roslandgold.co.uk Reviews 

64
•
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

At the moment of writing this I am in the process of trying to sell my gold back to Rosaland as Ive had my gold for more than 6 years The communication is great when you're buying so let's see what t... See more

Rated 5 out of 5 stars

I’ve noticed how strong gold has been performing recently, and a few friends encouraged me to start holding some physical gold myself. I came across Rosland’s advert and decided to give them a call.... See more

Company replied

Rated 5 out of 5 stars

Very straightforward transaction with Jamie from Rosland capital. He was able to provide me with all the necessary information for the transaction I was interested in making, and made sure things went... See more

Company replied

Rated 5 out of 5 stars

I have been a client with RoslangGold since several months now. My Agent has been very helpful since from the start, clear and professional. He has been updating me on the investment on frequent bas... See more

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Contact info

3.6

Average

TrustScore 3.5 out of 5

64 reviews

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No recent history of asking for reviews

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3.6

All reviews

(64)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Rosaland, So Happy! Knowledgeable brokers!

I am an avid collector of coins and have been for years - I was searching for a 24 karat Queen Elizabeth new effigy coin for quite a while being that only 63 of them exist , I was lucky enough to call in Rosland at the right time who swiftly processed the transaction and got the coin sent out to me within a few days… thanks you Rosland and Luke for such a great edition to my collection.

June 20, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

My experience with Rosland uk

Edward and his junior college callum were great help when I was first moving into gold.

May 16, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Brilliant Customer Service With A Smile

From start to finish the customer service provided by George was outstanding. I had never bought gold before and needed some guidance. George was so professional and polite, so easy to talk too and he answered all my relevant questions. My order arrived so quickly and was beautifully packaged. George kept me up to date on my order even ringing me with the Royal Mail tracking code. I am so impressed by the very high standard of service I will be back again. I now know I can trust Rosland. George's enthusiasm is brilliant and it brings a smile to your face. Thank you George for looking after me, you made the difference. From Theresa in Chester

May 9, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Excellent service from Michael

Excellent service from Michael. Provided me an informative brochure about the different services offered, and gave strong recommendations on the allocation of my budget. Will definitely be recommending to my family and friends. Thank you Michael.

April 24, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Had a call out the blue the other day

Had a call out the blue the other day, was a bit skeptical at first but had a great conversation with one of the junior associates. Managed to send a brochure to me, very informative well mannered company to deal with. Excited to see what the future brings!

April 25, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a pleasant and postive review. Rosland values its customers highly and is pleased you have had a positive experience. Kind regards, Team Rosland

Rated 5 out of 5 stars

Great experience with Michael

I had a great experience with Michael, a junior associate at Rosland Capital. His service was outstanding, starting with his politeness and helpfulness during our conversation. Michael gave me a detailed brochure with valuable information about their services and offered helpful budget allocation suggestions. He even connected me with senior Charles associate to refine my investment strategy. I'm impressed by his dedication to providing excellent customer service. I'm eager to explore more investment opportunities with Rosland and will recommend them to my family and friends for their simple, effective, and secure investment options. I'm excited to continue my investment journey with them.

April 25, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave a review. The team do their best and it is nice that they are recognised for doing so. Thanks again and we hope you enjoy your purchase.
Team Rosland

Rated 5 out of 5 stars

Recently liaised with a junior…

Recently liaised with a junior associate. Alfie was very informative and was able to help with my query quickly and effectively.

Amazing customer service!

April 24, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave a review. The team do their best and it is nice that they are recognised for doing so. Thanks again and we do hope you enjoy your purchase and return again.
Team Rosland

Rated 5 out of 5 stars

Spoke to Charles

Spoke to Charles. Lovely boy, extremely helpful and informative and made my experience a pleasure.

April 22, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave a review. Charles is a nice guy so it is welcome that he is recognised for being so. He is very knowledgeable on the products and enjoys sharing information.
Thanks again and we hope you enjoy your purchase.
Team Rosland

Rated 5 out of 5 stars

Great experience

Talked with Pedro about getting the King Charles coronation soveriegn and i couldnt be happier with the purchase, was delivered in due time looks lovely cant be happier with the purchase.

