Royal Reels Casino Reviews 

176
•
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

Hello to whoever is reading this , My name is Sharon Anderson I have been playing on royal reels over five years, then early this year in February I won my winnings for the amount of $1200.00 , then... See more

Company replied

Rated 1 out of 5 stars

got perma banned and winnings forfieted for absoutley nothing maybe lost so much to cover what i won than they can tell us off there ripping scammers be ware and just play instore casinos cause there... See more

Company replied

Rated 1 out of 5 stars

Spent thousands with little to no return, obviously not regulated, free spin bonuses never pay, compaired to regular clubs etc pokies it just seems like a total rip and i am so stupid for consistanly... See more

Company replied

Rated 1 out of 5 stars

I made a.withdrawal didn't recieve as I gave wrong bank details got incontact with casino.They requested 3 months of bank statements on witch is refused to send it did send first page of statement sho... See more

Company replied

You should know

1.8

Poor

TrustScore 2 out of 5

176 reviews

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4-star
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1-star

No recent history of asking for reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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1.8

All reviews

(176)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

First 5 minutes I won the grand which…

First 5 minutes I won the grand which was 14k. I couldn't believe it was real money because of all the terrible reviews I read on here. I lost half of it and cashed out half. Money was in my bank account 3 days later. I only started with $300. I am so shocked at how much I won instantly. Yes I've lost a lot since then though but the casino is legit, I got my money into my Australian bank account and I'm hoping to win again on the site!

July 18, 2024
Unprompted review
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Reply from Royal Reels Casino

Thank you so much for sharing your experience with us! We’re thrilled to hear that you hit the Grand Jackpot so quickly and were able to cash out your winnings smoothly. We always strive to provide a safe and transparent gaming experience for all our players, and it’s great to hear that your withdrawal was processed successfully. Best of luck, and we hope to see you winning again soon!

Rated 1 out of 5 stars

ABSOLUTE CON ARTISTS

One star is too good for this site.This site is nothing but a scam, you will not win anything on this site, impossible to spin Into bonuses. If you pay for it you won't even get back 10% of the bet.
Don't waste your time or money!!!!

May 10, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Greg,

I’m really sorry to hear that you’ve had such a negative experience with our site. We strive to provide a fair and enjoyable gaming environment, and I regret that we didn’t meet your expectations.

Our games use a certified Random Number Generator (RNG) to ensure that each spin and outcome is completely random and fair. We understand how disappointing it can be when things don’t go as hoped, and we want to investigate any specific issues you might be facing.

Could you please provide your account username or email address so we can look into this further? Your feedback is important to us, and we’re committed to addressing any concerns you have.

Thank you for bringing this to our attention.

Regards,
Royal Reels

Rated 1 out of 5 stars

Royal reels is nothing but a scam money…

Royal reels is nothing but a scam money takes forever to be paid out and if you have pending withdrawal can’t seem to win a dollar haha and also don’t buy into the bonuses need 30x to take money out

May 7, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Zac,

I’m sorry to hear about your experience and understand your frustration. We aim to provide a fair and transparent gaming environment, and it’s important to us that you feel supported.

Our games use a certified Random Number Generator (RNG) to ensure fairness, and we have strict policies in place for withdrawals and bonuses. The 30x wagering requirement for bonuses is a standard practice in the industry.

To assist you further, could you please provide your account username or email address and any specific details related to your pending withdrawal? This will help us investigate the issue and work towards a resolution.

Thank you for bringing this to our attention. We are committed to addressing your concerns and improving your experience with us.

Regards,
Royal Reels

Rated 1 out of 5 stars

Personaly know a few mates waiting for…

Personaly know a few mates waiting for payouts .
Been 2 weeks now
Clearly a scam

April 12, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Nathan,

I’m sorry to hear about the delay in payouts and understand your frustration. We take claims of delayed withdrawals very seriously and are committed to resolving such issues promptly.

To help us investigate this matter, could you please provide the account usernames or email addresses of your mates who are also experiencing delays? Additionally, if you could share any specific transaction details, it will assist us in looking into the situation more effectively.

