RS Express Parking Reviews 47

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the service for its convenience and efficiency, making airport travel much easier and stress-free. Many people highlight the helpfulness and politeness of the staff, noting their positive attitude and timely service. The user experience is frequently described as seamless, with many appreciating the quick drop-off and pick-up process directly at the terminal. However, some customers expressed dissatisfaction with certain aspects, such as delays in car delivery and issues with communication regarding pick-up locations. A few people also reported concerns about the condition of their car upon return, including an unpleasant smell and other issues related to its state.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the convenience and efficiency,... See more

Staff

Clients share positive opinions on staff. Many customers praise the staff for being friendly, polite, and... See more

Location

Reviewers highlight ambiguous aspects of location. Some customers appreciate the convenience of being dropped... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the service to be very... See more

Based on these reviews

Rated 4 out of 5 stars

So back last night. Our flight going out was 6am and we were not in last night until after midnight. So times were very early and late. I also emphasised that we had a 2 year old with us. All went bri... See more

Rated 5 out of 5 stars

Amazing experience from start to finish. Very helpful 👌 even our flight was delayed we rang the guys to explain and there was no problem, they said ring when your flight has landed and they will... See more

Company replied

Rated 5 out of 5 stars

Really great service. Dropped car off right outside departures and met them there again coming home. Very polite to deal with. Will definitely use the service again


Company details

  1. Valet Parking Service

Written by the company

RS Express Parking provides convenient, secure, and affordable Meet & Greet parking services at Dublin Airport. Our professional drivers handle your car with care while you travel stress-free. With 24/7 customer support, competitive pricing, and a focus on reliability, we ensure a smooth start and end to your journey.


Contact info

4.0

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Exactly as Described

Exactly as described. Parked outside terminal 2 and RS rep met us and took car. On return rang RS when we arrived at baggage belt. When we arrived outside terminal 2 after a short wait our car was returned to us. Would be happy to use again



April 16, 2026
Unprompted review
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Rated 4 out of 5 stars

So back last night

So back last night. Our flight going out was 6am and we were not in last night until after midnight. So times were very early and late. I also emphasised that we had a 2 year old with us. All went brilliant. While the driver was 10 mins late on the pick up, he was there last night when i walked out and a joy to see him as it was pouring rain. . I was extremely happy with the service. The driver was friendly and polite. A great service and I will definitely use this company again. Annette

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I have used this company several times

I have used this company several times.
Its so handy, you just pull in to the airport and they come straight away to pick up the car, when you return you just ring them and they come to meet you.
I'll definitely use them every time I'm going away.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service. Dropped car off right outside departures and met them there again coming home. Very polite to deal with. Will definitely use the service again

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service!
Polite and courteous staff.
Drop off/ pick up was a breeze! It’s so so handy. Literally drop and go.
Timely and professional.
Will definitely use again 😬

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Super service

Excellent service.
A contact number was provided for the driver so I was able to communicate directly with him. Timely & smooth service. Took all the stress out of parking & saved time. More importantly my car was safe. I will definitely avail of this service again 👍

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorised car used while in their…

Unauthorised car used while in their care.

I used this company for airport parking and unfortunately had a very concerning experience.

While my car was in their care, it was driven multiple times over a period of several days without my permission. My vehicle’s tracking system showed it leaving the airport area on a number of occasions, which was very worrying as I had left it expecting it to be securely parked.

The company did acknowledge that this happened and initially agreed to provide compensation. However, after agreeing this, they stopped responding to my calls and messages and the matter has been left unresolved.

I would strongly advise others to be cautious when leaving their vehicle with this company, as my experience involved unauthorised use of my car and poor follow-up in resolving the issue.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, slight delay at drop, 30 minute delay at collection despite sending text updates & calls pre & post bag collection giving sufficient notice . Dirt to inside of car on door when full valet paid for

April 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Super service..

Super service... So helpful even when I had an issue with my key on collection they were happy to help. Highly recommend this service.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

This is a great service and would…

This is a great service and would highly recommend it. It's especially great for an early morning flight when you only have to drive to departures set down and hand over your keys. The staff were very efficient.

March 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!! I was charged €35 for my car to be washed while I was away and came back to a half washed car that was put through a petrol station washer. Driver left us standing for half an hour even though he was rang 30 minutes in advance and said he’d be 10-12 minutes. An absolute waste of over €100

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN

NEVER AGAIN. DREADFUL SERVICE. 20 CALLS TO GET AN ANSWER. WAITED AN HOUR AND 20 MINUTES TO GET MY CAR. LONGTERM CRAPARK IS QUICKER.

March 5, 2026
Unprompted review
RS Express Parking logo

Reply from RS Express Parking

On the day of your return there were major disruptions at Dublin Airport due to the international flight situation related to the Middle East crisis, which caused several flights to be delayed or rescheduled at the same time. This created an unusually high volume of arrivals within a short period, and unfortunately this impacted response times for many parking services operating at the airport.

While we always aim to return vehicles quickly, the circumstances that evening meant some customers experienced longer wait times than normal, which we truly regret.

We appreciate you bringing this to our attention, as it helps us continue improving our service during periods of unexpected disruption. Our team works hard to assist every customer as quickly as possible, even in challenging conditions.

If you would like to discuss your experience further, please feel free to contact us directly at support@rsexpressparking.com
and we’ll be happy to review your case.

— RS Express Parking Team

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