The staff are friendly and helpful even with people who aren't sure on what they are looking for. The gait analysis and knowledge of staff is second to none. They are able to advise on your unique n... See more
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Review summary
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Reviews shaping this summary
I’ve always shopped in Run Active’s shops but my local branch closed this year. I checked online and my favourite shoes were cheaper on Runactive’s website than the manufacturer! No brainer. They arr... See more
Everyone who works in the store are very knowledgeable and helpful. They accepted the return of a pair of trainers even after I had worn them because they gave me blisters. Will definitely return for... See more
I had a great experience at RunActive. I had a Gait Analysis at the Chelmsford store and they were so attentive and helpful, gave me great advice tailored to my specific needs and goals, and they sugg... See more
Company details
Written by the company
A friendly, knowledgeable popular running specialist established in 2012. With physical stores throughout Essex and a team of experienced runners of all abilities providing expert in-store advice and shoe fitting. Stocking all the latest products from running brands like On, Brooks, New Balance, Saucony, Mizuno, Ronhill, and many many more. We are only too pleased to help you in your search for that perfect running gear.
Contact info
19 Rectory Grove, Leigh on Sea, SS9 2HA, Leigh-on-Sea, United Kingdom
- 01702 662481
- shop@runactive.co.uk
- runactive.co.uk
4.9
Excellent
439 reviews
Hasn’t replied to negative reviews
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The trainers were competitively priced…
The trainers were competitively priced and delivered promptly. The staff took time to verify the postal address details before dispatch because of a disparity with the order
November 20, 2025
Unprompted review
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Best Place to go for gait analysis and great service!
I went to get my gait analysed last year and found out that not only did I not need support trainers but I was also wearing the wrong size! I have subsequently brought my son to get his gait analysed and the service was outstanding. Lots of advice and plenty of patience to make sure you get the right shoe for you. Prices are competitive too so you always know you're not getting overcharged. Brilliant service.
November 12, 2025
Unprompted review
Very pleased with the product thank you.
November 17, 2025
Unprompted review
New running trainers required after a 3 year break
I needed a new pair of running trainers. Having to start again due to injury, the customer service was great. We went through what I needed in detail and tried all types and sizes of trainers on that could have been suitable. Found exactly what I needed and ordered them in. Delivery to store was quick! Very pleased with the service and my trainers!
November 4, 2025
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Reliable, Fast, and Damn Good at What They Do!
Great selection, fast shipping. Need I say more? This is my second purchase in the past year from them and they are consistent and give discounts more than any other site I’ve used!
October 30, 2025
Unprompted review
Great service from start to finish plus…
Great service from start to finish plus great price too. I would definitely recommend your site to others thank you
October 28, 2025
Unprompted review
Running shoes
Ordered a pair of running shoes. Already tried on from a local store but came across RunActive who had the best price. Delivery was prompt. Would order again.
October 21, 2025
Unprompted review
Fantastic Company!
Checked around and Runactive had the best choice and the best price. Ordered two pairs to choose between and came via free Royal Mail tracked within a couple of days.
Sent back one pair via the same service.
Outstanding company and highly recommend. Will definately buy again from them
October 23, 2025
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Great service
Ordered some running spikes to pick up from store. Ordering was easy and they were ready to pick up as soon as I arrived. Great service! :)
October 15, 2025
Unprompted review
Gait Analysis
I did a gait analysis with them. Very good service with the analysis. Very friendly and helpful staff. Also no pressure to buy from them even with the gait analysis.
October 14, 2025
Unprompted review
Amazing service
I ordered a pair of running shoes, and they were actually out of stock. Instead of just refunding they upgraded my running shoes for me - AMAZING customer service! I will 100% be buying my running shoes from here in the future
September 14, 2025
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Great company
Great company - the Chelmsford branch is a great lot and finally found me a replacement pair of running shoes after struggling to find a good pair for myself.
Thanks a lot! Definitely recommend
June 7, 2025
Unprompted review
Great service
Great service, very knowledgeable, didn't feel under any pressure to buy.
September 19, 2025
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Excellent service
September 10, 2025
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Super fast secure delivery & great…
Super fast secure delivery & great products at a great price point!
September 15, 2025
Unprompted review
Visiting the shop today for my gait…
Visiting the shop today for my gait analysis!
Wow the team were so helpful !!
Left with a new pair of shoes with no pressure to purchase !
September 10, 2025
Unprompted review
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