Thank you for bringing this to our attention. We are dedicated to ensuring a fair and reliable experience for all our players and will work to address any issues as quickly as possible.

Regards,
Royal Reels

Rated 1 out of 5 stars

Been told this was a good casino but from…

Been told this was a good casino from family but for me Just bad experience snd Slow Customer Service. spent over 2k here havnt really won anything. Asked for free spins normally a casino gives you like 10-20 free spins if you spend a little. So I give the casino a 1/2 star use to be good when payid was available. Don’t play here unless you wanna burn your money thanks fam.

March 18, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Jerone,

I’m sorry to hear that your experience hasn’t met your expectations. We appreciate your feedback and understand your frustration with the slow customer service and lack of wins.

Regarding the free spins, we aim to offer promotions and rewards that provide value, and I’m sorry if this wasn’t reflected in your experience. We’re also looking into the concerns you’ve mentioned about our payment options.

To help us address your concerns and improve, could you please provide your account username or email address? This will allow us to review your situation and work on any issues with our customer service or promotions.

Thank you for bringing this to our attention. We value your feedback and are committed to making improvements.

Kind regards,
Royal Reels

Rated 1 out of 5 stars

Hello

Hello, my name is Fabio. I already saw that everybody has suffer the same as i did. In this site since you have some profit you will not be able to withdraw your money, they just want to keep with what is yours, i will make complaints everywhere i can for no one be scammed buy this royalreels site, we just want to have fun playing in this casinos, but the only thing they do is stole clients money. Waiting for a 235$ withdrawal and have more 400$ on the account. Just the worst site i ever played.

February 25, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Dilan,

I’m really sorry to hear about your experience and the difficulties you’ve faced with your withdrawal. We take issues like this very seriously and aim to provide a fair and enjoyable gaming experience for all our players.

To help us address your concerns, could you please provide your account username or email address, along with any details related to your pending withdrawal? This will allow us to investigate the situation thoroughly and resolve any issues you’re experiencing.

We appreciate your feedback and are committed to resolving this matter as quickly as possible. Thank you for bringing this to our attention.

Regards,
Royal Reels

Rated 1 out of 5 stars

Worst site I've ever played on!!!!!

Worst site I've ever played on!!!!!! Do not waste your money on this site!!!! I've been waiting for my payout for over 3 weeks now and they continue to reject my withdrawal and not tell me the reason why. I'm sure they just want me to play my winnings but that's not going to happen!! Their so called "team" they have to review the issue with are pathetic and dont do their job properly!! This site needs to be taken down!!! They are unfair and are good to take take take but not good at giving what's rightfully yours!!! I have withdrawn from many sites and there is no site as worse as this one!!!! Please don't ever play on this site!!!

February 24, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Maisie,

I’m truly sorry to hear about the frustration you’ve experienced with your withdrawal. We aim to provide a fair and transparent service, and it’s concerning to hear that your withdrawal has been delayed.

To help us look into this issue, could you please provide your account username or email address? This will allow us to investigate the situation and determine what might be causing the delay.

Has there been any progress or resolution since your last communication with us? We want to ensure that your concerns are addressed and that you receive the support you need.

Thank you for your patience, and we are committed to resolving this matter as swiftly as possible.

Regards,
Royal Reels

Rated 1 out of 5 stars

I’m going back home now and I’ll text…

I’m going back home now and I’ll text when I’m

February 15, 2024
Unprompted review
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Reply from Royal Reels Casino

Hi Sharika,

Have you experienced any issues on our site, if so, could you kindly provide us with more details and your account information in order for us to look into it?

Kind regards,
Royal Reels

Rated 5 out of 5 stars

Royal reels casino is a real deal casino is the greatest site to join…

Royal reels is a great site to join they have real fantastic fun exciting games that get U sitting rite on the edge of ur seat ...wins r endless payout are real and quite fast any were between 3 hours and 5 days $1 bet won me $2500 a $0.20 bet won me $ 250 I'd say best site around I think so do my friends and family well I got to go play my game at royal reels till next time sign up and enjoy $$$$$$$$¢$$$$$$$$$$$$

February 17, 2024
Unprompted review
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Reply from Royal Reels Casino

Thank you for your enthusiastic review! We're glad you're enjoying the thrilling games and that you've had some impressive wins with us. We take pride in offering fast payouts and a variety of games that keep the excitement going. It’s great to hear that your friends and family are also enjoying Royal Reels. Best of luck with your next session—we hope the winning streak continues!

