Rudirect Reviews 149

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant positive changes in hair growth and a reduction in hair loss. Many consumers highlight the high quality of the products and the excellent service received. People also frequently mention the fast and efficient delivery, with orders arriving promptly and securely packaged. However, some customers also noted issues with shipping, including some delivery problems. A few other people also felt that the product caused scalp irritation, leading them to discontinue use.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the products as... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the top quality of the products,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and amazing... See more

Based on these reviews

Rated 5 out of 5 stars

2nd review after another 6 months usage, wow 🤩 all I can say is wow! I’d previously tried Minoxidil, finasteride, and various wonder cure shampoos and all did nothing. I took a video of my head befor... See more

Rated 5 out of 5 stars

I’ve placed several RU58841 orders with RUdirect over the past year. Every order arrives on time, well-sealed and pure. Customer support is quick and helpful too. Highly recommend.

Rated 5 out of 5 stars

Great product and best way to tell it works is a few weeks into use I have Zero shed hairs on my pillow in the morning. Great for blocking DHT locally rather than alternatives like finasteride which c... See more

Rated 5 out of 5 stars

Unfortunately my first package got seized in shipping, and i (wrongfully) left a negative review. To my pleasant surprise they reshipped my order completely free of charge. It says a lot not only abou... See more

Company replied


Company details

  1. Hair Product Store

Written by the company

We are the number one vendor of affordable, pure RU58841 powder and solution. All of our products are third party tested and created using the highest grade ingredients. We offer fast domestic and international shipping and 24/7 customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

149 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I ordered it ages ago and still hasn’t…

I ordered it ages ago and still hasn’t come can someone provide me an update

Update they fixed it and shipped it back out

March 12, 2026
Rudirect logo

Reply from Rudirect

Hi James,

After investigating, it appears that the original parcel was unfortunately lost in transit. We arranged a replacement shipment via UPS Express, and have emailed you the tracking number.

If there’s ever anything you need, please don’t hesitate to reach out to us at support@rudirect.co.uk

All the best,
RUdirect

Rated 5 out of 5 stars

One of the best customers services you…

One of the best customers services you will ever experience. Ive buying their RU solutions for 6 months, its right dosed and improved my hair a lor. Decided to change a but and buy the powder to make my own solution but had problems with customs. Product was re-sent really fast and finally got it. Cant recommend enough

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Unfortunately my first package got seized in shipping, and i (wrongfully) left a negative review. To my pleasant surprise they reshipped my order completely free of charge. It says a lot not only about their customer service, but also their connection with the community🥹.I will defo order from them again

March 26, 2026
Rudirect logo

Reply from Rudirect

Good morning Ole,

Thank you for your review, and we’re very sorry your order hasn’t arrived — we understand how frustrating that must be.

We’ve checked your tracking and it appears the parcel has been lost in transit. We’ll arrange a replacement shipment for you today so you’re not kept waiting any longer.

If you ever have any issues with an order, please feel free to contact us directly as well — we’re always happy to help and can usually resolve things quickly.

Kind regards,
RUdirect Team

Rated 1 out of 5 stars

One bottle was empty didnt receive a…

One bottle was empty didnt receive a replacement or response

February 23, 2026
Rudirect logo

Reply from Rudirect

Good evening Lola,

We’re very sorry to hear that one of your bottles arrived empty — that’s certainly not the experience we want for our customers.

While this can occasionally happen during international transit, we always make it right as quickly as possible. We only received your email a couple of hours ago, but we’re already here to help.

Please reply with your order number, and we’ll arrange a replacement or refund for you straight away.

Kind regards,
RUdirect

Rated 5 out of 5 stars

This RU is the best fomulation out there

I tried another band before going to to this failful one.
I have been using this steadily for more than 2 years. At 72 I have more hair now than I did 5 years ago. I use this as part of a program of Minoxidyl, Tretinoin,Microneedling and redlight therapy. RU is yet another link in the chain that works for me. Start now!
The results are slow but steady, you can keep what you have a regrow what you lost. Patience is the key.

February 5, 2026
Rated 5 out of 5 stars

2nd review after another 6 months…

2nd review after another 6 months usage, wow 🤩 all I can say is wow! I’d previously tried Minoxidil, finasteride, and various wonder cure shampoos and all did nothing. I took a video of my head before starting RU Directs RU58841 and the difference is night and day, you can’t even see my shiny scalp now, there’s zero hair falling out and not one hair on my pillow after a full nights sleep 😴. So for me at 50 years old this has literally saved my hair and grown it back, no BS, genuine customer giving genuine feedback, thank you. 🙏🏼

January 4, 2026
Unprompted review

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