April 11, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave such a pleasant review. We are pleased you are happy with your purchase and we hope to hear from you again soon.
Team Rosland

Rated 5 out of 5 stars

Great company to work with

Spoke to a Junior associate the other day and was kind enough to send me a brochure. Very informative and knew the ins and outs of what they were talking about. Great company to work with

April 18, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave a review. The team do their best and it is nice that they are recognised for doing so. If you see anything in the brochure you like please give us a call back!
Kind regards,
Team Rosland

Rated 5 out of 5 stars

I have found my 'navigator' nothing but…

I have found my 'navigator' nothing but kindness, informative, inspirational and considerate throughout our transactions. This has been very reassuring to myself especially when I can be quite irrational. The service has always been prompt and explanatory if there is any delay which rarely happens.

April 7, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave a positive review. The team are very knowledgeaable on the products and subject and all do their best to share what information is relevant - so it is very appreciated that they are recognised for doing so.
Thanks again for leaving your review and we hope you enjoy your purchase.
Team Rosland

Rated 5 out of 5 stars

I’ve been investing with Charles Denby…

I’ve been investing with Charles Denby at Rosland uk since 2019 and have great confidence in the team at Rosland uk.

April 4, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you so much for taking time to leave a review. Chaarles is very good with all his customers, many of whom retrun again and again. He is very thaankful for receiving such positive feedback. Thanks again and we hope you enjoy your purchase.
Kind regaards,
Team Rosland

Rated 5 out of 5 stars

This was my first time investing in…

This was my first time investing in gold and the process was made very easy thanks to Edwards help and advice. I can't wait to see what the future holds!

April 4, 2024
Unprompted review
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Reply from roslandgold.co.uk

Thank you for taking time to leave a review. The Rossland team all do their best and it is nice that someone takes time to feedback their own positive experience.
Thank you again and we hope you enjoy your purchase.
Team Rosland

Rated 1 out of 5 stars

Bullying and downright rude behaviour

Since I was pressurised into buying some gold coins, the guy that sold me them has simply not stopped pestering, and pressurising me, to buy more.

He is a goddamn nuisance, arrogant, and downright rude.

Had I known this pillock was going to be constantly like that, I simply would have put the phone down on our first call.

DO NOT GET INVOLVED WITH ROSLAND GOLD

Your life will become a nightmare!!!!

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

I wouldn't give this company a one…

I wouldn't give this company a one star. Total sham of an organisation. I purchased £4000 of coins in 2017 and then a further £3800 in 2020. I was told repeatedly by them that the value of my coins had gone up by a few % each year and they contacted me on a few occasions over the years trying to sell more, but I refused. Just recently I tried to sell them (buy back option with Rosland Gold) and they have offered me £4,508!!!. Their customer services/buyers accused me when sending the coins back to them, that they were in "poor condition". I had never ever touched them! and kept them in a secure safe for years & they were in the exact same condition. After several emails, they then stated that the "boxes" were in poor condition, again fundamentally untrue as they have never been touched for years!. They're stating that due to the condition of the boxes, it has somehow resulted in me making a loss of £3,300 on this!!. I will now be taken this up with all the relevant authorities here in the UK & USA

November 20, 2023
Unprompted review
Rated 1 out of 5 stars

Do not contact this company

Do not contact this company. I made that mistake in 2016 and they are still calling me in August 2023. I never bought anything from them. Explained I was only interested in bullion and not coins sold for multiples of the gold spot price. Ignorant sales staff are synonymous with Rosland Gold.

August 22, 2023
Unprompted review
Rated 1 out of 5 stars

Please do not buy anything from this…

Please do not buy anything from this company. They sell vastly overpriced 'collectable' coins. Over the space of two years they contacted my 79 year old Father and encouraged him to purchase over £60,000 of gold, silver and platinum coins telling him his investment would so be worth £100,000. I have had them independently valued at £25,000. They offer a buy back service which they do not honour and have ignored my emails. disclaimers on the website protect them from fraud. Buyer beware coins retail at £5500 are only worth £500. Any reply to this review asking me to contact the company will be a lie to try and make they look legit. Disgraceful company

August 14, 2023
Unprompted review
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Reply from roslandgold.co.uk

This is incorrect! Nothing on the websie is £5,500 but worth £500. A ridiculous claim. How these false reviews are allowed only Trust Pilot knows.

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