This was my first time ordering online from rough cuts. The website was easy to navigate through, the order i placed for my gran daughter, arrived quite quickly, and the query i had was dealt with pr... See more
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I've found the staff and service very good.. considering the order was put in over the Easter holiday weekend it was acted on promptly and we got our uniform in time once they resumed after the break,... See more
Excellent customer service. I called and enquired before ordering, then placed my order online as store is closed until 12 April. A staff member called me back after receiving order having noticed tha... See more
Staff in store are rigid and unhelpful. Select items only available online and not in store. Purchases made online cannot be returned in store. Receipt missing from package delivered and staff refused... See more
Company details
Written by the company
Rough Cut Casuals is the Online Store for the School Uniforms business that has been our passion for the last twenty five years. During that time we have perfected all the items of the school uniform and accessories. We now invite you to Experience our Quality.
Contact info
United Kingdom
- roughcutcasuals.co.uk
4.4
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service and speedy delivery
Excellent customer service, great store in Islington and always helpful with sizing/stock.
Online ordering is nice and easy. Speedy delivery always.
April 16, 2025
Unprompted review
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First Time Customer
This was my first time ordering online from rough cuts. The website was easy to navigate through, the order i placed for my gran daughter, arrived quite quickly, and the query i had was dealt with promptly
June 17, 2025
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Delivery came with no complications and…
Delivery came with no complications and on time
April 28, 2025
I was disappointment regarding the…
I was disappointment regarding the recent delivery of my order. Despite clearly specifying West House as the shipping address in my order, the package was mistakenly delivered to East House.
This error has caused unnecessary inconvenience and could have been avoided by double-checking the address details before dispatch. I strongly urge your team to take greater care in verifying delivery addresses in the future to prevent similar mistakes for other customers.
May 2, 2025
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School jumper and PE top
Ordering was easy on line and delivery was free and came in 3 working days
March 7, 2025
Friendly staff and very fast delivery…
Friendly staff and very fast delivery very helpful great service overall
January 2, 2025
Amazing customer service
Amazing customer service. Excellent communication and super quick responses. Ordered previously and received uniforms quickly, but your assistance today needs a shout out for excellence!
January 2, 2025
Unprompted review
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Missing item
November 7, 2024
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Excellent happy customer 👍
August 2, 2024
Excellent online customer service from the…
Excellent customer service from the online order we made- called me back swapped a size out and ended up delivering to the shop to make sure we could collect it-very happy
July 31, 2024
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