This stuff works! It doesn’t come with some of the side effects of other ED meds, like stuffy nose or lightheadedness. It melts quickly & takes effect within minutes. I like that I can easily go more... See more
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It absolutely works and is effective. Only thing that prevented my 5 Star rating is the intense headache that follows after taking it. The headache lasts for hours....sometimes almost a day. But.....t... See more
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The stuff is effective, if proper preparations are observed. Abstaining from sexual activity for 3 days prior to usage yields the best (great, amazing, rock hard) results. If this timing isn’t observe... See more
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Valerie was polite, professional, and helped me; however, calling the pharmacy as one would with any other prescription they were no help and referred me to another phone number. I then got a F-ing ro... See more
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Company details
About Rugiet
Written by the company
Redefining confidence & intimacy. Clinically proven treatments to keep you at your physical & mental peak.
Rugiet Ready is the next generation of E.D. treatment. It works up to 5X faster than pills and chewable tablets thanks to its sublingual delivery form, which melts under the tongue where the medicine directly enters the bloodstream, bypassing the liver and digestive system.
Rugiet Ready can allow for faster rebound times between rounds, as well as multiple rounds. Plus, it's custom made for you in the USA. Each dose contains up to 3 ingredients: sildenafil + tadalafil + apomorphine. You have access to a board-certified doctor through a secure inbox if you need to adjust your dose at any time, or if you have any questions or concerns. When you first order Rugiet Ready, your doctor will take 24 hours to evaluate your answers to the online medical questionnaire. If approved for a prescription, your order is sent to your door 48 hours later. Your future orders will be shipped 48 hours after processing.
We offer subscription plans so you don't have to hassle with reordering every time you need a refill. These plans also offer significant savings.
For more information, call or email Customer Care:
1 (855) 581-9620
customercare@rugiet.com
M-F 8:30am - 5:30pm CT
Rugiet Ready is the next generation of E.D. treatment. It works up to 5X faster than pills and chewable tablets thanks to its sublingual delivery form, which melts under the tongue where the medicine directly enters the bloodstream, bypassing the liver and digestive system.
Rugiet Ready can allow for faster rebound times between rounds, as well as multiple rounds. Plus, it's custom made for you in the USA. Each dose contains up to 3 ingredients: sildenafil + tadalafil + apomorphine. You have access to a board-certified doctor through a secure inbox if you need to adjust your dose at any time, or if you have any questions or concerns. When you first order Rugiet Ready, your doctor will take 24 hours to evaluate your answers to the online medical questionnaire. If approved for a prescription, your order is sent to your door 48 hours later. Your future orders will be shipped 48 hours after processing.
We offer subscription plans so you don't have to hassle with reordering every time you need a refill. These plans also offer significant savings.
For more information, call or email Customer Care:
1 (855) 581-9620
customercare@rugiet.com
M-F 8:30am - 5:30pm CT
Contact info
310 Comal St Ste 270, 78702, Austin, United States
- 1 (855) 581-9620
- customercare@rugiet.com
- rugiet.com
4.3
Excellent
1K reviews
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sometimes it does't work
April 13, 2026
Reply from Rugiet
We’re sorry to hear your Rugiet experience didn’t meet expectations. While our medications are effective for many customers, results can vary based on factors like timing, dosage, overall health, and other medications. Our team has reached out directly to offer support, as we’d love the opportunity to better understand your experience and explore possible solutions.
Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.
Automatic Subscription Enrollment!
I learned the hard way that this company are straight CROOKS. Me and my husband tried the medication...well..he did (of course) and my husband discribed them as bad tasting breath mints that worked as well as Pepto bismol when it comes to helping out erectile dysfunction. BUT THE WORST PART IS THEM ENROLLING US IN THEIR SUBSCRIPTION PLAN WHEN WE SPECIFICALLY CALLED AND TOLD THEM NOT TO!!! I woke up this morning to a $135.00 paypal charge out of the blue from these grifters when we knowly purchased the medication a month and a half ago. I called immediately! I had to FIGHT for my refund! (that I still have to see if it actually deposits in my account! ). They ship out the medication the same day, so they don't give you time to even call to cancel it which is a total SCAM! NO email to say it was on its way, nothing! I wouldn't have even known they charged me if PayPal hadn't send me an email. Long story short, this company is worse than buying random Spanish fly from the liquor store guy. At least there you're getting a product that "might" work! This company makes me SICK.
May 11, 2026
Unprompted review
Reply from Rugiet
We’re sorry to hear about your experience and understand how frustrating this situation must have been. Providing clear communication and a positive experience for our patients is extremely important to us, and we regret that Rugiet fell short of your expectations.
We’d like to note that reminder emails are sent 7 days prior to subscription renewals to help patients manage their accounts and upcoming shipments. That said, we understand concerns can still arise, and we want to make sure your situation is fully reviewed and addressed appropriately.
Our team has reached out privately for additional information so we can further assist and look into this matter in detail. Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via the live chat widget on our website.
