Rue Morgue Records Reviews 378

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product selection, often finding unique items not available elsewhere. The quality of the products, particularly the records, is frequently highlighted as outstanding, with many appreciating the careful packaging that ensures items arrive in perfect condition. The service is repeatedly described as exceptional, with many people commending the staff's helpfulness and dedication. Consumers also frequently mention the fast and efficient delivery service, noting that items arrive promptly and are well-packaged. Reviewers appreciate the clear communication throughout the ordering and shipping process, and many are delighted by the unexpected bonus items included with their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the great selection of albums,... See more

Service

Clients share positive opinions on service. Many reviewers consistently praise the excellent and prompt... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast shipping and... See more

Quality

Consumers consistently report high satisfaction with product quality. Many reviewers praise the items as... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness and dedication.... See more

Based on these reviews

Rated 5 out of 5 stars

Can't keep this up but John does dedication to his customers first time or multiple times not once have I ever had an issue or problem Definitely recommend RMR

Rated 5 out of 5 stars

John and the crew at Rue Morgue Records are absolutely phenomenal. Can’t give them enough praise, from great shipping to customer service. Always have a great selection of albums I’m looking for a... See more

Rated 5 out of 5 stars

A thoroughly outstanding experience. It started as seamless and with top notch communication right from order confirmation to delivery. But what made it truly special was my communication with John R.... See more

Company replied

Rated 5 out of 5 stars

Had some issues with the Australian Postal Service, they lost my shipment, but John as always was there too answer my questions and concerns, he resolved the whole matter quickly, I got a new order... See more

Company replied


Company details

  1. Record Company

Information provided by various external sources

Rue Morgue Records is an independent online record store and label catering to all that is hard, fast, dirty, mean and mighty unclean! With a wide array of carefully curated vinyl selections and cool Rock & Roll Curiosities, we are your one stop shop for vinyl that is hotter than hell!


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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Rated 5 out of 5 stars

Awesome!!

Was an easy process of ordereing and the record shipped fast and packaged well. And the tracking of my record was seamless as I always where in its travels it was. All in all would recommend. Cheers Rue Morgue!!

March 11, 2026
Rated 5 out of 5 stars

Owner John Raptis clearly has a deep…

Owner John Raptis clearly has a deep passion for music and it shows in the quality of the records he stocks and the service he provides. Communication is great and everything is packed carefully so records arrive in perfect condition.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

💯 amazing

💯 amazing. Packaged well and awesome response to any questions you have. Would highly recommend and I'll be spending a lot of money with them in the future.

February 25, 2026
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Rated 5 out of 5 stars

John and the crew at Rue Morgue Records…

John and the crew at Rue Morgue Records are absolutely phenomenal. Can’t give them enough praise, from great shipping to customer service.
Always have a great selection of albums I’m looking for and ones I didn’t even know existed.
I’m looking forward to using this amazing company in the near future. Shipping from Australia to Canada isn’t always easy but they make it happen and quickly.
Highly recommend Rue Morgue Records.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Personable communication

Personable communication. Trust and prompt delivery even though we're in different states. Would happily continue to buy from this business.

February 17, 2026
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Reply from Rue Morgue Records

Thank you for the kind words Michael! A pleasure to have you as one of our loyal customers!

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Rated 5 out of 5 stars

DVD in good condition, very pleased

I'm pleasantly surprised and thankful the DVD set was in such good condition :)

February 24, 2026
Unprompted review
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Reply from Rue Morgue Records

Of course it was! We would not sell it to you otherwise! :)

Rated 5 out of 5 stars

Great service

I'm always very happy with the service from Rue Morgue Records. As a smaller company they are more than competitive with their prices compared to the bigger mobs. Always support small business as much as you can.

January 30, 2026
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Reply from Rue Morgue Records

Thank you Matt!

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Rated 5 out of 5 stars

Order from the morgue!

John is very helpful and if he doesn’t have a record in stock that you’re after, he’ll do what he can to find it for you, even if it means from an overseas supplier.

January 26, 2026
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Reply from Rue Morgue Records

Cheers for your support Glen!

Rated 5 out of 5 stars

Had some issues with the Australian…

Had some issues with the Australian Postal Service, they lost my shipment, but John as always was there too answer my questions and concerns, he resolved the whole matter quickly, I got a new order and everything worked out.
Rue Morgue records is a great place to shop at,nothing but high praise.

Danny,

January 26, 2026
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Reply from Rue Morgue Records

We lost a lot of money and parcel due to the collapse of Sendle, but at a loss to us, we honoured all sales and resent the items that Sendle lost. The customer always comes first! Always!

Rated 5 out of 5 stars

Great service!!

Very happy with the whole experience, item was incredible and was shipped fast and arrived in excellent condition!!

February 5, 2026
Unprompted review
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Reply from Rue Morgue Records

Always!

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Rated 5 out of 5 stars

Excellent service again by Rue Morgue…

Excellent service again by Rue Morgue Records,
Lp arrived on time and was packaged with great care,
I appreciate the extras ,cards and stickers.
A great Aussie vendor that cares about music!

January 19, 2026
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Reply from Rue Morgue Records

Wait till you see the 2026 goodies we are throwing in with orders! :)

Rated 5 out of 5 stars

Excellent seller

Excellent seller and service and customer care and communication and purchase and packaging and delivery

February 6, 2026
Unprompted review
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Reply from Rue Morgue Records

Thank you!

Rated 5 out of 5 stars

Kiss bootlegs

Great service as usual. John aims to please

January 23, 2026
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Reply from Rue Morgue Records

Always!

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