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1211 6th St Ste 600 PMB #128, 78703, Austin, United States
3.4
7 reviews
Hasn’t replied to negative reviews
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I am pleased to write about my experience with Roses Truly because they are the real deal! My package did not arrive initially due to some shipping mishaps, which had me very concerned that I was scammed smh, but they responded with urgency and great customer service! The item was resent and showed up as advertised. Satisfied customer here!!
I placed my order on Feb 7. I could understand the Valentine’s rush. I could even understand some travel issues. But it’s now Mar 14, and my order has bounced from San Bernardino to Los Angeles, 2 times now. I live on the East Coast. After emailing the company twice, to two different email addresses, I’ve only been sent back an apology and my same tracking number. No explanation, no attention given as to why it may have taken this long. No accountability, and no assurance that it will be taken care of. Submitted a claim to my bank for a refund. I would consider this business fraudulent at this point.
Although the shipping took a bit longer than anticipated, the wait was worth it. I ordered two Valentine Roses for my unsuspecting wife. Each rose was beautifully decorated with LED lights and wonderful bright color! I recommend this product to anyone who wants to brighten there significant others life!!
I ordered on Feb 2, 2026 and still haven't received. Have contacted them several times and they keep telling me it's in transit.
Package arrived undamaged and support was helpful when I reached out to them. Would recommend.
The rose was exactly like it was advertised .the rose made it in one piece and no damage. Shipping was a little long but expected with customs and warehouse
My wife loved this gift. The product was packaged well
I would purchased this again
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