We appreciate the opportunity to make this right.
Kit was very helpful with my issue
Kit was very helpful with my issue, she has a great attitude and is.l very professional. With there more customers service reps like her
May 11, 2026
Reply from Rugiet
Thank you for your wonderful feedback! We’re delighted to hear that Kit made such a positive impression. Her dedication, upbeat approach, and commitment to providing outstanding support truly reflect the standard we strive for every day at Rugiet. We’ll be sure to share your kind words with her and the team!
I fee Rugiet is the best ED treatment…
I fee Rugiet is the best ED treatment available and most reliable.
May 11, 2026
Reply from Rugiet
Thank you for the incredible review! We’re honored to hear that you consider Rugiet Ready the best ED treatment available. Providing dependable results and helping our patients feel confident is exactly what we strive for every day.
We truly appreciate your support and thank you for being part of the Rugiet community!
My package was lost/never delivered and…
My package was lost/never delivered and they assisted me in every way possible. They made sure I was able to get my prescription for what will be a great moment with a great product. Thanks again for your wonderful assistance.
May 7, 2026
Reply from Rugiet
Thank you so much for your kind words and 5-star review! We’re sorry to hear your original package was lost, but we’re very happy our team was able to step in quickly and assist you every step of the way. Providing reliable support and making sure our patients receive the care and support they need is always our priority.
We truly appreciate your trust in Rugiet. Thanks again for taking the time to share your experience!
Reply from Rugiet
Thank you for sharing your feedback. We’re glad to hear you experienced good performance with Rugiet, but we’d love the opportunity to better understand how we can improve your experience even further.
Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website. We’re here to help and support you however we can.
Sex is the best ever since I started…
Sex is the best ever since I started taking Rugiet
October 17, 2025
Reply from Rugiet
Thank you for the amazing review! We’re thrilled to hear that Rugiet has made such a positive impact on your experience and confidence. Helping our patients feel their best is exactly what we strive for. We truly appreciate your support and thank you for being part of the Rugiet community!
The person that I had on the phone was…
The person that I had on the phone was what made the difference. I find the portal to be a little to tricky. I was treated with professionalism and friendliness. Thank you.
May 9, 2026
Reply from Rugiet
Thank you for your kind words and for sharing your experience with us. We’re so glad to hear that the professionalism and friendliness of our Patient Support Team made a positive difference during your call. We also appreciate your feedback about the portal and understand that it can feel a bit tricky at times. Your input helps us continue improving the experience for our customers.
Thank you again for choosing Rugiet!
Dependable
I dint always need bonuses it..but if im less than confident I wont need it..it hasn't failed me yet
May 1, 2026
Unprompted review
Reply from Rugiet
Thank you for your 5-star review! We’re glad to hear you’ve found Rugiet dependable, and we truly appreciate your support. If you ever need anything in the future, our Patient Support Team is always here to help.
Top tier customer support
The representative I spoke with was extremely helpful, professional, and understanding of my concerns. She listened attentively, addressed the issue immediately, and processed my refund without hesitation. It’s rare to experience such prompt and compassionate customer service these days, and I truly appreciated how courteous and efficient she was throughout the entire interaction. She turned what could have been a frustrating situation into a very positive experience. Excellent customer support!
May 8, 2026
Reply from Rugiet
Thank you for sharing your experience and for your thoughtful feedback. It means a lot to know you felt well supported and taken care of. Delivering smooth, respectful, and effective service is always our goal, and we’re glad we met that standard for you. We will be sure to share your kind words with the Patient Support team—recognition like this truly makes a difference. Thank you again for your support; we’re here whenever you need us!
I have been on my first prescription of…
I have been on my first prescription of this medication. It worked the first time but failed to work thereafter. It also had a terrible side effect for me. Explosive diarrhea in the middle of the night each time I used it. Lastly, I tried to put a hold on future deliveries and the patient sign in will not let you stop the delivery and the customer service has been spotty at best. I don’t recommend it. It’s also very expensive. The company is in for the money and not patient satisfaction.
April 28, 2026
Unprompted review
Reply from Rugiet
Thank you for taking the time to share your experience. We’re very sorry to hear about the side effects you experienced, the inconsistency with the medication, and the frustration surrounding your account and customer service experience. That is not the level of care or support we strive to provide at Rugiet.
A member of our team has reached out directly to offer additional support and to better understand your concerns. We truly value patient satisfaction and would appreciate the opportunity to make this right.
Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website. We’re here to help in any way we can.
Good morning 😃☀️🌞 hope all is well
Good morning 😃☀️🌞 hope all is well ? It was a GREAT PLEASURE to speak with Ellen this morning she literally resolved my issues with EASE and she has a SUPER GREAT ATTITUDE even when dealing with issues that the customer brings on themselves. I wish we could duplicate her in a lot of places in this WORLD 🌎.
May 8, 2026
Reply from Rugiet
Thank you for your 5-star review and kind words about Ellen. We’re glad to hear she was able to resolve your issue quickly and that you had such a positive experience. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass it along to her. Thank you for choosing Rugiet!
