgeous.
August 7, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.