RoyanusaReviews 

I placed an order on May 25 2026 - Royanusa charged my credit card the next day for the full amount. As of July 3rd, not only have I not received the merchandise but I have no way of contacting them. Every lead I get just runs me around in circles!

Royanusa thought they were going to rip me off Bad news for them I got all my money back from my CC
We're pleased to let you know that your dispute has been resolved. Your conditional credit is now permanent. There's nothing else you need to do.
We included the below transaction details for the dispute on card ending in 5277 for your reference.
Transaction Details
Transaction Date
05/16/2026
Dispute Details
Dispute Date
06/27/2026
Transaction Amount
$69.66
Merchant/Description
ST-THIRTY THREE DENVER CO
Dispute Amount
$69.66
Dispute ID
D-640878270626

This Company is a scam. They fraudulently take your money with no intention of providing the goods. As they are a chinese company clearly they think they can get away with it.
I have now read the other reviews who all have had the same experience. I have no less than 40 emails from their scam help centre.
I am now taking this up though my credit card provider. I am also raising the issue with our trading standards and The advertising Standards agency.
I am also raising the issue with State Administration for Market Regulation (SAMR): the Chinese equivalent of trading standards.
This company advertise extensively on microsoft games that should have been a warning in itself.
A report to microsoft will follow but I will not hold my breath on that one.
Others reading this may wish to email their help centre the izzy one Inundate them and tell them that you are sending reports to all the above especially the Chinese standards.
However to all other readers AVOID this company like the plague.

Everything happened the same as the last 8 reviewers. No-one seems to want to help. The transport company Aramex, tracking company Trak17.com, and most of all the seller. Apparently my parcel (from what I can make out) is one day it's missing, the next it's been attempted to deliver, then delivered and put in the letterbox (on a Saturday? and if it was I'd like to know how they planned to fit 10 shirts into my letterbox). I don't know why they are allowed to still advertise. It's been about 30 days now, so I guess I'll give up. Which is what they want anyway. DON'T BUY FROM THEM!

Ordered from their site may 18th. It's now June 27th and we still haven't received the order. They said it was delivered but it never was. They said they could try to redeliver if we gave them an extra $15.00 for shipping. Then they said they'd refund the the money. Well still haven't gotten money. What a complete scam

All the other posts reflect my experiences
Not delivered. ONE BIG SCAM..... AVOID

Product not received. A complete scam. I even fell for the scam to pay extra for shipping protection.

WARNING!!!!

I made a purchase May 16, 2026, and still do not have my order. It looks like I threw my money in the toilet. Lesson learned..... Don't be like me

Read this bullshit from "Caroline":

Dear customer:
Hello!
Firstly, thank you very much for your patience and we deeply apologize for not being able to reply to you earlier.

Our aim has always been to provide customers with a satisfactory shopping experience, so we have been actively following up on the status of this order. Unfortunately, the logistics company has rejected our claim application, and we are unable to obtain corresponding compensation from the logistics company to compensate you.

However, you are our important customer and we have applied a solution for you: if you still want the item, according to the reshipment requirements, the customer will need to pay a shipping fee of $15. Don't worry, the reshipment shipping fee will be deducted by $15 from the order you originally paid for. You don't need to make any additional payment, and once you confirm the need for reshipment, this shipping fee will not be refunded. Based on your previous purchase, the item is no longer in stock. We have contacted the supplier and the earliest delivery time is 25 days later.
We sincerely look forward to your reply and will arrange it for you as soon as we obtain your consent.
Caroline Brown

Total scam. No goods ever delivered

This company is a scam. They give you a fictitious Tracking no. and fictitious updates for month after month. You contact 'Izzy' who is also an imaginary person, and claims 'delivered'. When you contest this, she asks for an additional $15 to pursue an investigation.
DO NOT TRUST THIS COMPANY OR BUY ANYTHING FROM THEM>