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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, friendliness, and efficiency. Many people appreciate the prompt and reliable delivery and collection services, often noting that skips arrive on time and are collected without fuss. Consumers also frequently mention the competitive pricing, making the overall experience both professional and easy. The customer service is often described as exceptional, with reviewers commending the responsive and accommodating nature of the office staff and delivery teams. People are particularly impressed with the ease of arranging services and the clear communication provided throughout the process.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism and efficiency.... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being responsive,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the promptness and... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the transparent and competitive... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

How nice to deal with a company that's responsive, friendly and helpful. Things you hope for but rarely experience these days. Doing a house clearance where our estimate of how much rubbish needed to... See more

Company replied

Rated 5 out of 5 stars

Hired skip for our refurb in Gravesend. Simple, fast booking, delivery the next day 7.30am! 6 yrd Skip stayed for 2-3 weeks, fast and reliable collection too. Prices are transparent, smashing service,... See more

Company replied

Rated 5 out of 5 stars

We ordered a skip for a house clearance online via RS Skips, came prompt as stated. Website easy to navigate and order thru. Communication via emails has been superb - polite, courteous and helpful... See more

Company replied

Rated 5 out of 5 stars

Chiplime Group have used RS Skips for numerous years and have never been let down by them. For a prompt, efficient. professional and friendly service they are your best bet. We would have no hesitat... See more

Company replied


Company details

  1. Waste Management Service
  2. Aggregate Supplier
  3. Garbage Collection Service
  4. Recycling Center
  5. Weigh Station

Information provided by various external sources

Call 0800 043 62 88 here for the Best Skip Hire Service in Kent, Domestic & Trade. Offices in Gravesend, Dartford and Medway Rochester


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Skip hire

Delivered on time with a very helpful driver.
The office staff very friendly and professional would recommend without hesitation

March 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Thank you for helping RS Skips with…

Thank you for helping RS Skips with your helpful suggestions to a novice ordering their first skip and mostly pricing with excellent availability. It is great to hear and receive fantastic customer service over the phone, no question to stupid and interested in the call.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely reliable and efficient

I recently used RS Skips for waste removal across a two-month period, ordering a total of five skips. I was thoroughly impressed with their overall service.

The office team was consistently polite and professional, always happy to answer my questions. They proved extremely reliable and efficient. On one occasion, I emailed them requesting a full skip removal and replacement, and I was astonished to see it completed within 40 minutes!

I highly recommend RS Skips for anyone seeking a reliable and efficient waste removal service.

Special shout-out to Jade, Andrea, Charlotte and Jaz!

Thank you all :-)

December 4, 2023
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 5 out of 5 stars

Really considerate o…

Really considerate of my property and overhead cables . We’re on time for scheduled collection and delivery. V impressed

February 12, 2024
Unprompted review
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Reply from R S Skips

Hi Louise, thank you for your kind words and valued business. Its much appreciated :)

Rated 1 out of 5 stars

No comments

No comments, never ever saw that kind mamegment, absolutely disgusting service

October 13, 2023
Unprompted review
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Reply from R S Skips

Hi, we have no records of you ever using our company on our system. If you could give us a call on 01474 362862 so we can discuss this further. Thank you

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Rated 5 out of 5 stars

Great company and service

Needed tipping removed as a matter of urgency. Fast service, very helpful staff, great communication and follow up and very reasonable price. Would highly recommend this company to anyone

January 8, 2024
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick to complete the waste removal. Friendly, polite and very professional staff. Patient and understanding. Despite my underestimating the amount of space as found more, the staff were obliging and took one load and they came back. Would thoroughly recommend.
In less than 24 hours from initial contact the job had been accepted and completed.

December 15, 2023
Unprompted review
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Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 5 out of 5 stars

Great service

Great service. Would definitely use again.