Rugiet strongly supports after a mistake
Rugiet processed an order I had postponed 7 days earlier. However, after Customer Support's help, I do not intend to push this any further and am happy with their resolution to the matter. The person to whom I spoke exhibited great professionalism and a prompt and courteous approach to my complaint and left me happy to accept the delivery with the partial refund she arranged. She was exceptionally helpful, as well as one of the most professional helpline/customer care people I've spoken to in a long time.
April 30, 2026
Reply from Rugiet
Thank you so much for your thoughtful review. We’re sorry for the confusion surrounding your postponed order, but we’re very glad our Patient Support team was able to turn the experience around for you.
It means a great deal to hear that the support you received was professional, prompt, and courteous, and that the resolution left you feeling satisfied. We’ll be sure to share your kind words with the team — recognition like this truly means a lot!
We appreciate your understanding and your willingness to work with us, and we’re grateful to have you as part of the Rugiet community.
Lousy / Shady
Medication works vaguely better than Viagra, but not enough to justify insane cost. Also tastes awful. The most annoying is the packaging. Take a very fine blade and try to cut the foil, then hope the "chew" isn't stuck to the plastic and will just nicely fall out (it usually won't). Do NOT try to push it out by pushing the plastic, you will just mash it and part of it will be stuck in there and you won't get a full dose and quite frankly I believe it's designed that way. I thought being a telehealth company they wouldn't engage in shady app subscription practices but yep they do, only instead of a $50 surprise billing like some useless "self-help" app, you'll be hit up for over $400, a potentially ruinous amount for some. Beware.
Sorry, Rugiet sucks. Just wanted to see if it was better than Roman, who I was using before. It's not.
May 7, 2026
Unprompted review
Reply from Rugiet
We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. This is not the experience we want for our patients, and we understand your frustration regarding the medication, packaging, and billing concerns you described.
We take feedback about product usability and subscription transparency seriously, and we’ve shared your comments with the appropriate teams for review. A member of our Patient Support Team has also reached out requesting additional information so we can better understand what happened and work toward a resolution for you.
Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.
There product works most of the time.
May 6, 2026
Reply from Rugiet
Thanks for your feedback and for choosing Rugiet Ready! We’re glad to hear the product has been working well for you overall. We’re always focused on improving consistency and delivering the best possible experience every time. If there’s anything specific that didn’t meet your expectations, our Patient Support team would appreciate the chance to learn more and help however we can.
The customer service from Taylor and in…
The customer service from Taylor and in giving me confidence in the companies practices.
May 6, 2026
Reply from Rugiet
Thank you for sharing this! We’re glad to hear Taylor was able to support you and help reinforce your trust in how we operate. We’ll be sure she sees your kind note—she’ll really appreciate it.
I've had a great experience so far the…
I've had a great experience so far the company has answered pretty much all of my questions promptly and continue to keep me in the loop on changing things and how they can better my experience personally healthwise it really shows that they care about the progress of their clients
May 6, 2026
Reply from Rugiet
Thank you for sharing your experience and for the thoughtful feedback. We’re glad to hear our team has been responsive and helpful in keeping you informed and supported along the way.
We truly appreciate your trust in us and are committed to continuing to improve your experience and care. If there’s ever anything you need, our Patient Support Team is here for you at 855.581.9620 or customercare@rugiet.com.
Reply from Rugiet
Thank you for your kind feedback! We’re so glad to hear Angie made a great impression and provided the support you needed. We’ll be sure to share your appreciation with her and the team—it will mean a lot!
Great product, very expensive.
Excellent product - does exactly as it's designed, but is quite expensive. My only complaint is that this product is expensive, far more than any competitor's in this space. However, it does work as advertised. One peppermint cube under the tongue for about 5 minutes and the apomorphine truly does react if you are emotionally turned on with your partner. It's an excellent combination and I wish they would increase the apomorphine dosage because it makes a huge difference in the results. Overall a product that works, but is very expensive.
May 1, 2026
Unprompted review
Reply from Rugiet
Thank you for sharing your experience and for the thoughtful feedback, Sean. We’re glad to hear Rugiet has been effective for you and fits well into your routine with your partner.
We also appreciate your comments regarding pricing and dosage. Feedback like this is important as we continue to evaluate how we can improve both value and patient experience. If you ever have additional thoughts or need assistance, please don’t hesitate to reach out to our Patient Support Team at 855.581.9620 or customercare@rugiet.com.
New Customer Experience
From the interaction with the Doctor to extensive help from Danika in Customer Support (who helped me clean up my own mistake) it’s been an outstanding opening experience. Keep up the good work folks.
May 6, 2026
Reply from Rugiet
Thank you for taking the time to share your feedback. We’re happy to hear your onboarding experience went smoothly and that both our medical team and Danika were able to provide the guidance and support you needed along the way. We truly appreciate your support and look forward to continuing to serve you.
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