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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and design of the products, with some noting the excellent materials and craftsmanship. The customer service is frequently praised, with several individuals highlighting specific representatives for their responsiveness, helpfulness, and dedication to resolving issues. Ordering is generally considered easy, and many are satisfied with the delivery times, especially considering the international shipping. However, some people were dissatisfied with the product descriptions, finding that the actual material of the shirts differed from what was advertised, often feeling like polyester instead of natural fibers. There were also concerns about sizing, with some finding shirts ran larger or smaller than expected, or that the sizing did not conform to US standards. A few customers experienced issues with order accuracy, receiving incorrect items or incomplete shipments, and some noted that delivery services could be slow or problematic.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the excellent quality,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While many customers praise the easy ordering... See more

Quality

Users describe ambiguous interactions with quality. Many consumers praise the very good quality, fantastic... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the incredible, helpful, and... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers report smooth purchases and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Order review shows details of the item order blacked out in email confirmation page. After product delivery delay message sent to me, I went to their delivery status page and entered my email and ord... See more

Rated 3 out of 5 stars

Be aware that Royaura is a Chinese company. The products ship out of China using sketchy delivery services. The shirts are cheaply made with thin nylon material and the fit is a bit large and baggy.... See more

Rated 4 out of 5 stars

The quality and presentation of the products is excellent . I do get confused on pricing and sales items but that may be just me . Also keeping up with the status of order is sometimes difficult on th... See more

Company replied

Rated 2 out of 5 stars

Purchase and delivery went smoothly. It’s the shirt itself, and how it is presented online, that is the problem. The website says the shirt is linen, made from 100% natural fiber. That’s a lie! The la... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Custom T-Shirt Store

Written by the company

About Royaura.com Royaura was founded out of a desire to change what menswear brands look and feel like in 2021. Since its founding, with professional customer service, we are developing rapidly in global scope, winning recognition and trust from customers throughout the world, especially North America


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 24% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Nice Shirts from Royaura!

The shirts are really nice. They have a nice feel and fit well. They wash well too. My husband really likes the shirts and gets lots of compliments.

June 29, 2025
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Rated 2 out of 5 stars

One of my orders they sent me the wrong…

One of my orders they sent me the wrong size of shirt, test back and forth never got an answer on how to send the wrong shirt back and get the correct size. That is why I have not order anything from your company. Also prefer to speak to a live person. Thanks Roger

April 29, 2026
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Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Royaura. Their shirt selection is beyond vast, and the quality is always good and very reasonably priced. I am constantly getting questions about where I get them. It can take a while from ordering to when you get the merchandise, but that's a small price to pay. They keep you informed of where you are in the delivery process and customer service is terrific. I'm so glad I discovered this place online.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality shirts

Great quality shirts. I get so many positive comments when I wear the shirts out to dinner. Also, the team at Royaura are great to work with, Cathy being my go to person.

April 29, 2026
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Rated 5 out of 5 stars

All good

All good. Ordering was easy and I enjoy the clothes. Sizing on one order was off but it was quickly resolved.

October 22, 2025
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Rated 4 out of 5 stars

The communication is excellent and I…

The communication is excellent and I appreciate the continued discounts to reward loyal shoppers.

The only frustrating aspect is the amount of time it takes to ship my product and then the time it takes the product to get to me. Otherwise, I'm very happy.

February 19, 2026
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Rated 5 out of 5 stars

Royaura is a great company to do…

Royaura is a great company to do business with..Everything was nice and easy..No problems with delivery etc..It is always a pleasure to deal with a good honest company who takes care of their customers..A good company makes sure their customers are happy with their products...Royaura has gained another loyal customer/client

May 15, 2025
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Rated 5 out of 5 stars

I love shirts from Royaura

I love shirts from Royaura! My husband and son-in-law do too! I’ve been very please with the high quality product, it’s well made, fits to size. I always find the perfect shirt for every occasion. I just purchased shirts to celebrate Americas 250th! I love them. I have referred others to their site and will continue to order from them.

April 1, 2026
Unprompted review
Rated 2 out of 5 stars

Order took way too long to be delivered…

Order took way too long to be delivered and I was very disappointed with the quality of the shirt itself. The stitching was very sloppy and the fabric was also very low quality. Color and style are good, but I would not recommend it to anyone.

April 29, 2026
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Rated 1 out of 5 stars

A dreadful customer experience

Had a problem with an unfulfilled order, but Royaura would not answer my many emails. I tried calling, but the voicemail box was full.
In the end I had to ask my bank to cancel the transaction.
Royaura has still not acknowledged any of this.
So no more business from me, which is a shame as the shirts are good.
- Cas of Sydney

November 1, 2025
Unprompted review

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