RouteNote Reviews 

They were very quick to answer, which is rare in this industry :) Best service I've had so far. Thank you!

I’ve over all had a great experience with Routenote. I see a lot of people complain about response times, it can take a while to get responses from support or get your releases moderated, but Routenote is centered more so around making releasing music more accessible. They have a small team, so you can’t really expect fast response times. If you’re looking for something fast, you should probably go elsewhere. You have to consider the crazy amount of AI slop they’re having to deal with, especially since bots don’t have to risk a moderation fee or anything.

I don’t really have any problems with wait times, especially since Routenote is hands down the best free distributor out there.

I’ve found the support staff to be very helpful, especially the one called Tasha (if that’s a real name). I’ve dealt with awful service a lot, and it’s refreshing to not have to go through bots or support that just don’t have the power to escalate anything. Once you get in contact with support, things tend to move pretty quickly.

Excellent and fast support! The RouteNote team, especially Lucy, was very helpful and professional in guiding me through the Official Artist Channel (OAC) process. My channel 'Maestro Falcão' is growing, and having this kind of support is essential for independent artists. Highly recommended!

Releases over a month just in review, not even counting the following distribution time, just genuinely baffling and unheard of, AND THEN THEY REJECT IT FOR ABSOLUTELY ABSURD REASONS, pretty much useless support, and genuinely one of the worst websites I've ever used, can't upload WAV for some reason it must be MP3, and the artwork must be EXACTLY 3000x3000 px for some reason not more nor less, and the earnings are honestly really suspicious

I have been using RouteNote to distribute my music for a while now, and the experience has been exceptional. Their platform is user-friendly, and the distribution process is straightforward. A special mention to their customer support team—they are incredibly helpful and always resolve queries efficiently. Highly recommended for any independent artist looking for a reliable distributor!

I strongly advise against using RouteNote.

The platform is painfully slow when it comes to music approvals, but that’s only part of the problem. Customer support is practically nonexistent. I currently have two open support tickets — one has been sitting there for over a month without even being opened, and the other hasn’t received any response for 5 days.

There’s clearly no control over customer service. In fact, it feels like there is no real support at all. Their AI “help” is completely useless — it has no authority and cannot assist with anything that actually matters.

If this is how things work at the very beginning, it raises serious concerns about more critical issues, especially payments. It’s hard to trust a service with your music and potential earnings when basic communication fails this badly.

Think twice before using RouteNote. You might end up dealing with delays, frustration, and a complete lack of support when you need it the most.

It's great because It helps artist such as my self an opportunity of distribution, prices of subscription are reasonable. Website everything works fine. Just that the android app still needs upgrading but I rate it 5star

They reject your submissions but don't say why. They only give you a generic list of what it might be. Save yourself the trouble and use distrokid or any other distrobuter

This platform doesn't accept AI music
They leave your music in "In Review" status for months and if you open a support request they will say you breached their policies.
Even if you released music of same stly elsewhere loads of times using other platforms
They will not tell you this
They respond only with copy/paste

YES YES YES FIRST SONG ON APPLE MUSIC MY MOM IS ON APPLE MUSIC IM SO HAPPY IM GONNA GET MUSIC CHECKMARK

Excellent customer service as always. Rowan and the entire RouteNote team have been very helpful right from the start - distribution of my music up to transitioning my YouTube channel as Official Artist. Thank you very much.

From first time ( 3 years at today) basically and gratis service is wonderful to use for publication, really easy to read and interpretative data of tracks already in stream. In case of delay or problems with your publication, the customer service is ready to respond at your request and/or explain where is the problem and what you to for resolve ( your every time speak with a person ❤️ not BOT or IA)

Is very good app

the company is good.they are giving free distribution oppurtunity.

They are very professional, they also have detailed information on each and every step needed, and helping with every request with a very personal touch. I strongly recommend them

Excellent service.at first I had problems releasing my songs, but they helped me via email and gave me the solution. Very grateful.

I had login issues. Kyle from support provided an amazing support. I happened that I was entering my email address instead of my user name.
Kyle also helped me on how to get my music published with other distributors to Line Music. Thanks again Kyle.

Fast Response in Agents

Very understanding and capable of helping me with my problems. They always send very kind and professional emails which contain very relevant and useful responses to my often self-caused problems.