ROSOKI  Reviews 447

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

This is my 2nd purchased, previously it’s only took 2 months to arrived. However, for the 2nd purchase it’s took some time maybe due to current circumstances. Purchased in Feb’21 & arrived safely in M... See more

Company replied

Rated 4 out of 5 stars

I placed and order in April and received my package a month later. Quality of necklaces were great. My daughters absolutely loved them ❤ I was a bit disappointed to be honest though. I was supposed... See more

Company replied

Rated 5 out of 5 stars

BEST JEWELRY PURCHASE EVER. Literally. I took a chance on this company after seeing an AD on Instagram and my expectations were beyond exceeded. I’ve now placed 5 custom orders and they’ve all come ou... See more

Company replied

Rated 1 out of 5 stars

if i could give this 0 stars, i would. i ordered in SEPTEMBER 2020 & didn't receive my items until FEBRUARY 2021. customer service was no help either. they just kept reassuring me that they were corre... See more

Company details

Written by the company

Custom jewellery made to last.


Contact info

3.4

Average

TrustScore 3.5 out of 5

447 reviews

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Rated 5 out of 5 stars

I ordered a gold initial anklet and gold initial necklace

I ordered a gold initial anklet and a gold initial necklace. I love the gold initial anklet its super cute good weight on it. The necklace i also loved its light weight very cute. I would definitely order more jewelry from here no need to worry about it not being what u wanted they look exactly like the picture !!! <3

January 23, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review! Glad you love your pieces. Lots of love x

Rated 5 out of 5 stars

Got my necklace for my girl

Got my necklace for my girl, she loved it! Necklace looked better than I was expecting nice and strong too. Thank you!

January 23, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your lovely review. Lots of love x

Rated 4 out of 5 stars

Necklace and anklet

I’ve received my necklaces and anklet today and I am so pleased with the outstanding quality. My coworker at work and customers really loved the necklace on me today at work ❤️ If you’re looking for cute and affordable customizable necklaces and anklets you should look into buying from rosoki and the shipping did take a bit of time since it comes all the way from China but it’s worth the wait! Trust ✨

January 23, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your lovely review. To get our custom necklaces to our customers as fast as possible we ship these straight from our factory :) Lots of love x

Rated 5 out of 5 stars

the necklace i got was in very good…

the necklace i got was in very good condition and it also didn’t take to long to get it , overall a great product enjoyed it very much.

January 22, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review! So glad you love your necklace. Lots of love x

Rated 4 out of 5 stars

Delivery took forever but great look

Delivery took forever but product looks exactly like the advertisement. Just waiting to see if it holds up to all the standards it puts up in the ad. (no discoloration, etc.)

January 22, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review. All our pieces are gold plated over stainless steel and are 100% hypoallergenic which means no green skin or rashes, and is tarnish and rust free. Lots of love x

Rated 5 out of 5 stars

The matching necklaces 🥰

The matching necklaces I ordered me and my partner took a little longer than expected to arrive but was well worth the wait and came in really good quality! He was super stoked once he saw it in person! I would definitely order another one as a gift in the future.
Thanks

January 22, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your lovely review. Custom necklaces take a little longer as these are made to order. So glad you love your matching necklaces. Lots of love x

Rated 5 out of 5 stars

Custom necklace

The necklace I ordered my partner turned up a little longer than expected but was well worth the wait and was really good quality I was super stoked once I seen it in person! I would definitely order another one in the future.
Thanks

January 21, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your lovely review. Custom necklaces take a little longer as these are made to order. So glad you love your matching necklaces. Lots of love x

Rated 3 out of 5 stars

Very satisfied

Very satisfied. High Quality jewelry. Prettier than I expected.

January 20, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review :)

Rated 5 out of 5 stars

Love it

The necklaces are really special, pretty and delicate.
The shipping took so long because of the pandemic.
But the costumer service are really approachable and helping.
I recommend buying from Rosoki.

January 20, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review! Lots of love x

Rated 1 out of 5 stars

SCAM

Made my order on Sep 15 2020 and I have STILL have not received and it’s 01/20/21. I thought they were legit but looks like a SCAM!! Don’t waste ur time w them.

January 20, 2021
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Reply from ROSOKI

Hey! Thank you for your review. Unfortunately there was a delay in our September orders which we communicated with our customers via email. Please send us a message on Instagram so we can look into your order for you x

Rated 5 out of 5 stars

Worth It

It looks super cute me and my boyfriend love this!

January 19, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review! :) x

Rated 5 out of 5 stars

So pretty

It looks so pretty, such good quality I love it so much and I’ll wear it everyday. It did take a while to get delivered but definitely worth the wait.

January 18, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review. Lots of love x

Rated 4 out of 5 stars

No complaints but Transportation could…

No complaints but Transportation could be better!

January 17, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review. As mentioned on our website some delays can occur and unfortunately are out of our hands. Lots of love x

Rated 5 out of 5 stars

Great Quality!

Very cute, affordable, and good quality!

January 16, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review x

Rated 5 out of 5 stars

Great prices & Amazing Quality:)

Ordered all the way from the US and I absolutely love the necklaces that I ordered. I gave them to my best friends for Christmas and they loved their zodiac signs. They are definitely an great price & I would for sure order again for super cute and good quality necklaces in the future! :)

January 15, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your lovely review. Lots of love x

Rated 1 out of 5 stars

Good product, terrible company.

Honestly love their products which is the only reason there even is a star. Shipping is dreadful. Should say at least two months shipping...I understand due to Covid and the holidays there was a severe delay in shipping, Although I could have at least been updated considering the necklaces I ordered were Christmas gifts. I just received them today 1/15/21 .... which leads me to my second issue. Customer service. There simply is none. Barely any response, and they made me contact usps in regards to my package. They couldn’t even help me. Lastly, I mentioned earlier these were Christmas gifts..they didn’t even put them in a box?! Are you kidding me... I was excited to order from them a second time to give them another chance. Shouldn’t of even bothered.

P.s. I saw rosoki replied that gift wrapping isn’t available....that’s not what I meant. I received my first order of two necklaces in two grey jewelry boxes ..In which that I placed that order during spring time...

January 15, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review :) I am sorry to hear your order took longer than expected to arrive. I can see your order was placed at our busiest period. Please note that as your order contained custom name necklaces they have a longer processing time as all our custom pieces are made to order. We mention all this information on our shipping page. We currently don't offer gift wrapping - if gift wrapping was available it would be mentioned on our website :) x

Rated 4 out of 5 stars

Great products and in great condition

Great products and in great condition, only situation with it is the delivery and shipping. Takes time but worth it in the end.

January 15, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your review. As mentioned on our website some delays can occur which are are out of our hands. Lots of love x

Rated 5 out of 5 stars

I recently received my Old English Name…

I recently received my Old English Name Necklaces. They look just like the picture. The price is right and the quality is there. I actually bought them as birthday gifts and my friends love them just as much as I do. This order took about 3 weeks, not to shabby at all and I live in California USA. I definitely will be ordering some more of their products soon!

January 14, 2021
Unprompted review
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Reply from ROSOKI

Thank you for your lovely review. Lots of love :) x

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