November 30, 2023
Unprompted review
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Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 5 out of 5 stars

Excellent Service

I enquired on Sunday early evening about a skip being delivered the next day. This was not a problem for RS Skips at 7.30am the next day a skip was being delivered on my drive. Superb service and lovely people to deal with. Thank you!

October 23, 2023
Unprompted review
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Reply from R S Skips

Thank you for your kind words and for sharing your positive experience! Your business is much appreciated :)

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Rated 5 out of 5 stars

I found the service provided by rs skips 1st class

I found the service provided by rs skips brilliant the staff who wotk in the office have a great telephone manner very polite and heplful the guys who have done the van and man for me are brilliant very polite and conscientious an all round quality service would strongly recommend

October 10, 2023
Unprompted review
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Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 5 out of 5 stars

We’ve always used r/s skip hire as from…

We’ve always used r/s skip hire as from ordering with jade a very polite lady through to delivery with their drivers very professional and always prompt on collection , this adds to my company AH Plumbing a touch of good organisation in front of the most important thing The Customer happiness

September 25, 2023
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

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Rated 5 out of 5 stars

Such a great service fromR S Skips

Such a great service fromR S Skips. So efficient with delivery and collection of skips ordered. No hanging about for weeks with filled skips waiting for collections. Staff I dealt with were so helpful and friendly. I would highly recommend the company.

August 3, 2023
Unprompted review
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Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 5 out of 5 stars

First rate service

First rate service, one phone call and everything was done and dusted within 24 hours.

Will be recommending to all my friends!!

July 7, 2023
Unprompted review
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Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 1 out of 5 stars

Sorry ,

Sorry ,, me again ... if Amy one saw my last one , they said I b paid .. ok nay look like im complaining... point is there liers , trent there drivers like rubbish, little of customers .... no with them it's money , that's it.. and reaking peoples gardens... and am I angry, can't pay me what owe me. ( so that's why I've told the truth )

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, with friendly efficient staff, skips were delivered by a very friendly and helpful driver, all delivered and collected exactly as booked.
I could not recommend
them enough.
They are a breath of fresh air in a country of pollution.

June 24, 2023
Unprompted review
R S Skips logo

Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

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Rated 5 out of 5 stars

A no-hassle service

Delivered and collected a skip exactly when they said they would. No fuss, no bother, no hassle, just the job.

May 27, 2023
Unprompted review
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Reply from R S Skips

Hi Keith, thank you for your kind words and much valued business! :)

Rated 5 out of 5 stars

Quick, problem-free service!

This is the second time I have used RS Skips and they have never let me down! They delivered the waste skip the next morning using a very pleasant driver. When I wanted it removed they said they would try and collect it by the next Saturday (10 days) which was a bit disappointing. However, it was collected the next morning, so I cannot fault the service. It was also well priced at £262 for a 6-yard skip.

May 12, 2023
Unprompted review
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Reply from R S Skips

Thank you so much for your kind words!
Your business is much appreciated :)

Rated 1 out of 5 stars

Do not book

Be aware and my advice, do not book. Had skip collected yesterday and was left with a damaged driveway. Spoke to RS skips manager. They do not accept liability apparently, as stated in the T&C. I provided a picture that clearly shows damage caused by the skip and paint work from the skip left behind. I was then told cardboard should have been put down to prevent this from happening. This was not stated to us beforehand as we clearly would have done that. I have used several skips in the past and not one has caused damage. Would never book again and shame on RS skips for washing your hands of the matter.

May 9, 2023
Unprompted review
R S Skips logo

Reply from R S Skips

Further to your comments, yes the skip was collected from your property yesterday. As with any company, when you are having a heavy goods vehicle on your own private property, and you are requesting a skip to be placed there, this is at your own risk. Our terms and conditions are emailed to all customers when placing an order, and can also be found on our website. If a customer does not agree with these then they would need to advise within 24 hours of placing the order. With regards to protecting your drive, this is the customers responsibility if they wish to do so. Unfortunately this can happen with any skip company, who would also highlight their terms and conditions.

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