This dress is not as described, which was cotton jersey plus stretch. It is 95% polyester plus stretch and looks very shiny in bright light. This is quite annoying because it's a perfect fit and v... See more
Company replied
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Review summary
Created with AI, based on recent reviews
Reviews shaping this summary
Thank you for the prompt order delivered. I realised I had ordered two dresses by mistake & immediately emailed asking for dress number two, for which I’d paid by changed to blue size 16, alas dress... See more
Company replied
Advertising, Exelent. Ordering, Easy. Delivery, confusing. I received a message to say my parcel would be delivered to a local shop. I am old and not good with technology but I spotted this and... See more
Company replied
I was confused by being sent two different tracking numbers neither of which could be found in the system at first. My goods however arrived safely and in reasonable time. Unfortunately the fit was un... See more
Company replied
Answered by reviewers
Created with AI, based on reviewer opinions
Company details
Written by the company
Welcome to Rosyday As a new fashion brand, Rosyday has the best designers and high quality manufacturers committed to providing you with the finest fashion items.
Contact info
London, EC1Y 8SY, London, United Kingdom
- cs@rosyday.co.uk
- rosyday.co.uk
3.1
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ladies tops
Yes. Loved the tops.
Different colours but same as previous two.
Very cosy to wear
July 8, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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Still waiting for items to arrive
Still waiting for items to arrive. Only 2 items have got to the UK, the other 2 are just setting off from china
July 14, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
I didn't realise the order was coming…
I didn't realise the order was coming from China, i was lead to believe it was a British company, i wouldn't of ordered if it was clearly stated so i will not order again from this company, i am still waiting for delivery
July 14, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for keeping you waiting for so long.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
From start to finish it was very easy…
From start to finish it was very easy to order and choose the colour there were plenty to choose from and in my size. The top is so soft plenty of room and is very flattering
July 9, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Good service
After checking my measurements I ordered a bikini via the Facebook link.
It arrived just under 2 weeks of placing my order. The quality is fantastic.
I recommend using this company just check your size against the chart.
June 30, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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First time using this company and found…
First time using this company and found it easy to order what I wanted and 10% off with my first order. Looking forward to receiving the order.
July 13, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Perfect size & the material is so soft
Perfect size & the material is so soft. Just ordered 2 more.
Very prompt delivery.
July 10, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Return policy is so bad !
Return policy is so bad that I think it is close to "illegal". Three emails are already sent to request their RMA (whatever it is :) and no response so far. I suppose I will be emailing them every day during the 30 days return policy and then they will say "Too late"
I am considering taking the matter further. Such retailers should not be operating in this country!
July 14, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Very poor quality dress
Very poor quality dress. Impossible to return as they delay replying to emails. DO NOT waste your money buying from Rosyday
July 13, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
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Swimsuit
The swimsuit I purchased from you is lovely but I haven’t yet received the vests with built in bras which is why I can only give you 4 stars.
July 13, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Not received order!
July 13, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Transaction date 20th June 2026 €60.24 …
Transaction date 20th June 2026 €60.24 Why have I not received this order. Please explain .Thank you.
June 20, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
These tops are better than expected
I have received my order and I'm very happy with it. I have realised I should have ordered the next size up but that's my fault, they do fit but I would have liked a little more room to move. Friends have complemented them and the quality is excellent. I will be ordering more.
July 3, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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I've tried to return an item with all…
I've tried to return an item with all the info they've requested as not the colour I expected. Sent three emails and no return label as yet.
July 13, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
The first top was good l ordered two…
The first top was good l ordered two more both were not as good asthe firstThey were meant to be the samesize but were much bigger and material was awful not at all satisfied.
July 12, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
I'm sorry for the inconvenience caused to you
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
good customer service
Shipping was prompt, items of good quality and overall good customer service. I ordered a UK16 and found the material to be stretchy and clung to my curves rather than the soft drape shown on the models so I asked for and received a satisfactory refund. Might order next size up
July 2, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
My order experience
It could have been my phone but trying to place the order wasn't easy. I also find that I have 2 the same colour and not 2 different colours.
July 12, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for any inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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Having sent five emails requesting instructions first returns, I don’t need to send them back if I accept part payment! Not good enough. The two items are not like the photos.
Having sent five emails request
July 5, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Terrible service
Four weeks since I ordered and informed this morning that it's only just left China! Two more weeks to delivery. Money was taken 2 weeks ago though. When I go on my account it says I haven't placed any orders! Summer will be over by the time I get the dresses.
July 11, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
Need to return item but only offered…
Need to return item but only offered half the value of the order
July 9, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
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