The staff are friendly and helpful even with people who aren't sure on what they are looking for. The gait analysis and knowledge of staff is second to none. They are able to advise on your unique n... See more
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Review summary
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Reviews shaping this summary
I’ve always shopped in Run Active’s shops but my local branch closed this year. I checked online and my favourite shoes were cheaper on Runactive’s website than the manufacturer! No brainer. They arr... See more
Everyone who works in the store are very knowledgeable and helpful. They accepted the return of a pair of trainers even after I had worn them because they gave me blisters. Will definitely return for... See more
I had a great experience at RunActive. I had a Gait Analysis at the Chelmsford store and they were so attentive and helpful, gave me great advice tailored to my specific needs and goals, and they sugg... See more
Company details
Written by the company
A friendly, knowledgeable popular running specialist established in 2012. With physical stores throughout Essex and a team of experienced runners of all abilities providing expert in-store advice and shoe fitting. Stocking all the latest products from running brands like On, Brooks, New Balance, Saucony, Mizuno, Ronhill, and many many more. We are only too pleased to help you in your search for that perfect running gear.
Contact info
19 Rectory Grove, Leigh on Sea, SS9 2HA, Leigh-on-Sea, United Kingdom
- 01702 662481
- shop@runactive.co.uk
- runactive.co.uk
4.9
Excellent
439 reviews
Hasn’t replied to negative reviews
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Easy to order
Easy to order, advise given about dispatch promptly. Arrived very quickly too..
January 8, 2025
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Great customer service
Great customer service - as always- arrived within few days
Purchased few trainers from David and very happy
January 11, 2025
Unprompted review
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Good price for current models
Good price for current models. Speedy delivery and easy online ordering. Free delivery a plus.
December 30, 2024
Good trainers at a great price and delivery was perfect…
A great pair of trail shoes for a great price and above all good delivery.
You said 3 working days but possibly longer due to busy January sales but my order came the day after!
Fantastic service.
Will definitely come again.
Brooks caldera 6,womans size 9.
Next time i will either go for same but in mens or a half size bigger as my toe on right foot was a bit sore after a 10 mile off road run yesterday.
Thank you.
January 3, 2025
Incredibly fast delivery
Incredibly fast delivery, amazing price and a great product. Big thumbs up!
January 4, 2025
Affordable and super quick delivery
Affordable and super quick delivery! Would definitely use again!
December 28, 2024
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Very quick to dispatch order
Very quick to dispatch order and for it to arrive. The order was as requested, and the running leggings (Ronhill) are good quality and in good condition. I would order again from this site
January 3, 2025
Unprompted review
A mistake was made with my order
A mistake was made with my order, which ment they did not have my shoe in stock. They offered me an upgrade to my shoe and dispatched it ASAP with a complimentary pair of socks. Also they had the most competitive price with free delivery.
January 3, 2025
The wrong shape of shoe for my feet but…
The wrong shape of shoe for my feet but fabulous service and first class communication, thank you!
December 27, 2024
Fantastic speed of delivery & Customer Service.
The speed of delivery was absolutely amazing (next day despite purchase being made mid day) combined with truly excellent customer service because my purchase was conducted over the phone following an on-line query.
January 3, 2025
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Fast shipping
Ordered 4pm Friday, received next day before lunch at no extra charge, brilliant
December 27, 2024
Unprompted review
Best customer service I have…
Best customer service I have experienced in a long while. Charlotte was very helpful and didn’t make me feel like my requests were an inconvenience at any point. Highly recommended shopping with Run Active.
January 2, 2025
Great service.
Great service from this company I purchased a pair of running trainers online and received them very promptly with excellent communication throughout the order.
January 2, 2025
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Super efficient
From using the clear website, secure ordering,good communication through to speedy arrival, I'm very happy as a first time customer.
January 4, 2025
Unprompted review
Faultless!
First time using, straightforward order and payment, received the next day with free delivery. Can’t ask for more!
January 2, 2025
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