Delivery took almost two hours to arrive and was cold when it eventually arrived. Usually a good restaurant where I both dine in and order take away regularly. Do not want to use any more
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Hello, As an International buyer i wanted to send a gift to my relative in Stockholm. I face a slight problem with the Website after the payment (Fatal Error). But you investigate and found that... See more
I've sent multiple emails to check on an update on my order. I have received no reply. I have even posted on the website under my order and nobody has replied to me. I still haven't received my order.... See more
Everything was perfect, service was quick and things were so so organized. Will definitely always order from you. Thanks for the extra gifts too!
Company details
Information provided by various external sources
Försäljning via postorder och internet handel av matvaror, hushållsredskap som är köksutensilier. Bolaget ska bedriva e-handel av matvaror och därmed förenlig verksamhet. Branchen: detaljhandel pa internet & postorderhandel och med brett sortiment.
Contact info
Skalbaggestigen 5, 125 51, Stockholm, Sweden
- +46700955221
- care@rozana.nu
- rozana.nu
Hasn’t replied to negative reviews
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Delivery took almost two hours to…
Delivery took almost two hours to arrive and was cold when it eventually arrived. Usually a good restaurant where I both dine in and order take away regularly. Do not want to use any more
No update from the company
I've sent multiple emails to check on an update on my order. I have received no reply. I have even posted on the website under my order and nobody has replied to me. I still haven't received my order. It would be nice if the company could reply to me with a delivery date.
One of the best Sweden based online shops for middle eastern products
large and varied collection of Syrian and middle eastern products, very satisfied with products quality and service.
Hello,
Hello,
As an International buyer i wanted to send a gift to my relative in Stockholm. I face a slight problem with the Website after the payment (Fatal Error).
But you investigate and found that i already paid for my items and you delivered them thankfully.
I do appreciate your professional action to solve problems and hope to deal with your website (Rozana) all the time.
Thank you
Very good and fast delivery
Everything was perfect
Everything was perfect, service was quick and things were so so organized. Will definitely always order from you. Thanks for the extra gifts too!
Every thing is fine
Every thing is fine, but need enhancement at basket modifications.
Good and fast.
Excellent service
so far so good
All worked well 👍👍👍
Great customer service
Great customer service, and great selection of delicious food!
The service was amazing
The service was amazing, very good packaging and quick & fast door delivery. Everything was perfect!
Thanks and keep the good work!
Good pris fast delivery
Best Arabic online shop
The best Arabic online shop! Always get small gifts with My order! And they Always get something new in to the shop, so they Always have more and more items!
Love it! And also ships Quick to Your home! Rozana is great! Mashallah!
Thank You so much!
Highly recommended
👍👍👍👍👍👍👍👍👍👍
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