Rosslyn Car Parts Ltd Reviews 

Absolutely amazing service! They reply extremely fast and the parts are exactly as described, top quality! I am 100% satisfied. If I could, I would give them 10 STARS! Highly recommended, you can trust them with your eyes closed!

Ref : BY12433253
im very disappointed with the service I’ve received regarding my recent part order. The item was due to arrive on 24th April, and as of close of business on 29th April, it still hasn’t turned up.

I’ve made multiple attempts to resolve this — I emailed requesting tracking details to Hazel and received no response. I also spoke directly with a representative named Adam, who assured me that he would follow up with an update. Unfortunately, no update has been provided, and I’m still left without the part.

This lack of communication and failure to deliver on promises is extremely frustrating. I currently have a vehicle off the road and a mechanic waiting to carry out the work, all of which is now delayed because of this situation.

As a customer, I feel let down and inconvenienced. I would expect much better communication and reliability. I hope this issue is addressed urgently, as the current experience has been very disappointing.

Update as of today: 19.6.2026

The company did eventually send out the part I ordered. However, after waiting several days for dispatch and delivery, I was unable to delay the repair any longer as I needed my car back on the road.

In the meantime, I sourced the same part from another supplier at a slightly lower price. They sent it by next-day special delivery, and I received it promptly. My mechanic has now fitted the part, and the car is running perfectly.

As a business, I'm sure you can appreciate that when a vehicle is off the road, customers often cannot afford extended delays. Unfortunately, this meant I had to purchase elsewhere to get the repair completed.

The part you supplied is no longer required. It remains unopened and packaged exactly as it was received. If you would like it returned, please email me a prepaid return label, and I will happily send it back to you.

Thank you.

Very good service, the part they sent was an exact match to the original, it took a week to arrive but I think that was mainly due to the easter holiday.
The boot mechanism now works perfectly again.
If I need any more parts for the Jag, I will be trying this company first.

Best kr cards

Ordered a part in December, returned and received by them on 5 January, despite numerous calls and emails the refund was not processed. Had to raise a dispute with my bank before they would refund the money. They were shocked that I'd done so and said "cancel it the bank will take the money". Well of course they would its was my money! Absolutely useless company and would highly recommend not using them!

I recently ordered several car parts from **Rosslyn Car Parts Ltd** through their website and overall I’m pretty happy with the experience. The site is easy to navigate and has a *huge range of products*, from filters and brake pads to more specialist items, and often cheaper than what you find at big high-street retailers.

I placed my order without any issues and got regular updates. Delivery was *prompt* and the items arrived in good condition and exactly as described — which isn’t always the case with some parts sites!

Customer service was helpful when I had a quick question about compatibility, and they pointed me in the right direction. My only minor gripe was that stock availability wasn’t obvious until late in checkout, so I had to wait on one part a bit longer than expected. All in all, though, it was a good experience and I *would use them again*.

Amazing service! Delivery time was sooner than expected. The advisor I spoke to, Adam kept me updated until I received my part.
Would definitely recommend if you’re in need!!

Company product in genuine prize

Best for good and best

Seriously overpriced for a Mazda Original part.
The tailgate lock mechanism on my Mazda broke.
The local Mazda dealer wanted around £450 inc vat.
Tried a part search engine to see if I could get a better price. The enquiry went to Rosslyn - as well as others.
Rosslyn Car Parts Ltd quoted me over £700 for the exact same part!
In the end I managed to get the same brand new part from another well known original parts supplier for almost half the Rosslyn price at just below £360- with full Warranty etc.