Rated 1 out of 5 stars

Absolutely waste of money

Absolutely waste of money, they do not value their players, they won't reward you for playing there, I have never won or came close to winning, I am a long time online player and have played in many casinos online, and this is by far the worst casino to waste your money!
A good casino is 1 that values their customers and appreciates them spending their money at their establishment, many will reward you and offer or give cashback personal bonuses because you have spent money there, this casino just takes and won't give back, not even once.
I closed my account with them 5 min ago and will never go back, I have a realible, Fanta casino I always play in so I'll stuck to them, they reward their players, and value them and I have also won plenty there aswell, so I feel their games can be trusted unlike royal reels, please to be scammed playing there, they just take and games I believe may not be as legit as they claim they are.

February 17, 2024
Unprompted review
Rated 3 out of 5 stars

I've lost the fun, but was extremely happy for about 2 months last year, Royal reels was a easy sign up, easy play, and I enjoyed it, then payID stopped and so did the fun, from login, freezes .

I was enjoying the Royal reels experience extremely, and payID stopped so did the fun, I have to do payments 2 or 3 times before it's successful, it freezes constantly and I don't know what happened but my account was selected to remove payID and I was notified afterwards, I hope it doesn't happen everyone but I really don't want to play the other sites pokies the best was Royal reels. Just hope it's going to be a better year in 2024.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

Scam website.

I had deposited on the 11th Jan. Then I won $800, still haven't received my money. The business keeps saying another 3-7 business days. Do not bother spending your money with this company. They are thieves.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD AND A SCAM

Royal reels hired a company which has stolen money and account details from its customers and doesnt acknowledg there fault.. and now wont even pay u if u have won.
This site is rigged beyond belief, not only is it impossible to get a win more then 25% of the bet size. But when you buy a feature you are lucky if u get 5x your bet size ($100buy $5 retrurn)
You are better off going to a casino or pub as the odds are better of you winning than this site.
Avoid this site at all costs. Unless you want to throw ur money down the toilet very fast. Legal action needs to be taken against them

January 27, 2024
Unprompted review
Rated 1 out of 5 stars

Do not risk your money

Do not risk your money. It's not even considered gambling when you don't receive the payout after winning. You can say goodbye to the $50 you deposited. Even if you were lucky enough to change that $50 to $150, your withdrawal request will magically be completed but have no funds in your bank account.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

ROYAL REELS 3

ROYAL REELS 3.

BEWARE of this SITE THEY ARE A SCAM! Won a few thousand over a couple of days and while they did honour the wins they also withdrew up to $1700 over several debits ranging between 30 - $90 never saw a cent back.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

2 Withdrawals never came and hasn't…

2 Withdrawals never came and hasn't come this is unfair to honest players i had one withdrawal on the 18th and another on the 19th both never came and they say completed will not be going to them again if i dont get my withdrawal all up over 1.2k

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Withdrawal not paid out yet... i hope its as simple as YET...

Never had a problem with this casino. Infact the main (almost only) casino i use anymore.. Withdrawals and deposits never an issue. However i withdrew $7k 14th jan.. it sat there for close to 48hours, i thought sweet. Usually its in your bank account with a few hours after that...
Its now Half an hour til its the 18th jan. Havent been able to contact them.. look in transaction and game history... not a single thing on the 14th.. search history for the game i won on. Nothing. I hope this is simply due to whatever is causing delays on their deposits or something... 🤷🏼‍♀️Have planned to use most of it on medical/health related costs. I really hope they pay! Never been an issue in the past 🥺 so why now

January 14, 2024
Unprompted review
Rated 2 out of 5 stars

Withdrawal not payed

Withdrawal not payed. I took a withdrawal out Saturday just gone and still haven't seen it, I have sent some many emails but no response and chat is no longer available to me. Be very careful

January 17, 2024
Unprompted review

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