Made three orders altogether. Returned items twice. One wasn’t the right choice, the other - the right size. Both returns went smoothly. Orders were also executed in a timely manner. Site experience w... See more
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See what reviewers are saying
As always Rossignol products never disappoint. Top quality, fine design. The order placed was delivered relatively fast, the product was packed with care and the parcel itself was solid enough to tac... See more
Handling of orders is fast, goods were sent quickly. But when there were hickups with Fedex, handling is slow. I have known for two days the goods are lost. Fedex confirmed it. What next? I am not tot... See more
If one is looking for the best quality ski and ski boots, I recommend this brand. Probably they don’t need a recommendation at all, since it is already a well-established brand in the ski community,... See more
Company details
- Winter sport Store
- Activewear Store
- Clothing Store
- Outdoor Clothing and Equipment Shop
- Outdoor Sports Store
- Winterwear Store
Written by the company
Rossignol was born in the French Alps in 1907. Icon of the past, symbol of the present; Rossignol, inspired by our roots and our exceptional historical heritage, builds the future every day.
Contact info
Rue Louis Barran 98, 38430, Saint-Jean-de-Moirans, France
- https://www.rossignol.com/contactus
- www.rossignol.com
4.1
Great
708 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality products
Great quality products e.g. ski goggles, trainers, snow boots. Top notch. Great service.
June 2, 2026
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Nice design and hyper quality!
May 21, 2026
Kept in touch with progress of the…
Kept in touch with progress of the order , so I was always aware of how the order was progressing
May 12, 2026
Stylish and functional
May 3, 2026
Excellent service.
March 23, 2026
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Professional and service minded
After I placed my order, Rossignol introduced a new discount campaign, so instead of returning my newly placed order, they gave me the same discount without hesitation. Very professional and service minded. Thanks!
March 17, 2026
Unprompted review
You have well respond to our problem…
You have well respond to our problem and we thank you very much for this.
February 22, 2026
Missing parts - excellent service
After a crash I had to adjust my boots and lost some screws/parts. The customer service team of Rossignol assisted me in a very friendly and efficient way and did send me the parts quickly. Thanks again for all your help!
February 7, 2026
Unprompted review
I bought the Rossignol Staci Pearly…
I bought the Rossignol Staci Pearly woman’s ski jacket January 2025 and it did not even last one season before it started to rip. The stitching on the front is coming apart. Rossignol does not stand behind their products and refused to do anything. I will never buy from this brand again. For the cost, do yourself a favor and invest in a different brand that actually stands behind their products.
January 22, 2026
Unprompted review
Reply from Rossignol
Dear Client, thank you for sharing your feedback.
We are sorry that our Warranty team could not reply positively to your request.
After a thorough review of the pictures you provided us of your jacket's stitching, we determined the condition was consistent with natural wear (and tear) rather than a manufacturing defect. Natural wear falls outside or our warranty coverage. However, please do not hesitate to contact our Warranty team back if you need any further clarification.
Best regards,
Rossignol Team
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Very efficient and quick
Very efficient and quick. I had the ski boots in very few days here in Spain
February 18, 2026
Awful service they don’t care
Sent me someone else’s order. Wrong item.
Sent them packing slip with other persons details on.
They then wanted me to unpack and send a photo.
They then wanted me to return… but wait 14 days for a refund and refused to send my order out and said I’d have to place it again.
I will never use this firm again.
Avoid guys
February 2, 2026
Unprompted review
Reply from Rossignol
Dear Client, we are sorry about your order's inversion, we deeply apologise for this mistake.
Our CS will get in touch with you to confirm that we will issue the refund of your order as soon as we see that you shipped your return, in order to minimize the inconvenience caused.
We remain at your disposal,
Kind regards,
Rossignol Team
all good and very comfortable
January 22, 2026
Everything is beautiful and expertly…
Everything is beautiful and expertly crafted! Deliveries are always fast and return easy and the company is correctly with the customers!
January 23, 2026
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Great company and really impressed with…
Great company and really impressed with their range of products.
November 20, 2025
PERFECT PERFECT PERFECT
November 20, 2025
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IT IS IMPORTEN TO TRUST THE COMPANY
This was the först time I order something from you but with the good result I am sure I skall cone back
November 21, 2025
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