RtdiagnosticsReviews 

27
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Shambolic service. Unclear instructions, virtually unreadable. Packing instructions wrong as boxes do not fit in postal bags! Two of our test kits were not delivered so had to use Day 8 kits for Day 2... See more

Rated 1 out of 5 stars

We never received the 8 day test at all despite chasing RT, phoning and emailing, so pretty hopeless.

Rated 5 out of 5 stars

The tests arrived super quickly and my day 2 came in about 30h about being posted. Still waiting to do my day 8. This is really a bargain considering how much we need to spend for a PCR.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!! We purchased our tests etc, but once we arrived back from holiday - they told us they were no longer accepting tests and to go elsewhere ! They have taken our money - 158 p... See more

1.6

Bad

TrustScore 1.5 out of 5

27 reviews

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1.6

All reviews

(27)

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Rated 1 out of 5 stars

Do not order here

Do not order here , they do not give u a reference number or any email about it .
I did get my test kit and it is a big waste of money .

June 10, 2021
Unprompted review
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Rated 1 out of 5 stars

Terrible company

Terrible company. Ordered a day 5 test to release it is now end of day 7 and I have no results and no response from email/ you can’t call them the phones cut you off. I’m still in isolation and they have taken my money.

June 10, 2021
Unprompted review
Rated 1 out of 5 stars

Disaster

Unfortunately, I have to agree with previous speakers. The company is a bottom and 5 meters of silt. There is no way to contact them in any way and I'm afraid my 5 day test to Release is money wasted. I do not recommend this amateur company !

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

Couldnt agree more with the other…

Couldnt agree more with the other review. Taken my money and nothing. No tests recieved, no response to me emailing them and now their phone line drops off when you chose 2 for customer services. AVOID before you lose your money. Absolutely terrible company! Not sure how i will now get my money back.

June 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Avoid at All Cost

This company took our money for two Test To release products.
We used them.as were on the recommended Govt list.. Avoid them as they extort your money.. Do not answer emails or phone calls but most importantely you dont get your results and certificate for early release.. I have asked for a refund but as expected no response.. They are exploiting people at a time

of need.. Avoid at all costs

June 5, 2021
Unprompted review

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