RRR.LT | Ovoko Reviews 

63,818
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,429 reviews, reviewers had a great experience with this company. Customers consistently appreciate the remarkably quick delivery times and find the online platform very straightforward to navigate when searching for various car components. Many individuals frequently mention that ordered goods are securely packaged and reliably match the descriptions provided on the site. People also note that the ordering process is smooth, offering multiple payment options and helpful service support. Some reviewers were not happy with their purchases, noting that certain delivered items arrived visibly damaged or failed to match the correct vehicle specifications properly. Consumers additionally shared concerns regarding occasional issues with receiving wrong parts or encountering unexpected defects on products.

What people talk about most

Product

Consumers find product experiences to be highly mixed and inconsistent. While many reviewers praised items... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Quality

Users describe ambiguous interactions with quality, reflecting mixed customer experiences. While many... See more

Order

People report ambiguous experiences with order processes, highlighting a division among consumers. While many... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and reliable support. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery service was great the parts arrived in two days, not counting the weekend. The downside, the EV charger cable i received was damaged, which was not shown in the ad photos. Fortunately... See more

Rated 5 out of 5 stars

I ordered a spare wiper motor for my tesla during our vacation trip more than 1000 km from home. I found a seller in the same country who had a motor in stock since tesla could not support my fast eno... See more

Rated 5 out of 5 stars

Very easy to order and multiple ways and options to pay. This was my first order, just to see how, and if, it worked. I really did. With the large supply of different kind of parts, I probably use t... See more

Rated 5 out of 5 stars

Information regarding the item was fine, and payment and shipping went smooth. I will definitely search here for parts next time I need them.


Company details

  1. Used Auto Parts Store
  2. Auto Parts Market
  3. Software Company

Written by the company

Reusing is the future, and Ovoko is steering the way. Our mission is to create a sustainable, circular economy for used car parts, making them easily accessible and affordable for buyers while reducing environmental impact. With cutting-edge software, marketplaces, shipping, and analytics solutions, we connect quality used parts with satisfied customers across Europe. Our journey began as a humble spreadsheet in a Lithuanian town in 2016. Since then, Ovoko has transformed into a thriving platform, uniting millions of used car parts with happy buyers. Explore our marketplaces: rrr.lt, ovoko.pl, ovoko.it, ovoko.fr, and ovoko.fi


Contact info

4.2

Great

TrustScore 4 out of 5

64K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(63,818)

2,170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Items as described

Items as described. Delivery as scheduled. The worst thing is the abusing delivery price. Even for a big dimension item, 270€ is 2much.

July 18, 2026
Rated 4 out of 5 stars

The good and the bad

The delivery service was great the parts arrived in two days, not counting the weekend.
The downside, the EV charger cable i received was damaged, which was not shown in the ad photos.
Fortunately, the engineer's where able to repair it, ohterwise i would have sent it back.

July 18, 2026
Rated 2 out of 5 stars

I ordered engine

I ordered engine, that had an hidden defect. seller refuse this defect and says it`s delivery fault. I spent 275 eur for fixing defect and don`t want to return the whole engine, but just compesation for elimination of the defect.

July 19, 2026
Rated 1 out of 5 stars

Broken return system and zero customer support!

I am trying to return an item from Ireland. The courier has already arrived but left without the package because your system generates a completely broken return label link that shows a server error "Отсутствует параметр url". Your chat bot and social media accounts are useless and keep sending me automated links to a non-existent file. I am stuck with a parcel and no support. Please manually email me a working PDF return label immediately!

Order ID: 8847117
Return ID: 852721

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fair dealing

Fair dealing, communication, willingness, notice of differences compared to the photos in the advertisement and excellently packaged goods, against damage

July 20, 2026

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